We are thrilled to be certified as a Great Place to Work!
Our Ascend program is growing globally! Visit this blog to learn more about the program and meet the first Ascend class in London!
What we do at Appirio:
Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. With top awards in 2016 as “Best Places to Work in Indiana” and “Tech Company of the Year Mira Award” to now being “FlexJobs 100 Top Companies with Remote Jobs in 2017,” Appirio offers a different working experience. Experience Appirio today!
5 Things That Set Us Apart:
1. We Work Differently: A Culture of Outcome-Oriented Consultants
Our outcome-oriented consultants - many of whom are practitioners themselves - challenge conventional thinking to lead your organization in the creation of next-generation Worker and Customer Experiences.
2. Actionable Strategy
Our strategic guidance focuses on the investments in people, process, and technology to spark change and deliver results in days and weeks, not months and years.
3. The Appirio Cloud Management Center
We deliver every project using the Appirio Cloud Management Center - a one-of-a-kind suite of applications, pre-built solution accelerators, and access to a 1 million-member crowdsourcing community.
4. Cloud Management
We provide ongoing advice, enhancements, support, and administration of your cloud solutions, allowing you to focus on transforming your business.
5. We Practice What We Preach
We run our own global business 100% on cloud-based technology.
The Virtuous Cycle:
Today, organizational growth and success requires that you provide world-class experiences for both your customers and workers. Yet too often, legacy systems and processes along with the antiquated way traditional service partners work, makes transforming those experiences an overwhelming challenge — resulting in getting stuck and settling for the status quo. Appirio delivers a different experience. Our free-thinking consultants — many of whom are practitioners themselves — challenge conventional thinking to lead your organization in the creation of next-generation Worker and Customer Experience by first creating actionable strategies to deliver results quickly, and then helping you adapt to a new experience-driven era over time.
We believe Worker and Customer Experience are intrinsically linked and must be addressed together. By leveraging cloud technology, new ways of working like crowdsourcing, and using solution accelerators to rapidly build and integrate solutions, customers can create both amazing Worker and Customer Experiences that drive profitability and growth.
A Thriving Appirian:
You are fun, collaborative, and a true teammate.
You go all in every day and are passionate about what you do.
You go above and beyond for your team and don’t mind getting your hands dirty.
You are customer-centric and will be a fanatic for your customers.
You’re a change agent; you take ownership of your work, your company, and your customers.
A Different Experience at Appirio:
We believe in the Virtuous cycle, which means we want all Appirians to be energized, loyal, and engaged. But most importantly we want Appirians to have fun at work and so our programs are designed to do just that. Volunteering through a Silver Lining activity, learning health & wellness tips through our CloudFit program, working remotely on a challenging client engagement, or attending an Appirio hosted meetup for Happy Hour all provide avenues for our fun & inclusive culture to come to life.We believe that a diverse and inclusive workforce is key to building meaningful relationships and delivering the best results to our clients. That’s why we focus on hiring the best people with unique skills and backgrounds-not just the right keywords on a resume. The Worker Experience we provide to Appirians has been nominated for multiple awards.
Appirian Benefits and #WorkPerks:
The Appirio Worker Experience is friendly, fun and fueled by passion. Our employees are our most valued resources and the basis for our success, which is why we offer an extensive benefit program that best suits your needs. Therefore, we are proud to offer the following benefits:
”Deeply Passionate People Who Go Out and Make Things Happen”
The Silver Lining was launched in 2010 through the passion of Appirians who have made giving back and sustainability part of their personal and professional lives.
The mission of The Silver Lining is to leverage Appirio’s time, talent, and technology for social good by mobilizing and supporting employees in delivering measurable impact throughout the communities where we live and work.
We support this mission through three initiatives:
Appirio has contributed over 29,000 hours of community and pro–bono services and has provided over $565,000 in cash and product donations to charitable causes through the Silver Lining.
Appirio’s leadership team maintains our focus and inspires a relentless commitment to delivering outstanding results for our customers & employees.
Kimberly Heger, Head of Global Worker Experience
Kim spent the first 14 years of her career in corporate HR roles, starting in career development, talent acquisition, employee relations, wellness, and then learning and development. Her focus has always been on the people side of the business. In 2007, she left Corporate America to join a boutique consulting firm called Knowledge Infusion, and leveraged her background in HR to help organizations develop Talent Management strategies with an emphasis on people, process, and technology. In 2012, Appirio acquired Knowledge Infusion and thus her Appirio adventure had begun. She had many successful years in a new practice called Change Enablement, that focused on developing change management strategies and plans to ensure the successful adoption of new ways of working. After building a successful practice and team of 20+ consultants, she wanted to do something different. With the acquisition, a new position was created which Kim stepped into as our Sr. Director of Culture & Change!
Sherria Reid, Alliance Manager
Sherria Reid has an educational background in Computer Science and Public Health where her dream was to become a pediatric cardiologist. Although that was the goal, she started her career in telecommunications at Nortel in a hybrid engineering and sales manager role. When Nortel was acquired and Sherria was laid off, she took advantage of the opportunity by taking a four month sabbatical where she then got engaged and went on a lengthy vacation. What a great time! She then went on and spent ten years at a small, private software and services company called RWD. For a decade, she worked hand-in-hand with the SAP education and quality risk mitigation in a variety of roles including: pre-sales engineer, channel manager and a direct sales manager. Sherria started with Appirio in March 2017 and ultimately chose Appirio because of the culture and transparency. She was truly looking for a honest employer and after being referred by an old co-worker, she gave it a try. With all her years surfing through Glassdoor, she never saw a higher approval rating for a CEO. In order to truly understand how Chris Barbin obtained such a high approval rating she asked him directly. He shared it was his transparent and appreciative attitude he continually strives to demonstrate to all Appirians.
Joe Castro, VP & Cheif Architect, Salesforce
Joe is VP and Chief Architect of our Salesforce Practice. He is also a Certified Technical Architect, which means you can usually find him engaging clients to best leverage Salesforce for their complex business needs. Over the past 20 years, he has worked in various development areas, architecture, process design and leadership roles; with the past 10 years focused on Salesforce and SaaS technologies. His accomplishments include business development, advisory, and delivery on 20+ Salesforce projects focusing on large and diverse global user communities and complex integration requirements to enterprise systems. Joe joined Appirio with the charge to organize and develop a world class Salesforce Technical Architecture practice. As Appirio's Chief Architect, Joe focuses on attracting, retaining, and inspiring the top Salesforce Technical Architects in the industry by driving continuous learning practices, by promoting thought leadership initiatives, and by fostering a collaborative environment.
Rowena Nicolas, Principal Consultant
Rowena received a BA degree in Industrial and Organizational Psychology with a minor in Human Resources Management. She spent the first 13 years of her career in corporate HR with the focus on Compensation and HRIS. Upon implementing Workday as a customer she knew that she wanted to spend the next phase of her career doing consulting work particularly implementing Workday. She started her Workday experience with update 8, which is now up to the 28th update. Rowena has been at Appirio for 6 and a half years being one of the first functional Workday HCM consultants. Her background with defining processes and needs of an organization to track the workforce population has been instrumental. She understands where our clients are coming from and what their needs are since she's been in their shoes. At Appirio, she has been in roles from individual contributor to leadership roles to help grow the practice to where it is today. Today she is focused on the data architect and data conversion aspect of implementations.
I have been working at Appirio full-time (More than 8 years)
The open and transparent culture where teams collaborate and work together to produce amazing work for both our internal teams and our customers is what keeps me motivated everyday. Flexibility is a huge plus. We work from anywhere and from any device. Our cloud-based tools and flexible work arrangements truly provide a great work experience.
Global growth and managing transitions is never easy and I would say this is NOT a con but rather a time in our existence that requires extra effort and commitment. If you thrive in these types of environments you will succeed, if not, it will be challenging.
Advice to Management
Stay true to the culture that started Appirio 10+ years ago. Stay focused on the strategy, connect with the people on a regular basis and embrace the brand ambassadors around you to carry the torch forward!
I applied online. The process took 1+ week. I interviewed at Appirio.
I had 2 phone interviews and 4 in person. It was a fantastic process! Every one communicated quickly and responded even when I sent thank you notes! I genuinely felt like they were interested in my experience.