Working at Aptean | Glassdoor

Aptean Overview

Alpharetta, GA
1001 to 5000 employees
2012
Company - Private
Computer Hardware & Software
$100 to $500 million (USD) per year
In a world of generic enterprise software, Aptean provides hyper-niche software solutions that deliver more results instead of more workarounds.
In today’s fast-paced, highly competitive economy, organizations don’t have time to waste forcing ... Read more

Mission: To develop a high performing organization that is focused on improving the customer experience, employee satisfaction and sustainable profitability while providing a reliable and scalable platform for acquisitions.

Company Updates

  • Looking for a global software company where you can grow? Don't miss our new careers page.
    http://glassdoor.com/slink.htm?key=vQQZC

    Careers | Aptean

    Learn more about what its like to work at Aptean, a growing company that's building the software behind some of the world's biggest industries.

  • Ever tightening industry regulation has made effective complaints management an absolute necessity within financial services. With the help of Aptean Respond, MyJar (a UK based lender) has bolstered their reputation from being a good provider of customer services to an exceptional one. Watch their story here (http://glassdoor.com/slink.htm?key=vQ6ft visit our website to read their case study (http://glassdoor.com/slink.htm?key=vQ6fi).

    MyJar and Aptean Respond: The Case Study

    Uploaded by Aptean on 2018-04-27.

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Aptean Video

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Aptean – Why Work For Us?


Join a dynamic team of people who value excellence, quality and customer service.

Aptean attracts a culturally diverse group of employees who have deep expertise in delivering world-class software solutions. You’ll work with motivated, high-caliber colleagues in a creative and ethical business environment.

We deliver superior customer experiences that translate into real-world success. With a track record for product and service innovation, Aptean is a financially stable company with a commitment to market leadership in all the industry segments we serve. If you have experience in delivering, marketing, or selling complex enterprise software and information technology solutions, we want to meet you today.

What We Value Most

Aptean uses its core values to guide its more than 1,500 global employees to serve every customer in every geography and market.

  • Drive For Results: Business is constantly evolving; we remain agile and flexible to adapt to change so that we can face every challenge. We take the right steps, thoughtfully acting with a sense of urgency and resourcefulness to optimize outcomes.
  • Win Together: Our greatest success and strength comes from working together as a team. We collaborate across boundaries. We value each other's contributions and we ask for and provide honest feedback based on mutual trust and respect.
  • Foster Innovation: Progress is made through improving our products, processes and services. We achieve progress because we are forward thinking, curious and creative, and we live and breathe in an environment that challenges us to constantly learn and grow. We challenge ourselves to find the best solutions.
  • Be Courageous: We trust our instincts as we confidently face challenges and embrace difficult conversations. We don't settle for 'good enough.' Instead, we ensure that we do the right thing. We aren't afraid to question the norm and speak our minds. We execute thoughtful actions and make tough decisions with conviction.


Career opportunities

Looking for an exciting and challenging career? Aptean serves more than 5,000 customers from over 20 offices around the globe. Our fast-paced global business environment offers great opportunities to develop your skills and advance your career. You’ll join a motivated, high-caliber team dedicated to excellence in software and customer service.

In an effort to build a better tomorrow for members of our community, the team at Aptean frequently contributes time, effort and money to those in need. ACARE, an esteemed global organization under the Aptean brand, identifies and helps various charities directly in our communities. This gives an opportunity for socially-conscious Aptean volunteers to unite together in order to have an impact on the lives of disadvantaged individuals or a cause that inspires them.

What makes ACARE so special?

  • Efforts are made from each office around the globe. That’s 34 offices stemming from Sydney, Australia; to Tokyo, Japan; Munich, Germany; South Africa; Atlanta, Georgia and 29 more!
  • All charitable work is done on a local scale to ensure ACARE volunteers see their influence and hard work come to fruition. Imagine seeing the smile on someone’s face when you hand them their turkey dinner for Thanksgiving… 1300 times.
  • Our employees get to submit and choose what events and fundraising campaigns ACARE partakes in. So if you and some colleagues are passionate about sponsoring a blood drive, our executives will give you the monetary support to budget the project and get the word out.
  • ACARE has been recognized by multiple media sources for its service and unique approach to acting locally.

Aptean is driven to build a positive, influential and lasting partnership with our fellow neighbors. ACARE’s social commitment to act responsibly and consciously not only helps the community around us, but also our Aptean community within. Get to know your colleagues in other departments and build lifelong friendships, with a bond originating from a joint commitment to community partnership.

Please check out ACARE sponsored events on our ACARE blog at http://apteanacare.tumblr.com/ 


 
 

  





At Aptean, we strive to promote a welcoming, upbeat and transparent work environment. We would say we have an open door policy, but we don’t have any doors in our headquarter office. Aptean’s leaders work hard to be approachable, promote respect and value diversity. From interns to executives, all employees work and collaborate in the same environment to promote equality and unity.  

It doesn’t stop there either. Through frequent leadership opportunities, team building outings (indoor go carts anyone?) and performance celebrations, you will always find yourself interacting and building valued relationships with others.

Above all, everyone is focused on making work productive, encouraging and fun. Our offices offer community spaces for Aptean employees to socialize, relax, work together or sip on unlimited free cappuccinos. At Aptean, we aspire to foster a corporate culture that allows employees to feel like their work is contributing to the greater good of the world. Can’t beat that feeling.









Aptean Reviews

3.3
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TVN Reddy
39 Ratings
  • Helpful (1)

    "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Intern Marketing in Alpharetta, GA
    Current Employee - Intern Marketing in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aptean full-time (Less than a year)

    Pros

    Culture, Flexibility within Hours you work, pay, benefits and break room!

    Cons

    I drive very far for this job, but that should tell you something, right?

    Advice to Management

    Continue to maintain the great work environment!

See All 442 Reviews

Aptean Photos

Aptean photo of: Aptean champions
Aptean photo of: Accepting the AMM Technlogy Provider of the Year Award
Aptean photo of: Aptean 2017 Global Sales Kickoff
Aptean photo of: Aptean's 2017 Global Sales Kickoff
Aptean photo of: Aptean's 2017 Global Sales Kickoff
Aptean photo of: Aptean's 2017 Global Sales Kickoff
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Aptean Interviews

Experience

Experience
59%
16%
25%

Getting an Interview

Getting an Interview
41%
20%
15%
10
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1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (9)  

    Accepted Offer

    Application

    I applied through an employee referral. I interviewed at Aptean.

    Interview

    Technical interview plus the the apptitude test

    Interview Questions

    • It was medium, a person with good coding experience can crack the interview   Answer Question
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Aptean Awards & Accolades

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