Working at Aramark | Glassdoor

Aramark Overview

Philadelphia, PA
10000+ employees
1959
Company - Public (ARMK)
Building & Personnel Services
$10+ billion (USD) per year

Working at Aramark

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our 270,000 team members deliver experiences that enrich and nourish the lives of millions of people in ... Read more

Mission: Deliver experiences that enrich and nourish lives.

Company Updates

  • University of California, Irvine Student Management Program Video | Aramark

    Aramark provides employment opportunities for students in the form of campus dining jobs and career leadership programs. See how this commitment to student success in the workforce has become a vital part of student and university success at the University of California, Irvine, in this powerful video.

  • Aramark and The American Heart Association Report Significant Strides in Delivering Healthier Menus to Americans

    February 11, 2019 - Aramark, the largest U.S. based food service company, who serves two billion meals each year, and the American Heart Association (AHA), the leading voluntary health organization devoted to a world of longer, healthier lives, today reported results from the third year of their Healthy for Life® 20 By 20 collaboration, which aims to improve the health of all Americans 20 percent by 2020.

See AllSee All

Aramark – Why Work For Us?


We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Our employee efforts have even been recognized by many notable organizations, including the Human Rights Campaign, Black Enterprise Magazine, CAREERS and Latino Magazine.

Our other notable accomplishments include:

  • In 2015, we received Green Seal “Hall of Fame” recognition for more than 10 years of using products and services that are safer for human health and the environment. The Green Seal mark represents compliance with a rigorous set of criteria designed to achieve leadership levels in sustainability."
  • We earned a perfect score of 100% on the 2015 Corporate Equality Index (CEI), a national report on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign (HRC).
  • Since 1998, we have consistently been recognized among the World’s Most Admired Companies by FORTUNE magazine.
  • The disABLED Magazine recognized us among its Top 50 employers for providing a positive working environment for people with disabilities.
  • Ethisphere Institute recognized us as one of the World's Most Ethical Companies.
  • We were recognized among 63 employers for promoting healthy work environments and lifestyles by the National Business Group on Health.

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you

The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. 

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service

Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it

Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. 

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

 SEE HOW WE'RE MAKING A DIFFERENCE EVERY SINGLE DAY

At every opportunity, we turn insights into innovations, which have an extraordinary impact on our customers, clients and the world around us.

Training and Development

"We consider the opportunity to grow and develop career-enhancing skills one of the most important factors in motivating our employees. It helps them feel engaged, encouraged and reaffirms that they made the right choice in their employer. Whether an hourly employee on the front lines just starting his or her professional career, or a seasoned veteran in one of our many industries, we strive to offer each person an opportunity to continuously improve and contribute to the success of our company.

Our 270,000+ workforce is diverse and widespread with a variety of development and training needs. Our employees are expected to be experts in their field, and we promise this level of professional expertise to our clients. With that in mind, we provide consistent and effective training for all our employees throughout their careers, including leadership development courses for managers, from supervisory to executive positions. 

With our robust individual development planning process, each employee has the opportunity to build his or her unique road map for success. We support our employee's career aspirations by providing them with the activities and courses they need to expand their knowledge, skills and abilities.

We provide hundreds of thousands of hours of training to our employees at all locations and positions. That way, our exceptional employees can expand their knowledge, learn new skills and gain the expertise they need to enjoy a rewarding career."


Safety

We’re committed to safety in the food we serve, the places where we work, and in our daily operations.

"Every day, we create experiences that enrich and nourish people’s lives around the world. It’s also our responsibility to deliver those experiences safely, so we strive to maintain the highest levels of safety for our own people, our customers and our clients.

Through our Safety Assurance in Food and Environments (SAFE) principles, we make safety a priority in everything we do. We employ sound policies, rigorous training and processes, and high, consistent standards to meet our safety commitment every day and every time.

From the food we serve, the places where we work or our day-to-day operations, we make sure safety is an “every-moment-every-day” mindset for our employees. And that mindset extends to every place our people work, whether that’s in a kitchen, a warehouse, an office, or a truck.

At a minimum, we comply with every food, environmental and workplace safety regulation that governs our business. Beyond that, we work hard to create a safety culture where all employees can stop any situation in which they feel unsafe. And we’re constantly improving our safety programs so that we can continue to create safer environments today and in the future.

As a service organization, we offer a wide range of career opportunities. From field operations to corporate and support functions, veterans have found a home with us as leaders in our food, facilities, and uniform divisions coast to coast.

Today more than ever we are on the lookout for motivated candidates with leadership skills and the ability to take initiative.

Military

As a service organization, we offer a wide range of career opportunities. From field operations to corporate and support functions, veterans have found a home with us as leaders in our food, facilities, and uniform divisions coast to coast.

Today more than ever we are on the lookout for motivated candidates with leadership skills and the ability to take initiative.

Our Partners
We are proud to partner with organizations focused on helping veterans find great jobs and build long-term, rewarding careers. We are committed to strengthening our team with members of the military community and we look forward to continuing our partnership with these groups in the future.

 

Diversity & Inclusion

We include people and partners of diverse backgrounds, cultures, beliefs, and orientation.

"Diversity and inclusion are the backbone of our vibrant workforce, and essential to our success. We employ more than 270,000 unique people in different cultures around the world and each one of our employees is unique, so we’re constantly pushing to make sure our workplace is reflective of our diverse group of employees and customers.

We want people with different abilities, backgrounds, experiences and orientations to come to Aramark and be successful. We want to encourage a culture that appreciates people’s differences and their similarities. 

Our diversity and inclusion programs and initiatives are focused around three areas:

  • Workforce: Our goal is to hire, retain and develop people with different backgrounds that reflect the communities that we serve.
  • Workplace: We strive to create a workplace culture that values and leverages our many differences and drives innovation through inclusion.
  • Marketplace: We partner with diverse suppliers and community organizations so we can deliver culturally relevant products and services.

We also have a number of resource groups available to our employees, giving them access to like-minded people with similar backgrounds and interests, including:

  • Aramark Young Professionals
  • Aramark PRIDE
  • Aramark Dietitians
  • Aramark Women's Business Resource Network
  • Aramark Salute (Veterans)
  • Aramark Impacto Hispanic Employee Resource Group
  • Aramark Rising Sun Indigenous Employee Resource Group
  • Aramark Leaders & Employees of African Descent (LEAD)
  • Aramark Thrive

We have a big team here at Aramark. Our dreamers and doers are a talented group of 270,000+, spread out across 22 different countries. They provide dedicated service to millions of our customers, and their expertise and tenacity is what drives our business. We know that when employees feel good about their work and their company, they’ll bring their best. That makes treating our employees fairly, honestly and respectfully even more important to us.

Our diverse team includes a huge variety of employees:

  • Full-time, part-time and seasonal personnel
  • Union and non-union employees
  • Tens of thousands of culinary and food service professionals, including more than 750 registered dietitians
  • Thousands of facilities management experts
  • Hundreds of professionals with advanced degrees and technical training, including technicians that maintain clinical equipment, like MRIs and CT scanners

Our goal is for each employee to feel as passionately about our company as we do about them. We want them to trust that we’ll work hard to enrich and nourish their lives. Therefore, we make sure to provide competitive wages and benefits, a safe, open work environment and lots of development opportunities, so that they’ll stay and continue to grow their careers with us.


Join our talent network in one of the following areas:


Service segments:

Food Services ● Facilities Services ● Uniform Services


We span various industries, such as:

● Colleges & Universities, K-12 Schools & Districts

● Hospitals & Healthcare Facilities

● Stadiums, Arenas & Amphitheaters, Convention Centers, Conference Centers 

● Destinations & Cultural Attractions

● Workplaces & Manufacturing Facilities 

● Correctional Facilities

● Remote Workplaces


Jobs:

Professional and Management opportunities:

Food Services ● Operations ● Facilities ● Corporate ● Sales


Hourly and Seasonal opportunities: 

Food Service ● Facilities and Maintenance ● Hospitality ● Customer Service ● Retail ● Catering and Event Management ●  Uniform and Laundry Services ● Students and Internships ●  Canada Careers ● Dietetic Internships


Aramark Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Aramark Chairman, President and Chief Executive Officer Eric Foss
Eric Foss
1,307 Ratings
  • Featured Review

    Helpful (9)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aramark full-time

    Pros

    Company, team, perks, benefits, work-life balance

    Cons

    None I can think of

See All 5,203 Reviews

Aramark Photos

Aramark photo of: The top of the Aramark HQ Tower
Aramark photo of: The Aramark Tower at night
Aramark photo of: Start of a great day!
Aramark photo of: Aramark Apron
Aramark photo of: Dining Services
Aramark photo of: Concessions
See All PhotosSee All

Aramark Interviews

Experience

Experience
62%
23%
15%

Getting an Interview

Getting an Interview
47%
15%
13%
13
6
4
2

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Cook Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at Aramark in October 2018.

    Interview

    sort of formal but the interviewers make you feel comfortable. They are straight to the point about the position you are applying to. Everything about the position is explained to you upfront. No surprises. The ones who interviewed me were extremely intelligent and patient.

    Interview Questions

See All 1,011 Interviews

Aramark Awards & Accolades

  • World's Most Ethical Companies, Ethisphere, 2015
  • Top 40 Companies for Diversity, Black Enterprise, 2015
  • Top 10 Best Companies for Employee Resource Groups, Elevate ERG, 2015
  • Top 50 Companies for People with Disabilities, Careers and the disABLED Magazine, 2015
  • Top 50 Companies for Diversity, DiversityInc, 2018
See More

Work at Aramark? Share Your Experiences

Aramark
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or