Working at Army and Air Force Exchange | Glassdoor

Army and Air Force Exchange Overview

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Dallas, TX
10000+ employees
1895
Government
Retail
$5 to $10 billion (USD) per year
Target, Kmart, Walmart
The Exchange, also known as the Army & Air Force Exchange Service, is a Department of Defense organization that provides tax-free shopping and services to an exclusive customer base of more than 12 million military members and their families. The Exchange is the ... Read more

Mission: Our vision is to be our customer's first choice.

Army and Air Force Exchange Reviews

3.0
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Army and Air Force Exchange CEO & Director Thomas C. Shull
Thomas C. Shull
165 Ratings
  • Helpful (1)

    "Great place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange full-time (More than 5 years)

    Pros

    Benefits for Full Time Status (VL/SL/Pension/401K)
    Flexibility to be Creative
    Family serving family
    If you're willing to learn and not complain about extra tasks someone is willing to teach you

    Cons

    Health Care cost/changes
    More work with less people
    Pay is not competitive---I understand we are non profit but paying people would keep them around long term

    Advice to Management

    Continue recognition

See All 545 Reviews

Army and Air Force Exchange Photos

Army and Air Force Exchange photo of: We have Exchange stores, restaurants, etc. on U.S. Army and Air Force installations across the world.
Army and Air Force Exchange photo of: Take a look inside one of our stores!
Army and Air Force Exchange photo of: Our vision is to be our customer's first choice.
Army and Air Force Exchange photo of: Two-thirds of our earnings go back to the military through Morale, Welfare and Recreation programs which improve the quality of life for our customers.
Army and Air Force Exchange photo of: Some of our stores have a Power Zone section where you'll find all of the latest brands on electronics.
Army and Air Force Exchange photo of: Our vision is to be our customer's first choice.
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Army and Air Force Exchange Interviews

Interview Experience

Interview Experience
61%
26%
12%

Getting an Interview

Getting an Interview
73%
11%
5%
3
2
1
1

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Allocator Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Interview

    Initial phone screening interview. Then brought in for multiple rounds of successive interviews. Some were formalized, others were informal. Definitely helps to ask a lot of questions. The wait time until I heard back for an offer to hire and start working with a salary offer was a few days.

    Interview Questions

See All 122 Interviews

Army and Air Force Exchange Awards & Accolades

  • Top 10 Military Spouse Friendly Employers, Military Spouse Magazine, 2013
  • Most Valuable Employer for Military, CivilianJobs.com, 2013
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