Working at Arnold Machinery | Glassdoor

Arnold Machinery Overview

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Salt Lake City, UT
201 to 500 employees
1929
Company - Private
Business Services
$100 to $500 million (USD) per year
Unknown
Arnold Machinery helps keep construction on the move. Through its four divisions, the company distributes construction, mining, industrial, and material handling equipment, as well as farm machinery throughout the US. Arnold Machinery also offers used equipment and provides ... Read more

Arnold Machinery Reviews

2.9
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Russ Fleming
7 Ratings
  • "Great Place for a Career"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in North Las Vegas, NV
    Current Employee - Outside Sales Representative in North Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arnold Machinery full-time (More than 10 years)

    Pros

    Their Silver Service Policy gives customers a safety net to do business with them. You are empowered to make decisions and decisions are based on what is right. If a customer is unhappy with something, you MUST ask them "what will it take to make you happy?" Then you do it. As long as it is legal and ethical, an employee does not have to worry about the cost to the company or getting fired. It has been proven year after year that customers usually only want what it is that will set them straight. No phone calls to managers or fear of being fired. It is a great feeling. Great benefits.

    Cons

    The only real con, if you can call it that, is if you are lazy, it is not for you. Sales is high pressure, but that is to be expected. The reward is great and the safety net means that no matter what, you know that the customer will be taken care of. Period.

    Advice to Management

    I guess most time it is a pro because there is not micro management, but perhaps set a corporate procedure for work flow of new and used sales. They do very well but with any company there are growing pains. Once we have enough people internally it should resolve.

See All 11 Reviews

Arnold Machinery Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
100%

Difficulty

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  1.  

    Administrative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Interview

    Their interviews are more like 'herding cattle'. They invite more than one candidate for the same time slot and then sift each candidate between individual interviewers, giving each one a certain amount of time with one interviewer, and then they move them on to a different interviewer after an allotted time. Reminded me a little like the game of 'musical chairs'. It was confusing, humiliating for the interviewees, embarrassing for Arnold, and very unprofessional. I especially found the 'head cattle header' that pointed directions with their fingers, 'no words', where to go, rather amusing.

    Interview Questions

    • There were no intellectual questions asked, as the interviewers themselves, clearly have not educated themselves on how to be professional or cordial when conducting an interview.   1 Answer
See All 2 Interviews

Arnold Machinery Awards & Accolades

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