Working at Arrowhead Credit Union | Glassdoor

Arrowhead Credit Union Overview

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San Bernardino, CA
501 to 1000 employees
1949
Nonprofit Organization
Finance
$25 to $50 million (USD) per year
Bank of America, J.P. Morgan, Wells Fargo
Arrowhead Credit Union is the largest credit union in the Inland Empire of California. We are passionate about providing amazing service, and about giving back to our community.

Arrowhead Credit Union Reviews

3.6
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Recommend to a friend
Approve of CEO
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Darin Woinarowicz
18 Ratings
  • "Happy to work for Arrowhead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Customer Service Representative
    Current Employee - Call Center Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arrowhead Credit Union full-time

    Pros

    They teach you so much and it helps you grow.

    Cons

    super chaotic. you never know what they day will be like, although this is sometimes part of the fun

    Advice to Management

    Be more consistent one supervisor says yes but maybe the next one says no

See All 28 Reviews

Arrowhead Credit Union Interviews

Experience

Experience
57%
0%
42%

Getting an Interview

Getting an Interview
85%
14%

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Call Center Representative Interview

    Anonymous Interview Candidate in San Bernardino, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Arrowhead Credit Union (San Bernardino, CA) in February 2017.

    Interview

    Initial phone interview. 1st interview is supposed to be a "meet and greet" get to know you a little bit to decide if you get a 2nd more thorough interview. It was with 3 ladies and was an interview with lots of tell us a time....type of questions. Got called back for a 2nd interview. There were 3 separate interviews that were basically the same as the 1st time I interviewed. Lots of tell us a time or what would you do if...
    Got to listen in on several calls and a tour around the department by the supervisor who was my last interview.

    Interview Questions

    • Tell us a time when you had an irate customer..what did you do. What was the end result.   Answer Question
See All 7 Interviews

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