Working at Ascend Federal Credit Union | Glassdoor

Ascend Federal Credit Union Overview

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Tullahoma, TN
201 to 500 employees
1951
Nonprofit Organization
Banks & Credit Unions
$50 to $100 million (USD) per year
Unknown
Our brand promise is to educate and help members become effective financial stewards. We deliver this promise by asking questions and offering our full, undivided attention to understand your current life situation and future plans before offering solutions.Our vision is to ... Read more

Mission: Our mission is to enhance members’ lives with superior products delivered with service excellence.

Ascend Federal Credit Union Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Caren Gabriel
21 Ratings
  • "Great forward thinking organization!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Tullahoma, TN
    Current Employee - Human Resources Manager in Tullahoma, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ascend Federal Credit Union full-time (Less than a year)

    Pros

    The people are wonderful. The benefits are great. Overall a great place to work where employees are valued. Exceptional training team that sets employees up for success in their roles.

    Cons

    I cannot think of any.

    Advice to Management

    Continue to value employees.

See All 32 Reviews

Ascend Federal Credit Union Photos

Ascend Federal Credit Union photo of: Corporate Headquarters
Ascend Federal Credit Union photo of: Nashville West Offices
Ascend Federal Credit Union photo of: Mt. Juliet Lobby
Ascend Federal Credit Union photo of: Mt. Juliet Welcome Desk
Ascend Federal Credit Union photo of: Nashville Charlotte Drive-Thru
Ascend Federal Credit Union photo of: Nashville Charlotte Exterior
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Ascend Federal Credit Union Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    Teller Interview

    Anonymous Employee in Tullahoma, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Ascend Federal Credit Union (Tullahoma, TN).

    Interview

    I was contacted via email the entire time until the actual interview and job offer, which was slightly annoying. I felt as though they couldn't take the time to call me. I was contacted to take a personality test, then about a week passed and they contacted me for an interview. Because I was unavailable at the (very specific) time they requested to speak with me at the branch I applied for, I had to travel an hour and a half to their headquarters the following day for an interview. Upon arrival to headquarters, I was greeted in the lobby and waited for about 20 minutes until the HR personnel were ready to see me. I went, did the interview (about an hour long) and left. It was about 2 weeks before I heard anything back.

    Interview Questions

    • Describe a time when you had to use service skills to handle an upset customer.   Answer Question
See All 4 Interviews

Ascend Federal Credit Union Awards & Accolades

  • 2015 Federal Credit Union of the Year, NAFCU, 2015
  • Training Top 125, Training Magazine, 2016
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