Working at Ashley Furniture | Glassdoor

Ashley Furniture Overview

Arcadia, WI
10000+ employees
Company - Private
$5 to $10 billion (USD) per year
Not to be confused with Laura Ashley, this Ashley is more interested in peddling leather and wood than toile and chenille. Ashley Furniture Industries, doing business as The Ashley Companies, is one of the nation's largest furniture manufacturers. It makes and ... Read more

Ashley Furniture – Why Work For Us?

Company Overview

Explore How It’s Made. The Ashley Way.

Ashley Furniture Industries is the #1 Furniture Manufacturer in the World. But our products aren't the only heroes. The people of Ashley Furniture Industries also help this company truly define itself. Our team lives and breathes a “dirty fingernail” approach that breeds success unlike any other. And it gets the job done. That's what we're made of and what it means to be Ashley made.

Furniture Design

Ashley Furniture Industries in-house designers and engineers react quickly to consumer tastes, and have conquered the ability to make style and selection affordable. Talented and ambitious, they travel the world to gain an understanding of the latest trends and discover emerging materials, constructions and technologies.


Residential Bedding, Case Goods, and Upholstered Furniture comprise the three major manufacturing divisions at Ashley Furniture Industries. that support our customer’s needs.

Supply Chain

Ashley Furniture Industries Global Supply Chain blends and optimizes domestic and foreign production efforts to the maximum benefit of our customers, providing quality products on time and at an exceptional value.


Quality Control

Our clear and comprehensive approach to improving the quality of our products adds to our reputation as a “World-Class Furniture Manufacturer”. Drawing from over 65 years of innovation, Ashley Furniture Industries has become the largest manufacturer of quality furniture products.

Information Technology

Ashley Furniture Industries information systems unite an expert staff with state of the art technology to serve internal and external business partners 24/7 across the globe.

Great Benefits For You And Your Family

As an employee at Ashley Furniture Industries, you will receive a very competitive benefits package that includes medical, dental, vision, life, accidental death & dismemberment, disability, accident, and critical illness insurance options. Full time employees get paid time off for holidays and vacations. Other benefits can include tuition reimbursement, service awards, employee wellness programs, and more.

Employees in Arcadia, WI and Ecru, MS also have access to the Ashley Wellness Center which offers patients high-quality and affordable medical care, including wellness services, in a convenient and accessible setting.

Reinvesting in Our People

Dedicated employees and positive attitudes make the difference.

Our total company investments have exceeded $500 million the past 5 years. At Ashley Furniture Industries, it’s not just a philosophy, it’s a practice. Not only do we invest in the latest design tools, production equipment, and logistics and supply chain systems, we invest in our people.
Continuous Quality Improvement is our company’s management approach and it includes:

  • Job skills/training
  • Management coaching
  • New ideation
  • Lean Manufacturing training
  • Six Sigma Certification

Our team continually strives to advance, focusing on processes, statistics and leadership. Creative thinking applied to business analytics results in innovation every year.

Employees are rewarded for being agents of change.

Over 8,000 registered ideas flow through Ashley Furniture Industries' IDEA Network system each year. Employee ideas save the company millions of dollars in operational costs, which are passed onto Ashley HomeStore customers in the form of furniture savings.

A Path To A Great Career

At Ashley Furniture Industries, we believe that developing high-performing employees, and providing them with a career path early on, is a critical business driver for the future of our company. Our internship opportunities allow students to learn more about our organization and apply their skills to real-world experiences while also getting work experience. In turn, our internship programs provide us an opportunity to identify talent for future employment after college.

Internship Opportunities

We offer internship opportunities in the following areas of the company.

  • Supply Chain
  • Design & Engineering
  • Information Technology
  • Truck Shop
  • Manufacturing
  • Continuous Improvement
  • Mechanical Engineering
  • Human Resources

Ashley Furniture Reviews

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Ashley Furniture President and CEO Todd Wanek
Todd Wanek
190 Ratings
  • Helpful (2)

    "Great sales career"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA in Atlanta, GA
    Current Employee - RSA in Atlanta, GA
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time (More than a year)


    Awesome benefits.
    Great management at store level.
    Plenty of training and support.
    Reasonable pay plan.


    Delivery messes up alot and costs you money.
    Lots and lots of meaningless paperwork.
    Pos computer system is archaic and slow.

    Advice to Management

    Update computer system, streamline paperwork, replace warehouse management and delivery teams, add more warehouse team members for better quality control.

See All 431 Reviews

Ashley Furniture Photos

Ashley Furniture photo of: Eagles Everywhere
Ashley Furniture photo of: Warehouse
Ashley Furniture photo of: Production
Ashley Furniture photo of: Team Work!
Ashley Furniture photo of: Information Technologies
Ashley Furniture photo of: Team Building
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Ashley Furniture Interviews



Getting an Interview

Getting an Interview





    Vice President of CRM Emphasis In Salesforce Interview

    Anonymous Interview Candidate in Tampa, FL
    No Offer
    Negative Experience
    Average Interview


    I applied through an employee referral. I interviewed at Ashley Furniture (Tampa, FL) in August 2017.


    The phone interviews with the internal recruiter @ Ashley went very well. He told me I was an ideal fit, the best he had spoken to during the 3 week recruitment period.

    They had hired a woman for the VP of CRM role, but she had not been able to build the relationships with the C-suite executives so they terminated her after only 4 months.

    That's when I read through the reviews on Glassdoor for the Tampa location which were alarming. However, I felt that being a VP I would be able to implement a more effective work/life balanced model to improve the employees experience which would foster a better workplace environment. I was skeptical, but I at least wanted to discuss this issue with the Chief Marketing Officer prior to relocating to Tampa.

    A phone interview with the HR Director was scheduled, then I would speak with the Chief Marketing Officer to whom I would report. An hour prior to my call with the HR Director I was told their CRM strategy changed and my background and skills were no longer a fit.

    My interview experience was aligned with the disorganized and dysfunctional environment mentioned in multiple reviews by employees at the Tampa location. Sometimes opportunities that don't come to fruition are the best thing to happen in one's professional journey.

    I suggest anyone seriously considering a role at Ashley read through those thoroughly to get a clear understanding of the lack of effective leadership there. As an executive, I am ready to do everything possible to overcome obstacles and challenges to better my team, the company and community. However, sometimes we are not empowered nor supported to be instruments of change.

    I sincerely hope the person who takes on this role receives the support they will need to be successful. Uprooting your life and your family's lives to a new state is no small matter.

    Interview Questions

    • Describe Your Salesforce CRM Experience, Leadership and Managerial Style via a Questionnaire   Answer Question
See All 97 Interviews

Ashley Furniture Awards & Accolades

  • America's Largest Private Companies, Forbes, 2009
  • America's Largest Private Companies, Forbes, 2008

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