We're proud to announce that we've been recognized as a 2018 Best Places to Work in IT by Computerworld! Click below to learn more. #AsurionProud
As part of our annual Employee Experience Survey, we asked Asurion employees to provide one word to describe our company culture. The word cloud below includes the most common answers we received. Our employees are #AsurionProud, and you can be, too.
For twenty years, Asurion has led the technology protection industry around the globe. We help our customers use technology; we build digital applications to protect their privacy and provide security; and we replace lost, stolen, and damaged devices. We do all this through our partnerships with the leading wireless companies, retailers and cable and satellite providers. Their products, along with our services, give customers a truly unique experience and unmatched value.
Bottom line - we’re a technology company. But we’re also an amazing group of people. When our customers call us, they talk to people with the patience and experience to genuinely help. Our 17,000+ employees worldwide specialize in fulfilling the needs of more than 290 million consumers. At Asurion, we foster a culture where our team members are encouraged daily to make a difference—for our clients, customers, and themselves. Our dynamic and rewarding environment ensures that every team members has the opportunity to reach their full potential. Learn more about Asurion – Life’s Operating System at www.asurion.com.
Explore opporunities at: https://www.asurion.com/about/careers/
We’re tech professionals. But our passion is for the people who use it.
On one hand, Asurion is a tech company with more bells and whistles, gadgets and cutting-edge technology than you can imagine. But we’re all about people. And it’s why we focus our collective philanthropic efforts on helping people- in a program called Compassion Forward. Through it, we support our own team members and those in our communities by partnering with charitable organizations that help kids through the power of education.
We keep your life running. We help get younger lives started.
The way we see it, all kids should have access to the educational opportunities that are the building blocks to successful lives. In the real world, things don’t always work that way. That’s why we work with organizations that are making a difference in the lives of students for the long term.
On a national level, our partners in these efforts are Teach for America and KIPP Academy. However, we also have partnerships with local organizations in each of our communities.
We take this commitment a step farther by supporting team members who volunteer their time or
talents to organizations that fit our mission. In fact, we work to match Asurion people––with the
right skills and the right amount of time––with the needs of the communities in which we operate.
Life doesn’t come with directions. That’s why we’re here to help.
As part of our continuing commitment to the Compassion Forward mission, Asurion also gives direct financial support to charitable organizations that match our mission. financial support to charitable organizations that align with our mission.
I have been working at Asurion full-time (Less than a year)
Love the hours and flexibility. The training is thorough and efficient. Pay is great and benefits after 30 days!
As you are not allowed to have devices on the floor, it makes some trouble shooting difficult when the customer is just as not familiar with their device as you are.
Advice to Management
All the coaches should be the same mentality and possess the same management style to maximize the success of the company... My coach is great and all of them should be just as encouraging and motivating
I applied online. The process took 4+ months. I interviewed at Asurion (Nashville, TN) in April 2015.
I interviewed with four different people over the course of about 5 hours. The people ranged from senior manager to Vice President. They were very professional, and personable. The recruitment team was fantastic, very helpful and friendly. The overall experience was positive and made me want to work for the company.