Mission: Join our team and learn more about our FY15 Mission and 3x80 strategy to TRANSFORM the automotive claims industry, DIFFERENTIATE from the competition, and WIN for our customers and our associates.
We have a gym in the office, daily snacks, a clean workplace and the employees and management really care about each other almost like family.
Recently there have been new managers brought in who are passionate about what they do and building a better, high-performance culture. If you like change it is an exciting time to work here.
This company is a great one to work for if you are new in your career and want to gain experience for a new role outside of the company a couple years down the road. Failure is viewed as a learning opportunity here as opposed to a detriment to success as long as you implement feedback and learn from it.
This company is going through a culture shift from one that tolerated poor performance and no accountability to one that holds people accountable. That can be difficult for employees to handle.
The parent company does not support Audatex with the resources they need to deliver on promised outputs. If a position is vacated due to termination or resignation there is no guarantee that it be back-filled in a reasonable amount of time or even at all, which then requires those left behind to do double or triple the work.
Advice to Management
Continue to try to make your business an "employer of choice" by building a high performance culture.
I applied through a recruiter. The process took 3 weeks. I interviewed at AudaExplore - a Solera Company (Milwaukie, OR) in December 2016.
Contacted by a recruiter re: "position." Initial phone interview with hiring manager, call went great. They moved me to next stage, told me they would follow up next week to schedule the date and time. Never heard back, had to call the recruiter, who mentioned the hiring manager was in another state at their remote site, and they would get back with me next week to set up 2nd interview. Never heard back that week. Left an email the following week for recruiter. Recruiter called back to let me know that the position was put on hold, and did not have an exact date to follow up. A day later, recruiter called back with a date and time for 2nd interview.
For 2nd interview, I had to learn the company's new LMS system (took 5 hours to learn), then create a 7 minute training on call de-escalation (only needed to be 1st draft quality) to assess my training and development skills. Presentation was really good for 1st draft. The following day I had to present my training to hiring manager, and her colleague. Was suppose to have a call calibration with manager (never happened), then have a round of interviews. After interview was over (and went well), another manager came in and interviewed me all over again, with the original two people still present.
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