Mission: We exist to take care of our members’ needs whenever and however we can. Our mission is: Creating members for life by exceeding our members’ expectations through valuable products and legendary service.
I worked at Auto Club of Southern California full-time (Less than a year)
Great training program, paid licensing, inbound calls (4 hours a day), friendly coworkers, potential to make a lot of money (if you work long hours or your manager likes you and gives you good leads).
Be prepared to make outbound calls if your manager doesn't like you and doesn't want you to have extra inbound phone time, high turn over, very long hours including weekends, monthly quotas
Advice to Management
Be more fair with leads and phone time.
I applied in-person. I interviewed at Auto Club of Southern California.
Multi step interview process. Single person interview, computer simulated assessment and then another interview with management. I attended an in house job fair so I'm not sure if my process was expedited...it took approximately 4 hours of the day.