Working at AutoClaims Direct | Glassdoor

AutoClaims Direct Overview

Carlsbad, CA
51 to 200 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
ACD delivers the leading virtual claims workflow technology that flexes to an auto insurer’s specific business needs. ACD's AutoLink® incorporates multi-channel methods of inspection into one, unified platform. ACD provides mobile self-service ... Read more

Mission: We are passionate about delivering innovative technology with a personal touch to help insurance companies and their policyholders.

AutoClaims Direct Reviews

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AutoClaims Direct CEO Ernie Bray
Ernie Bray
11 Ratings
  • Featured Review

    "Best in the business!!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QC Auditor Team Lead
    Current Employee - QC Auditor Team Lead
    Positive Outlook
    Approves of CEO

    I have been working at AutoClaims Direct full-time (More than 8 years)


    There are a multitude of reasons that make ACD a fantastic Company.
    ACD really focuses on Employee Growth and Training. I personally have been given the opportunities to grow,not just in Knowledge growth but growth within ACD. ACD also strives on providing the best customer service to there clients and takes the needed steps to insure that top notch customer service is provided.


    There are those really stressful day but that it part of the industry we all have those days from time to time.

See All 28 Reviews

AutoClaims Direct Photos

AutoClaims Direct photo of: Training Room
AutoClaims Direct photo of: QC Team
AutoClaims Direct photo of: ACD
AutoClaims Direct photo of: ACD's business development team
AutoClaims Direct photo of: Quality Assurance Team
AutoClaims Direct photo of: A Team Of ACD's Client Care Associates
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AutoClaims Direct Interviews



Getting an Interview

Getting an Interview





    CCA Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience


    I applied through a recruiter. The process took a week. I interviewed at AutoClaims Direct (New York, NY).


    You are first a temp and are interviewed by the temp company, Premierhire. Then if they think you are a good fit, they set you up for an interview with Ken and Kelly who will go over the basics of the job and determine if you are a good fit for the office culture and the job.

    Interview Questions

    • Describe a time that you had an upset customer and you were able to turn it around.   1 Answer
See All 1 Interviews

AutoClaims Direct Awards & Accolades

  • Best At Process Expedition, Aite, 2017
  • Entrepreneur360 Best Entrepreneurial Company in America, Entrepreneur Magazine, 2016
  • Inc. 5000 Fastest Growing Private Companies in America, Inc. Magazine, 2016
  • CEO Ernie Bray, EY Entrepreneur of the Year Semi-Finalist, Ernst & Young (E&Y), 2016
  • Brian Bray, VP Bronze Stevie - Executive of The Year, Insurance, American Business Awards (the Stevies), 2016
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