Working at Availity | Glassdoor

Availity Overview

Jacksonville, FL
501 to 1000 employees
Company - Private
Health Care
$100 to $500 million (USD) per year
We are talented people, tackling tough problems, transforming healthcare ... together! As the industry’s trusted intermediary, we are building the largest, most valued health information network. Our agile approach, unique ownership structure, and an ongoing investment ... Read more

Mission: Availity is making healthcare better. As an industry-leading, HITRUST-certified health care information technology company that serves an extensive network of health plans, providers, and technology partners nationwide through a suite of dynamic products built on a powerful ... Read more

Company Updates

  • Here at Availity, we strive to tackle the tough problems in healthcare, which is hard work, but we also want it to be GREAT work. Here are some tips from our partners at The Muse for doing your best work every. single. day.

    This Is How You Do Great Work All Day, Every Day

    How do we make sure we're not just doing good work, but doing work that has the potential to be truly great? While working hard is definitely part of the equation, it's not all there is.

  • At Availity, we encourage everyone to take steps towards personal growth and education. It's one of the things we're most proud of. Learn more about our company culture on The Muse:

    The Muse brings you inside the office of Availity

    Availity delivers technology-based business solutions for health care professionals who want to build healthy, thriving organizations by working with patients and partners all around the country. - Availity

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Availity Video

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Availity – Why Work For Us?

Talented people, tackling tough problems, transforming healthcare together. Availity Careers.

Great cultures require great people. Recognized as one of Achievers 50 Most Engaged Workplaces™, Availity promotes an atmosphere of open dialogue, challenging work, inclusion, and recognition. Whether you join one of our industry-leading technology, customer service, sales, or management teams, your unique contributions are essential to our overall success.
What is Availity? Availity tackles the complexities of synthesizing and sharing data in real time between health plans and their provider networks nationwide. Our products reduce administrative costs for our customers, improve payments and collections for care providers, and ultimately improve satisfaction for both patients and members.
As the industry’s trusted intermediary, we are building the largest, most valued health information network. Our agile approach, unique ownership structure, and an ongoing investment in our technology stack means we are powerfully poised to simplify information complexity so that meaningful data moves quickly and accurately.

We foster an entrepreneurial spirit. Independence and innovation result in both a stellar reputation as an industry leader and steady company growth. We delight in sharing our success with employees in countless ways—from a fun, collaborative culture and a comprehensive employee benefits program, to our lucrative bonus program and career growth opportunities. All this—and more—means Availity is the place for a career with purpose and a life with balance.
At Availity, it’s work and life working together.

#AvailityLife isn't just work, it's having a passion for solving problems and giving back to our communities. Want to join us? If you're a talented, motivated individual looking for a great place to work learn more...

Meet Availity's Senior Leadership Team and learn how their expertise contributes to company excellence. Read their Availity company profiles to learn more!

Listen to what a few of our employees have to say about what it's like to work at Availity.





Availity is proud to be recognized for leadership, innovation and quality by independent and non-profit industry organizations.



Achievers 50 Most Engaged Workplaces™, 2016

United Way of Northeast Florida

Summit Award, 2014

Corporate Engagement Award, 2012

Community Champions Circle of Honor, Platinum, 2012

Leadership Circle Award, 2009

Small Business of the Year, 2009

Summit Award, 2007

Leadership Circle Award, 2005


904 Magazine

Companies with Heart 2017 

Ultimate CEO Russ Thomas 2014

Most Influential People in Jax Health Care, CEO Russ Thomas, 2014

40 Most Influential People in Health Care, CEO Russ Thomas, 2012


Mayor’s Council on Fitness and Well Being

First Coast Healthiest Companies, Gold Award, 2016

First Coast Healthiest Companies, Gold Award, 2014

First Coast Healthiest Companies, Gold Award, 2013

First Coast Healthiest Companies, Gold Award, 2012

First Coast Healthiest Companies, Gold Award, 2011


American Heart Association

Fit-Friendly Company, Gold Award, 2014

Fit-Friendly Company, Gold Award, 2012

Jacksonville’s Healthiest 100, 2010


The Health Information Network Trust Alliance

HITRUST Certification, 2016

HITRUST Certification, 2015

HITRUST Certification, 2014

HITRUST Certification, 2013

HITRUST Certification, 2012

HITRUST Certification, 2011


Cathedral Arts Project

Corporate Sponsor, 2014


Jax USA Partnership for Regional Economic Development

Industry Leader Award, 2013


Communities in Schools

Corporate Partner, Kufeldt Lighthouse Award, 2013


Special Olympics Texas

Corporate Challenge Participant, 2012

Corporate Challenge Participant, 2011

Corporate Challenge Participant, 2010

Corporate Challenge Participant, 2009


Association of Strategic Alliance Professionals

Innovation Award, 2012


Modern Healthcare

Best Places to Work in Healthcare, 2009


UNF Excellence in Employee Development

Excellence in Blended Learning Award, 2008


eHealthcare Leadership

Best Overall Internet Site, Silver Award, 2008

Best eBusiness Site, Silver Award, 2006


Family Support Services of North Florida

Appreciation Award, 2007


IT Florida

Excellence in IT Leadership, 2006

Excellence in IT Leadership, 2004


Astra Zeneca and the National Managed Health Care Congress

PartnershipAward, 2003


A.M. Best Company

E-Fusion Award, 2003


Availity Reviews

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Approve of CEO
Availity Chief Executive Officer Russ Thomas
Russ Thomas
51 Ratings
  • Featured Review

    Helpful (2)

    "One of the top 5 places to work in Jacksonville"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development Manager in Jacksonville, FL
    Current Employee - Product Development Manager in Jacksonville, FL
    Positive Outlook
    Approves of CEO

    I have been working at Availity full-time (More than a year)


    Positive atmosphere, good benefits, a software company culture in a central location next to two highways and an outdoor mall. Perhaps the nicest corporate office in jacksonville with multiple break rooms stocked with snacks, ping pong and pinball machines. Availity invests in their technology stack, personnel, processes and physical office to maximize teams effectiveness. The company is also invested in the community with mentors for school children and in charity with United Way and others. Nearly everyone is engaged, intelligent and happy to come to work every day which in I.T. is not always the case.


    A company growing at nearly 20% per year is not for everyone. Flexibility and adaptation are critical competencies and some people cannot adapt at the pace needed for their own success. Teams are tightly aligned and occasionally realigned around getting projects completed with aggressive deadlines, but not any more so than any other growing software organization. People who do not like to be busy at work should not work for Availity (or any other growing organization)

    Advice to Management

    Continue to invest in best of breed management tools (like workday, achievers, JIRA etc), people, training, unique amenities and career paths to attract and retain top talent and scale with the high growth. Strong middle management will close any real or perceived gaps between individual contributors and senior leadership created by scaling up.

See All 93 Reviews

Availity Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Developer IV Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. I interviewed at Availity (Nashville, TN) in May 2017.


    Had multiple interviews where I first met with the manager to gauge the position and cultural fit. I then met with HR and some of the team I'd be working with. Finally, I met with my manager, the directory, and the general manager. Everyone was very professional and forthright. I never felt that I was being sold but that they truly wanted a best fit for both of us. Every subsequent interview I felt better about Availity as a company and the people I'd be working with.

    Interview Questions

    • How do you deal with someone who has a strong personality and a correspondingly strong opinion?   Answer Question
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Availity Awards & Accolades

  • 904 Magazine's Companies with Heart, 904 Magazine - Jacksonville Magazine, 2017
  • Achievers 50 Most Engaged Workplaces™ in North America, Achievers 50, 2016
  • Summit Award, United Way of Northeast Florida, 2014
  • 100 Most Influential People in Healthcare, 904 Magazine, 2014
  • Fit Friendly Company (Gold Level), American Heart Association, 2014
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