Working at AvalonBay Communities | Glassdoor

AvalonBay Communities Overview

Arlington, VA
1001 to 5000 employees
Company - Public (AVB)
Real Estate
$2 to $5 billion (USD) per year
At AvalonBay, we’re driven by a bold purpose: creating a better way to live. We do this by providing distinctive apartment living experiences and contributing to the vitality of local communities. It’s important work, and we all have a role to play in ... Read more

Mission: Our vision is to be the leading apartment company in select U.S. markets by providing distinctive living experiences that customers value.
Our purpose and this vision underpin every decision we make. They drive our commitment to building and maintaining ... Read more

Glassdoor Awards

Best Places to Work: 2019 (#55), 2018 (#26)

Company Updates

  • We are headed to the Camp Pendleton Transition Summit on 8/29 to promote all of the great career opportunities AVB has to offer to transitioning service members & military spouses!  #hiring #veterans #hiringourheroes

    Camp Pendleton Transition Summit

    At our Camp Pendleton Transition Summit, you're invited to connect directly with HR experts and hiring managers via industry-specific employment briefs, attend our resume building and digital networking workshops to super-charge your transition to a civilian career, then network with dozens of companies at a free evening networking reception.

  • Modern living, elevated. The Avalon Signature Collection homes at Avalon Dogpatch bring the idea of Living Up to a new level, with GE Café™ Series appliances, quartz stone countertops with waterfall edges, and additional Signature Services. Learn more at

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AvalonBay Communities – Why Work For Us?

At AvalonBay, opportunity awaits you. With 3,000 associates working in our more than 275 apartment communities and regional offices in the Northeast, Mid-Atlantic, Pacific Northwest, and Northern and Southern California regions of the country, AvalonBay is a great place to build a career.

We develop, build, own and operate a wide array of apartment communities, making us unique in the industry. But what truly sets us apart? Our people. Our professional opportunities offer experiences to work alongside the best and brightest in the industry. Here, you’ll find your achievements will be recognized and rewarded with highly competitive compensation and benefits and the opportunity to learn and grow.

Watch some of the videos below to learn more about career opportunities within our sales, customer service, maintenance and construction teams. 

Our sales and customer service positions offer rewarding work with real potential for advancement.

Our maintenance roles provide an opportunity to expand and apply both your technical and customer service skills – in a supportive environment that encourages learning, development and growth.

In our construction roles, you have the chance to leave a lasting mark by building apartment communities that you can be proud of for years to come.

Our culture is special and sets us apart. It’s built around our desire to fulfill our purpose of creating a better way to live through a common vision, shared values and cultural norms. These are the building blocks that make AvalonBay strong—and they’re our inspiration as we reach new heights and go further together.

At AvalonBay, we’re driven by a bold purpose:

We do this by providing distinctive apartment living experiences and contributing to the vitality of local communities. It’s important work, and we all have a role to play in bringing our purpose to life.

Our vision is to be the leading apartment company in select U.S. markets by providing distinctive living experiences that customers value.

Our purpose and this vision underpin every decision we make. They drive our commitment to building and maintaining state-of-the art communities and to expanding our reach in our markets. They’re the reasons we’ve created distinct brands to meet different customer needs. And they inspire us to give our best every day.

We have three core values to help guide our choices and actions.

Succeeding at AvalonBay is easy when we apply our six cultural norms to our actions and interactions.

For insight into our culture in action, check out the most recent issue of CONNECTIONS, our associate magazine. There you’ll see how we recognize achievements, produce great work and manage to have a little fun along the way.

As we strive to create a better way to live and be a force for positive change, we are committed to efforts that make AvalonBay more innovative and sustainable. Our corporate responsibility initiatives make our values visible and drive significant improvements in our utility spend and the environmental impact of our communities. In addition, our strategic approach to philanthropy ensures that we make smart, long-term investments in the communities in which we do business. Perhaps most importantly, we look to invest for the long term so that our residents can be proud of those same communities, and enjoy a better way to live.

We work with philanthropic partners to contribute to all communities, with an additional local focus in all the areas where we operate, focusing on community preparedness & disaster relief, affordable housing and support for the disadvantaged. You can read more about all our philanthropic efforts and partners here.

Every year, we also dedicate one month to focus especially on our core value of spirit of caring, and associates are encouraged to volunteer with local organizations and make a difference in the neighborhoods where we live and work.

You can read more about the full scope of our corporate responsibility accomplishments and plans in our annual CR report.

We recognize that each associate has different needs, lifestyles, and interests. Our benefits packages are created with the flexibility to support associates who are at different stages in their lives and careers. New associates are eligible for health and 401(k) benefits on the first day of the month after 30 days of employment.

We offer a highly competitive total compensation and benefits package to help with your needs today and build for your future tomorrow. We focus not only on health and wellness, but also offer opportunities for professional development, tuition reimbursement and a housing discount at any of our communities.

You can read about all of it in detail on our careers site, here.

AvalonBay Hiring Days

This is your chance to come home to a better way to work! Join us a a local hiring event for opportunities in your area.

Full-time opportunities include:

  • Leasing Consultants
  • Concierges
  • Community Supervisors/Managers
  • Porters/Housekeepers
  • Maintenance Technicians/Supervisors (all levels)

Visit for a list of events near you!


AvalonBay Communities Reviews

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Recommend to a friend
Approve of CEO
AvalonBay Communities President and CEO Timothy J. Naughton
Timothy J. Naughton
325 Ratings
  • Featured Review

    Helpful (5)

    "Avalonbay really is the best place to work!!!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (More than 8 years)


    Avalonbay is the best job I have ever had. I started as a maintenance technician almost 10 years ago and worked my way up to Maintenance Director. I have had a blast through the good times and worked through the bad . I recently left AvalonBay for a couple months and returned because in a nut shell no other organization is for me and AvalonBay is my home and nothing compares to the fulfillment AvalonBay offers. Again no place will ever be perfect and ups and downs will always be there but Avalonbay is the place to be!
    **They treat employees like family which is rare for a company of this size!
    **Advancement opportunities are great
    **leadership is amazing and overflowing
    ** Culture is second to none
    ** Challanging and rewarding Career
    **Great pay and Benefits
    **With all the internal departments and different locations throughout the USA your career path options are endless
    The list could go on and on just believe me when I say it's an amazing place to work


    Not many come to mind but AvalonBay is not perfect in every way but they work through the cons to strive to be better, sometimes the time it takes to get to better could improve but nothing major.

    Advice to Management

    Keep on moving in the right direction and continue to hear to the voice of the associates!

See All 519 Reviews

AvalonBay Communities Photos

AvalonBay Communities photo of: Our customer interactions are always personal, but they're also supported by technology.
AvalonBay Communities photo of: AVA High Line
AvalonBay Communities photo of: Across all departments of AvalonBay, we make sure to take time for fun.
AvalonBay Communities photo of: Avalon Bowery Place
AvalonBay Communities photo of: At AvalonBay, we build in some of the biggest cities in America, and we get the best views too.
AvalonBay Communities photo of: AVA Burbank
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AvalonBay Communities Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Community Consultant Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at AvalonBay Communities (Boston, MA) in September 2018.


    Called to come in for an interview. I was interviewed by four people. Two in one room, then two in another room. I was called in for a second interview 1-2 weeks later.

    Interview Questions

    • Name a situation where you dealt with an angry customer.   Answer Question
See All 116 Interviews

AvalonBay Communities Awards & Accolades

  • Best Places To Work, Glassdoor, 2018
  • 100 Best Corporate Citizens, Corporate Responsibility Magazine, 2018
  • Best Places to Work 2017, LA Business Journal, 2017
  • Top Workplaces, Bay Area News Group, 2017
  • Top Green Companies in the U.S., Newsweek, 2016
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Work at AvalonBay Communities? Share Your Experiences

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