AvalonBay Communities Career Overview | Glassdoor

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AvalonBay Communities Overview

Arlington, VA
1001 to 5000 employees
Company - Public (AVB)
Real Estate
$2 to $5 billion (USD) per year
At AvalonBay, we’re driven by a bold purpose: creating a better way to live. We do this by providing distinctive apartment living experiences and contributing to the vitality of local communities. It’s important work, and we all have a role to play in ... Read more

Mission: Our vision is to be the leading apartment company in select U.S. markets by providing distinctive living experiences that customers value.
Our purpose and this vision underpin every decision we make. They drive our commitment to building and maintaining ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#26)

Company Updates

  • Did you know that maintenance is one of the top industries for veterans? If you maintained aircraft, field equipment, or vessels, a maintenance career could be a perfect fit. Check out our open maintenance roles: http://glassdoor.com/slink.htm?key=vQNtR

  • Through our Building Strong Communities philanthropy program, we donated $1.2M to national and local non-profit organizations in 2017.

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AvalonBay Communities – Why Work For Us?

At AvalonBay, opportunity awaits you. With 3,000 associates working in our more than 275 apartment communities and regional offices in the Northeast, Mid-Atlantic, Pacific Northwest, and Northern and Southern California regions of the country, AvalonBay is a great place to build a career.

We develop, build, own and operate a wide array of apartment communities, making us unique in the industry. But what truly sets us apart? Our people. Our professional opportunities offer experiences to work alongside the best and brightest in the industry. Here, you’ll find your achievements will be recognized and rewarded with highly competitive compensation and benefits and the opportunity to learn and grow.

Watch some of the videos below to learn more about career opportunities within our sales, customer service, maintenance and construction teams. 

Our sales and customer service positions offer rewarding work with real potential for advancement.

Our maintenance roles provide an opportunity to expand and apply both your technical and customer service skills – in a supportive environment that encourages learning, development and growth.

In our construction roles, you have the chance to leave a lasting mark by building apartment communities that you can be proud of for years to come.

Our culture is special and sets us apart. It’s built around our desire to fulfill our purpose of creating a better way to live through a common vision, shared values and cultural norms. These are the building blocks that make AvalonBay strong—and they’re our inspiration as we reach new heights and go further together.

At AvalonBay, we’re driven by a bold purpose:

We do this by providing distinctive apartment living experiences and contributing to the vitality of local communities. It’s important work, and we all have a role to play in bringing our purpose to life.

Our vision is to be the leading apartment company in select U.S. markets by providing distinctive living experiences that customers value.

Our purpose and this vision underpin every decision we make. They drive our commitment to building and maintaining state-of-the art communities and to expanding our reach in our markets. They’re the reasons we’ve created distinct brands to meet different customer needs. And they inspire us to give our best every day.

We have three core values to help guide our choices and actions.

Succeeding at AvalonBay is easy when we apply our six cultural norms to our actions and interactions.

For insight into our culture in action, check out the most recent issue of CONNECTIONS, our associate magazine. There you’ll see how we recognize achievements, produce great work and manage to have a little fun along the way.

As we strive to create a better way to live and be a force for positive change, we are committed to efforts that make AvalonBay more innovative and sustainable. Our corporate responsibility initiatives make our values visible and drive significant improvements in our utility spend and the environmental impact of our communities. In addition, our strategic approach to philanthropy ensures that we make smart, long-term investments in the communities in which we do business. Perhaps most importantly, we look to invest for the long term so that our residents can be proud of those same communities, and enjoy a better way to live.

We work with philanthropic partners to contribute to all communities, with an additional local focus in all the areas where we operate, focusing on community preparedness & disaster relief, affordable housing and support for the disadvantaged. You can read more about all our philanthropic efforts and partners here.

Every year, we also dedicate one month to focus especially on our core value of spirit of caring, and associates are encouraged to volunteer with local organizations and make a difference in the neighborhoods where we live and work.

You can read more about the full scope of our corporate responsibility accomplishments and plans in our annual CR report.

We recognize that each associate has different needs, lifestyles, and interests. Our benefits packages are created with the flexibility to support associates who are at different stages in their lives and careers. New associates are eligible for health and 401(k) benefits on the first day of the month after 30 days of employment.

We offer a highly competitive total compensation and benefits package to help with your needs today and build for your future tomorrow. We focus not only on health and wellness, but also offer opportunities for professional development, tuition reimbursement and a housing discount at any of our communities.

You can read about all of it in detail on our careers site, here.


Date: Wednesday, September 13th, 2017

Time: 10:00 am to 6:00 pm

New York: this is your chance to come home to a better way to work! Join us on Wednesday, Sept 13th for AvalonBay's first ever Hire Up NY event.

Our doors will be open to candidates interested in opportunities with our on-site office or maintenance teams of any level!

Follow our event on Facebook!


Participating communities:


Avalon Fort Greene

Avalon Clinton North

Long Island:

Avalon Westbury

Avalon Court

Avalon Commons


Avalon Green

Avalon White Plains

The event is open to the public and no application or appointment is required in advance. Just drop by your nearest participating community and interview with the AvalonBay team.

No need to make multiple stops – one visit will guarantee consideration for every role in the greater region! 

Positions available:

Leasing Consultants


Community Supervisors / Managers
Maintenance Technician/ Supervisor (all levels)


Date: Wednesday, September 13th, 2017

Time: 9:30 am to 6:00 pm

The event is open to the public. No appointment is necessary. Interviews held on a first-come, first-served basis.  

Visit any of the following interview locations:

San Jose:              eaves West Valley 700 Saratoga Ave, San Jose

East Bay:              Avalon Union City 24 Union Square, Union City

         Avalon Walnut Creek 1001 Harvey Drive, Walnut Creek       

         Avalon Dublin Station 5200 Iron Horse Parkway, Dublin 

Peninsula:            eaves Daly City 500 King Drive, Daly City

         eaves Mountain View at Middlefield 555 W. Middlefield                Road, Mountain View

San Francisco:     Avalon Mission Bay 255 King St, San Francisco

No need to make multiple stops - one visit will guarantee consideration for every role in the region. Please bring a copy of your resume with you.


Candidates interested in leasing, customer service or maintenance positions can visit their closest AvalonBay community and interview with one of our Community Managers or Maintenance Managers.

Full-time opportunities available across Northern California:

  • Leasing Consultants
  • Concierges
  • Community Supervisors/Managers
  • Porters/Housekeepers
  • Maintenance Technicians/Supervisors (all levels)


AvalonBay Communities Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AvalonBay Communities President and CEO Timothy J. Naughton
Timothy J. Naughton
240 Ratings
  • "Hard work is rewarded"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)


    Mentoring and training available but you have to be the driver behind it.
    Work hard and be a leader and you will be promoted.
    Great company culture of caring not only for residents and staff but also the community. They may ask for your blood.... to donate.
    Company is still continuing to grow and is not too proud to change with the times and the cultures. Some companies become entrenched in the way things are done and cannot face realities but not AvalonBay. If it don't work, they try and fix it.


    Front line employees were market adjusted but hopefully more ranking employees are next.

    Advice to Management

    Keep growing leadership and mentoring programs.

See All 395 Reviews

AvalonBay Communities Photos

AvalonBay Communities photo of: Our customer interactions are always personal, but they're also supported by technology.
AvalonBay Communities photo of: AVA High Line
AvalonBay Communities photo of: Across all departments of AvalonBay, we make sure to take time for fun.
AvalonBay Communities photo of: Avalon Bowery Place
AvalonBay Communities photo of: At AvalonBay, we build in some of the biggest cities in America, and we get the best views too.
AvalonBay Communities photo of: AVA Burbank
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AvalonBay Communities Interviews



Getting an Interview

Getting an Interview





    Maintenance Technician Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 1 day. I interviewed at AvalonBay Communities (Boston, MA) in February 2018.


    one and a half hrs
    inside model apartment customer service oriented question
    meet with the service manager we discussed many of what Avalon bay offers
    some of the benefits 401 k stock options
    some of the shifts offered

    Interview Questions

See All 97 Interviews

AvalonBay Communities Awards & Accolades

  • Best Places To Work, Glassdoor, 2018
  • Best Places to Work 2017, LA Business Journal, 2017
  • Top Workplaces, Bay Area News Group, 2017
  • Top Green Companies in the U.S., Newsweek, 2016
  • Top 100 Green Building Contractor, Engineering News-Record (ENR), 2017
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