Working at Avaya | Glassdoor

Avaya Overview

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www.avaya.com
Santa Clara, CA
10000+ employees
2000
Company - Private
Telecommunications
$2 to $5 billion (USD) per year
Cisco Systems, Juniper Networks
Avaya is the Communications Experience Company.

We are the trusted specialists in fully-integrated, digital communications software and services. We excel by creating and leveraging the world’s best technology to help our customers drive ... Read more

Mission: Leading business communications for the digital age.

Avaya Reviews

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
959 Ratings
  • "Great people, company didn't keep up with the market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time

    Pros

    Very smart people who worked hard.

    Cons

    Company was unable to adjust to the new SaaS based market

See All 1,891 Reviews

Avaya Interviews

Interview Experience

Interview Experience
68%
20%
11%

Getting an Interview

Getting an Interview
27%
22%
18%
14
7
4
4

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Fault Management Analyst Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Avaya (New York, NY).

    Interview

    4 Interviews to land to the job. One with HR, one technical and one with the manager. All the interviews were one on one and the duration was at least 1 hour each. The offer in this case included a 4 months training to learn all Avaya technologies so the technical was more to learn your technical level.

    Interview Questions

    • Main concepts of Routers, switches, media gateways, VPN, etc.   Answer Question
See All 264 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vQPtp

    Avaya Receives 2016 HealthTechZone Telehealth Award

    13 Mar 2017 Avaya Surge TM Honored for Improving Healthcare Delivery SANTA CLARA, Calif. --March 13, 2017 - Avaya announced today that Avaya Surge TM (formerly SDN FX Healthcare) has received a 2016 Telehealth Award from HealthTechZone.com , a leading healthcare technology news source.

  • http://glassdoor.com/slink.htm?key=vQPt8

    Avaya Honored for Delivering 'World-Class' Customer Service

    15 Mar 2017 Avaya Receives Omega's prestigious NorthFace ScoreBoard AwardSMfor exceeding customer expectations for 4th Consecutive Year SANTA CLARA, Calif. - March 15, 2017 - Avaya today announced that it has received the NorthFace ScoreBoard Award™ from Omega Management Group Corp.in recognition of achieving excellence in customer service and support in 2016.

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Avaya Awards & Accolades

  • Global 100 Software Leaders, PwC, 2016
  • Magic Quadrant Leader, Gartner, 2016
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