I have been working at Avista Utilities full-time (More than 3 years)
Great pay/benefits, no end to the opportunities to improve programs. Most people care, they just don't know where to begin to improve things.
Decision making process is slow, no one sees a need to change. Lake of direction from upper management. Everyone sits around waiting for change or progress to just happen.
Advice to Management
Don't be afraid to make decisions and provide direction.
I applied through a recruiter. The process took 1+ week. I interviewed at Avista Utilities (Spokane, WA) in May 2017.
The interview process was unique/unusual. So much so that I've debated how to describe it here for others in a concise way. This was weeks ago so the memory is fading, but I'll try as best as I can to describe things accurately:
I was called in to have a screening interview (typically these are done over the phone) which lasted about 25 minutes and was conducted by four people (also unusual, as these are usually handled by one, max two people.) Each one had time to ask me one question. I had time for only one. Oddly, all but one of the people interviewing were NOT members of the team to which I'd applied. Also odd, they knew I was driving in from a reasonable distance, and I had been assured that this would be a longer interview in light of that. But it was very short, as it started late and ended early. That seemed a bit hinky, but I was pleased to be selected for round two.
My second interview was via a voice-chat only application, and I was interviewed by seven people for about 20 minutes. This was when I noticed some serious red-flags. Efforts to keep the conversation about what my role, responsibilities and day-to-day work would be were ignored in favor of gushing about their new system. They used so many internal nicknames for software and processes that it was impossible to gauge whether or not I had the skills need to excel at the job (a problem compounded by the fact they didn't seem to want to tell me what the job was.) I tried to rephrase details as generic things (instead of whatever nickname they'd given their supply-chain application, I referred to it as Supply Chain Management, that sort of thing.) They continued to use the random and frankly cutesy nickname they'd given it. I felt that they believed my job during this interview was to flatter them for being so clever for giving their internal applications fun nicknames.
I was given very few opportunities to speak or ask questions, but when I did, I was told that my answer was 'great' or 'awesome' or "wow." It was too much to be believable. If everything I said was the most amazing thing they'd heard from a candidate, something is very off about their recruiting or hiring practices. It left me wondering what kind of people I'd be working with.