Working at B&Q | Glassdoor

B&Q Overview

Chandler's Ford, England (UK)
10000+ employees
1969
Company - Public
Retail
$2 to $5 billion (USD) per year
Travis Perkins, Homebase Limited, Screwfix
B&Q are the UK’s leading home improvement and garden living retailer with 300 stores and our Store Support Office in Southampton employing more than 25,000 people from all walks of life. With more than 40,000 great-value products all under one roof ... Read more

Mission: Helping people create homes to be proud of.

B&Q Reviews

2.9
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Recommend to a friend
Approve of CEO
B&Q CEO Christian Mazauric
Christian Mazauric
15 Ratings
  • "Great starting point for a "REAL JOB""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Showrooms Customer Adviser
    Former Employee - Showrooms Customer Adviser
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at B&Q part-time (Less than a year)

    Pros

    It's simple to apply, it treats even low level employees with quite a bit of respect. I was able to learn anything i wanted to about the store our systems and sales skills in general, working there for just a few mouth's opened TONS of doors for me to do other things.

    Cons

    Pay was pretty poor, don't let it become who you are. My personal manger was very hands off I felt he wasn't very productive in general and was much more worried about his future then the stores.

See All 500 Reviews

B&Q Photos

B&Q photo of: Showroom Team - Doncaster
B&Q photo of: Marketing Team Day
B&Q photo of: Widnes Store Raising Money For Macmillan
B&Q photo of: CEO Michael In Store
B&Q photo of: Aspire
B&Q photo of: Store Support Office
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B&Q Interviews

Experience

Experience
70%
12%
16%

Getting an Interview

Getting an Interview
91%
3%
2%
1
0
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Sheffield, England (UK)
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at B&Q (Sheffield, England (UK)) in September 2017.

    Interview

    Had a brief phone interview, followed by a group assessment in shop. The latter involved everyone introducing themselves, a team building exercise (a tower out of straws, paper and sellotape), speaking to customers under supervision and then practicing product selling with the group. The hardest out of these was the product selling as I was nervous and didn't know much about the item. Approaching customers on the shop floor was quite daunting but not as bad as I thought it would be. The successful people went on to have one-on-two interviews.

    Interview Questions

    • Why do you want to work with B&Q?   1 Answer
See All 133 Interviews

B&Q Awards & Accolades

  • Britain’s Greenest Garden Centre, Garden Retail & Garden Industry Awards, 2016
  • Waste and Resource Efficiency Award, Edie Environment and Energy Awards, 2016
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