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Customer Service Representative
Does anyone here work for Fidelity? I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. I need to change where I'm at, but not sure how big of a company is really gonna hire me when I'm so new to things.
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ProsCulture, fast growing, business casual dress code, campus feel with patio and fire pits, barista, workout room etc.
ConsCan be high stress (at times) working in the financial industry where projects, technology, market are constantly evolving.
I applied through an employee referral I interviewed at BCU (United States)
InterviewThe interview process was very smooth. The recruiter stayed in touch and I knew exactly where I was during the interview process. If I had any questions she was very prompt with her responses. She would reach out to stay connected in between interviews to stay engaged. Once I was offered the position the onboarding process was fantastic. My first week was like no other experience at any other employer, I knew where I needed to be and when. When I arrived everyone was so kind and willing to help to make sure my onboarding experience was fantastic. I am very pleased to have joined the BCU family!
I don't remember the exact questions however they did want to make sure that my morals and ethics aligned with their company and purpose.Answer Question
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Social Responsibility Pledge
Formal programs or foundation to give back to communities
All answers shown come directly from BCU Reviews and are not edited or altered.