I worked at BS Social Care full-time
It’s no exaggeration when I say none. Such a negative experience.
Staff at Hammersmith were unorganised and used inappropriate language between each other in front of me and other agency workers, but the worst thing about this branch is trying to register with them. I’m a DBS checked, long standing worker in the social care industry with years of experience and qualifications. I wanted to work for BS social care while looking for a permanent role, but registering with them was a nightmare and took forever after they took weeks between e-mails to get back to me. When I sent over what they needed, they responded weeks later and advised they needed other documentation. Not further evidence of what i’d sent, just other basic ID. Why they didn’t ask for it all in the beginning I don’t know. They are huge time wasters. Other problems ensued such as rudely advising me that when I had sent my documents over, I hadn’t attached anything, but I clearly had, they just hadn’t looked! Again careless, non observant approaches. Other times, I’d scan something over and they’d say it needed to be in different sizes, sent in different formats. After this terrible start, I thought I’d come into branch to avoid this online mess, but they had no evidence of any meeting being arranged despite me calling beforehand to book it with them. Documents given to me with my name on it were misspelt even though I have a straight forward British name and so on. After 6 weeks of nonsense, I gave up and thankfully I now have a permanent job with a wonderful professional employer elsewhere. What a disaster and disgrace of a company. People have lives and commitments and want to work, but this branch is nothing short of an incompetent joke. Awful.
Advice to Management
Hire people who want to do their job properly.
I applied online. The process took 3 days. I interviewed at BS Social Care (Bristol, England (UK)) in February 2017.
Very relaxed, with a friendly interviewer. Due to my experience in the sector I didn't have too much pressure and most of the interview was based on finding out my preferences and availability. Much of the interview was about me filling out forms on a screen, which was simple, however because this information was written on my CV it seemed tedious. Again, interviewer was lovely and I was offered the position during the interview stage.
No negotiation. I received job early in the interview process.
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