Working at BSI America | Glassdoor

BSI America Overview

Herndon, VA
51 to 200 employees
Subsidiary or Business Segment
$10 to $25 million (USD) per year
BSI is the business standards company that helps organizations all over the world make excellence a habit. For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses ... Read more

Mission: To be the World’s Most Trusted Training Provider for embedding excellence and expertise in individuals to ensure organizations perform better, reduce risk and grow sustainably by providing best in class content delivery, delegate experience and post-course support

BSI America – Why Work For Us?

BSI is the business standards company that helps organizations all over the world make excellence a habit. For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth. As a global leader in helping organizations improve, our clients range from high profile brands to small, local companies in 150 countries worldwide.


Working for BSI Group opens your mind to the world around you.  Everywhere you turn, you’ll find our work being used by thousands or even millions of people, consciously or subconsciously, in their everyday home and business lives.

We’ve come along way since being founded in 1901.  Today, we’re a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses.  We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.  And with our 2,500 staff employed in over 140 countries it means that career opportunities are vast.

It’s often said that staff are a company’s most important asset.  But at BSI this isn't just mantra; we look only for the best and most talented individuals who can achieve at the highest level in order for the business to be successful and to grow. We want employees who:

  • Can deliver and strive for superior performance, and who can achieve challenging objectives
  • Are proactive with people and can lead by example
  • Can demonstrate passion for the business and can inspire others
  • Have integrity, ensuring that business is conducted in an ethical manner
  • Have commercial focus, understanding customers’ needs and adding value.

We expect our staff to work hard, but in return we offer a very attractive and competitive rewards package.

Training and development is integral to our individual growth and performance improvement, and ultimately contributes to our success as a business.

Employee Journey  at BSI


This is the moment when someone chooses to join us because they want to be part of a global, client focused business that is committed to continual improvement, and they are looking for a company that values their energy and enthusiasm alongside their expertise and experience.

Be part of

During the first weeks at BSI every new colleague should feel they’ve made the right choice and that they want be part of a great company and great team. We all have a role to play in getting our colleagues off to an excellent start.


We are committed to helping each person achieve their full potential and there is a wide range of support and learning opportunities to help each one of us develop new skills and continually improve.

Be recognized

Every day the difference you make to your team's and to the company's success is recognized and appreciated. Your opinion is listened to and valued.


Whatever you aspire to individually, whether it's a new challenge or to continue to enrich your current role, you'll be supported in gaining the skills and experience needed. As BSI continues to grow, the opportunities to move into new roles will increase, therefore we are committed to continual development, job enrichment and succession planning.


In February, BSI Management solicited how employees feel about working at BSI, and conducted a workplace survey through WorkplaceDynamics LLC, an independent research company. BSI asked employees to tell us what was going well and what areas we needed to continue working on to improve the culture, environment and job satisfaction of our employees.  While there are always areas of improvement, BSI scored above the median in all categories. Here are some of the comments that employees had to say about working at BSI:

What impresses you most about how BSI does things efficiently and well?

They truly care about their employees. They provide a very comfortable work environment and hire wonderful people

- Customer Services

What makes you feel appreciated at BSI?

I feel I can initiate new projects and my ideas are considered. My manager understands to get the most out of people requires encouragement and thoughtfulness of the others opinions.

- Marketing 

How has this job exceeded the expectations you had when you started?

I have had tremendous opportunity to shape, develop, and grow business. I have also been able to try new ideas and been given the support and confidence to do so.

-  Anonymous

What does your manager do to demonstrate that they care about your concerns?

My manager asks at least once a week what she can do to help me work to the best of my abilities. Everything I request may no be given to me , but I know my manager tries. 

- Customer Services

I love my job because:

The team, we are one. From Customer Care to senior management we are working together to make excellence a habit. 

- Marketing

BSI America Reviews

  • Helpful (1)

    "Present Day REVIEW"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assessor in Atlanta, GA
    Current Employee - Assessor in Atlanta, GA
    Positive Outlook
    Approves of CEO

    I have been working at BSI America full-time


    So far, I found the hiring and management department for the Medical Device team to be very honest. I did not feel they were just looking for a body. They were honest about the amount of travel. Acknowledged my concerns about some of the job review complaints I've researched. And they shared with me the processes that are now in place to address some of those concerns. The desire to identify, acknowledge and improve is to me a good sign. I joined right when these changes were taking place and felt an honest present-day review was needed. Majority of the team members and fellow assessors have been great to work with. Then you also have a few outliers in the bunch. Each assessor comes with their own wealth of knowledge on whatever past industry they worked in before BSI and we all teach each other. Travel expenses are treated with a fast turn around time. Being apart of a big organization, the benefits are good and 4 weeks of PTO are a plus. Working remote, communication can be challenging, but I think all remote jobs share this. So far my manager, planners, payroll and the HR department does a good job communicating back in a reasonable time. The entire management team is new. Note: They are made up of previous assessors who have been promoted from within the organization to these postions. So far my manager has been very encouraging and showed care and concern for my wellbeing during training and during a personal hardship. Other management members have reached out to offer themselves as additional resources. Learning resources are abundant, you just have to be resourceful enough to communicate your needs. Traveling is extensive but the pro is that the organization acknowledges this and they are mass hiring to help alleviate this. Ownership of travel points collected from expense s is nice. Paid certifications and classes is a pro. And finally the most important pro, no one micromanaging your everyday work activities as long as you do what needs to get done and do it right!


    Training structure - not detailed enough for the needs of new assessors. But from what I've heard and seen from individuals hired after my group, it's improving. There are too many different learning modules and sign in's to keep up with. Communication lacks some sort of control process. I have found that either I or other fellow assessors have been left out of important email communications. IT turn around request can be a little long.

    Advice to Management

    Keep up the good work. Continue to build a strong relationship with your team in order to facilitate improvements and to help identify trends. Share what to do scenarios for common issues to help standardize the team's thought process on how to handle them.

See All 85 Reviews

BSI America Photos

BSI America photo of: Logo
BSI America photo of: BSI Picnic
BSI America photo of: 2017 Kick off Meeting
BSI America photo of: 2016 Pixie Award Winners
BSI America photo of: Sweet treats from BSI
BSI America photo of: The excitement builds for Action Stations
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BSI America Interviews



Getting an Interview

Getting an Interview




  1. Helpful (5)  

    Marketing Manager Interview

    Anonymous Interview Candidate in Reston, VA
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took a week. I interviewed at BSI America (Reston, VA) in February 2018.


    I had a three stage interview. The first was a phone interview with a HR representative, she was warm and professional. The next stage was a phone interview (2 days later) with the hiring manager, he seemed cordial and gregarious.

    The same day that I had the phone interview with the hiring manager, the HR rep called me and asked me to come in for an in person interview the following week. The in person interview took a total of 2 hours. I met with the hiring manager for an hour and I asked about the interview process, and he told me the next phase was for the candidate to come in and meet with the department VP. It sounded like that would happen that next week. I met with a senior member of the department next for 30 minutes and 2 other department employees for 30 minutes. At the end of these interviews, the HR rep came in to introduce herself and asked if I was still interested in the position and I told her that I was.

    It has now been a little over 2 weeks with no contact from HR or anyone else at the company. IMO that is a clear sign I did not get the job. I understand that it is not pleasant to deliver "bad news" but after spending a 2 hours of my time at their offices, it is extremely unprofessional that I was not notified.

    It has now been over

    Interview Questions

    • I was asked to provide a specific example of how use a process that was new to market.   Answer Question
See All 19 Interviews

BSI America Awards & Accolades

  • Gold Pixie, American Pixel Academy, 2016

Work at BSI America? Share Your Experiences

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