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BT Overview

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London, England (UK)
10000+ employees
Company - Public
Telecommunications Services
Unknown / Non-Applicable
Sky, Virgin Media
BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well ... Read more

Mission: Our purpose is to use the power of communications to make a better world. By bringing together the best networks and technology with the expertise of our people, we make connections and create new possibilities.

BT Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jennifer Artley
9 Ratings

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Tampa, FL
    Former Employee - Program Manager in Tampa, FL
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than 5 years)


    Fair, good work, remote, great benefits.
    I like them as a place to work.


    None...fair company and good pay.

See All 3,054 Reviews

BT Photos

BT photo of: Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
BT photo of: Playing pool in Warrington Contact Centre
BT photo of: Office space in BTC
BT photo of: BT Contact Centre
BT photo of: Breakout area in BTC
BT photo of: Diwali celebrations in the office
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BT Interviews



Getting an Interview

Getting an Interview




  1. Helpful (10)  

    Consulting Director Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience


    I applied online. The process took 2+ months. I interviewed at BT in December 2015.


    The interview process with BT Global Services was perhaps the most unprofessional process I have ever experienced in my career. First, I was contacted about about four weeks after first applying. A time for a phone screen was scheduled and about 25 minutes prior it was cancelled. Then, per the recruiter, "the holidays got in the way" and she was not able to get back to me sooner to reschedule until the second week of January. I provided some availability and never heard from her again for two weeks. Then, all of a sudden, it was imperative that I speak with her and the hiring manager within the next two days. Being in consulting, we all know we are usually booked weeks in advance at clients. I responded back with another set of available dates and times and never received response. I did receive a response today stating the position had been filled. Given the extremely poor approach that BT Global Services illustrated during this entire interview process, or lack thereof, I had already made a determination that I would not join if made an offer. If BT desires to attract top talent, I'd highly recommend re-assessing the interview process and the individuals with whom BT Global Services entrusts this process.

    Interview Questions

    • Would you be available to speak tomorrow?   1 Answer
See All 743 Interviews

BT Awards & Accolades

  • The Times Top 100 Graduate Employers, The Times, 2016
  • Business Disability Forum Silver Award, Business Disability Forum, 2012
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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