BT Overview

  • www.btplc.com
  • Dallas, TX
  • 1001 to 5000 Employees
  • 1846
  • Company - Public
  • Telecommunications Services
  • Unknown / Non-Applicable

CompetitorsVodafone, Orange
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BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as ...
Mission: We're on a mission. To help customers, communities and businesses overcome barriers and release their potential. Join us today and release yours.

What people are saying about BT

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BT Reviews

3.6
50%
Recommend to a Friend
88%
Approve of CEO
Jennifer Artley
Jennifer Artley
34 Ratings
5.0
Former Employee, more than 1 year

"Inside Sales Account Manager"

Mar 17, 2022 - Inside Sales Account Manager in Dallas, TX
Recommends
Positive Outlook

Pros

Great career path and good learning environment

Cons

Lots of decisions made centrally
See All 7,379 Reviews

Diversity & Inclusion at BT

3.8
(47 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from BT Reviews and are not edited or altered.

How is diversity at BT?

...Complexity of being able to operate and deliver efficiently within such a huge and diverse (in markets operating within) organisation, legacy systems, process and people, lots of work to do on diversity, fairer access to opportunities and the leadership / culture....Read More

Read 57 more responses

BT Photos

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BT Interviews

Experience
Positive61%
Negative20%
Neutral19%
Getting an Interview
Applied online56%
Staffing Agency16%
Recruiter11%
Difficulty
2.9
Average
HardAverageEasy

  1. Customer Service Interview

    Anonymous Employee in United Kingdom
    No Offer
    Negative Experience
    Average Interview

    Interview

    Phone call by a very nice chap. After passing the phone interview was invited to the office for a face to face interview where the office seemed slightly run down/

    Overall was okay but i was baffled when i was told i wouldn't be allowed to speak welsh with Welsh speaking customers 'As the staff wouldn't know what id be saying.

    They literally only care about the STAR method.
    Interview

    Name a time where you gave exceptional customer service

    Answer Question

See All 1,134 interviews

Company Updates

December 2, 2020
KEY NOT FOUND: company-updates.categories.culture
Donny’s looking dapper this December :) We’ve officially completed phase 1 of our multi-million pound refurbishment of our #Doncaster contact centre. Here’s a taste of our teams’ amazing new workspace.
http://glassdoor.com/slink.htm?key=vk5HB
glassdoor.com
November 17, 2020
KEY NOT FOUND: company-updates.categories.culture
"I managed a process that went live across 6 business units. It was a huge responsibility and challenge, which I embraced by being proactive and engaged. I ensured everyone was kept up-to-date with the progress of the project" - Vibhusha, Graduate Technical Delivery Manager Do you want a career that's not just ordinary? We can show you the way. Apply for the 2021 Graduate Intake here: https://bit.ly/3oTHQAE
Shared image - Graduates - Early careers - Careers | BT Plc
Graduates - Early careers - Careers | BT Plc
glassdoor.com

BT Awards & Accolades

  • Rate My Apprenticeship Top 100 Employers 2020 – 2021Rate My Apprenticeship2021
  • The Times Top 100 Graduate EmployersThe Times2020

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with BT Job Seekers

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BT FAQ

(67 Questions)

All answers shown come directly from BT Reviews and are not edited or altered.

See questions about:

What is paid time off like at BT?

...Nearly 35 days PTO a year and you can work from home as often as needed....

December 13, 2019

Read more

See 19 more answers

Work at BT? Share Your Experiences

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