I worked at Bacara Resort & Spa full-time (More than a year)
Beautiful environment, fun atmosphere, fun co-workers, free uniform laundry
Disorganized, hard to take time off
Advice to Management
Have more than just the bare minimum of staff- it's cheap and makes it near impossible to get a shift covered which is why people just called out or didn't show up all the time. Better, more comprehensive and organized training in regards to wine knowledge and trying new menu items. Stop changing menu every 5 months and not having an organized tasting/info day! Don't be cheap with the pool food, guests called us out on it. Fix things around the hotel when employees request for them to be fixed because it interferes with their job...
I applied online. I interviewed at Bacara Resort & Spa (Santa Barbara, CA).
Pretty easy interview, met with the guest services coordinator and he asked questions such as why I would be a good fit for the position and how I would deal with difficult customers. Overall a low pressure setting that focused on getting to know me.
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