Working at Backbase | Glassdoor

Backbase Overview

Amsterdam (Netherlands)
501 to 1000 employees
2003
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
Backbase creates the best digital banking solutions on the planet, enabling our clients to deliver superior online and mobile customer experiences. We are a global, young-spirited, diverse (45+ nationalities), fast-growing and leading fintech company. Agile is our middle name ... Read more

Mission: We empower financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

Backbase Reviews

3.8
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Backbase CEO Jouk Pleiter
Jouk Pleiter
43 Ratings
  • Helpful (5)

    "A Good Company that is Getting better"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Designer in Atlanta, GA
    Current Employee - User Experience Designer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Backbase (More than a year)

    Pros

    Flexible work environment, strong team, positive attitudes and company culture, international travel, strong ethics, cutting-edge product with a beautiful UX, one of a kind product in the marketplace, growing rapidly, great location in Midtown, reasonable working hours, start-up feel without the start-up hours, if you work hard you are rewarded. Incredibly transparent. Retention-focused. You will grow.

    Cons

    Competitive Dutch Salaries (on the slightly lower end of the average).
    Young company that is constantly rethinking it's structure.
    Internal struggle between Ams HQ and American office.
    Product is constantly evolving so it's difficult sometimes to stay on-top of the latest iteration and maintain "expert" knowledge.
    "Sales-First" mentality can be as harmful as it is productive.
    There will be difficult late nights (as there always is).
    R&D is mostly in Amsterdam.

    Advice to Management

    Stay non-political and avoid Bureaucracy. The growth of unnecessary structure within the company cab be cannibalizing to the growth of individuals.

See All 75 Reviews

Backbase Photos

Backbase photo of: Backbase Logo in Hallway
Backbase photo of: Come as you are!
Backbase photo of: Work hard, play hard: our X-Mas Party
Backbase photo of: Giving Back: Cleaning the Amsterdam Canals
Backbase photo of: Teamwork
Backbase photo of: In the Swat Tribe area
See All PhotosSee All

Backbase Interviews

Experience

Experience
69%
6%
25%

Getting an Interview

Getting an Interview
65%
18%
11%
5
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Frontend Consultant Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Backbase (Atlanta, GA) in April 2017.

    Interview

    I had an initial call with HR to learn about the role and discuss my prior experience. I was given a small frontend project to complete and return within 48 hours. The requirements were pretty open in terms of modern frameworks/tooling. The only rule was to not use any boilerplate, templates, or plug-ins. In other words, show off your frontend skills utilizing best practices.

    After the FE assessment, there was an informal call with the FrontEnd Lead more along the lines of "Get to know you/learn more about the company" chat which lasted about 30 minutes. After the exploratory call, I was scheduled for an onsite interview (role play). The role play was a mock presentation of the assessment demo with some members for the frontend dev team who pretended to be clients. The onsite lasted for about an hour and 30 minutes. That actual presentation was about 30 minutes and the remaining time was spent asking questions about the team, processes, and culture. The final step was a personality assessment and background check completed online.

    Overall, I found the interview process to be fair and reasonable. Every step of the way was really laid-back and relaxed. All of my interactions felt like natural conversations as opposed to interrogations. I was initially nervous about the role play portion but the 30 mins prep time (and chat) help a lot. And finally, I really enjoyed the frontend assessment as it relied on leveraging real world experience and not trying to remember some obscure programming facts or some javascript anomaly. The interview process was solid and felt more natural than timed online assessments, as you are given the opportunity to shine and explain your work. The interview was not difficult but could be hard for someone that has a hard time presenting to others.

    Interview Questions

    • Not a question but advice--the role play may be filled with tech and non-tech people.   1 Answer
See All 86 Interviews

Backbase Awards & Accolades

  • Best of Show, Finovate Europe, 2014
  • Leader in Gartner Magic Quadrant for User Experience Portals, Gartner Magic Quadrant, 2014
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