Working at Backcountry.com | Glassdoor

Backcountry.com Overview

Park City, UT
501 to 1000 employees
1996
Company - Private
Department, Clothing, & Shoe Stores
Unknown / Non-Applicable
Our mission is to connect people to their passions. Our 5 online stores—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down ... Read more

Mission: Our Mission – why we exist – is to connect people to their passions.


Glassdoor Awards

Best Places to Work: 2014 (#50)

Backcountry.com – Why Work For Us?


DIVERSITY MATTERS

Research shows that companies with a higher proportion of women on their leadership teams are also the companies that have the best financial performance. Jonathan Nielsen, CEO of Backcountry signed the Camber Outdoors CEO Pledge in 2018. In signing, we are committing to accelerate efforts to attract, retain, and advance top-tier, diverse talent. The CEO Pledge, developed by Camber Outdoors, elevates women’s leadership as a strategic, visible business priority within the active-outdoor industries.

“This past year we focused on improving our internal culture at Backcountry through talent development programs and leadership coaching,” said Nielsen. “Our Women’s Leadership Coalition took steps toward improving training and promoting leadership and networking opportunities for women at Backcountry. As a result, we meaningfully improved gender diversity at Backcountry. While we have much work to achieve our desired goals, the progress in 2017 established a strong foundation, and I could not be happier to sign the CEO Pledge.”

Backcountry joins a business community of thought-leading companies and CEOs who understand the connection between inclusive workplaces where women thrive and business sustainability. Companies that sign the pledge agree to, among other things, follow recruiting practices that result in gender-balanced candidate pools for key roles, work to optimize retention of female employees, and provide training, mentoring and career planning for the women in their workforce.

Camber Outdoors ensures the active-outdoor industries stay competitive in attracting and retaining top-tier talent for a stronger, more sustainable industry - increasing profits, expanding the product market, and driving innovation. To date, more than 75 CEOs have signed the Camber Outdoors CEO Pledge.For additional information about the CEO Pledge, visit: https://camberoutdoors.org/ceo-pledge/.

To learn more about Backcountry’s Women’s Leadership Coalition visit, https://www.linkedin.com/groups/8456563.

HUMBLE ROOTS, CLEAR VISION

Backcountry.com began in 1996 with two guys, a stack of avalanche beacons, and a garage in Park City, Utah. Our roots were humble, and we've grown since then, but our vision is still clear: to provide the best outdoor gear—and to be the best at doing it.

PARK CITY, UT

We have deep roots in Utah, and we thrive on the trails and in the mountains surrounding Park City. Our corporate headquarters sits just north of old town Park City and within a quick pedal or a few footsteps of the Wasatch mountains.

WHAT GOES UP

It doesn’t get much better than working at 9000ft. A road ride on twisty blacktop, a mountain bike ride on miles of IMBA gold-rated trails, or skiing lap after lap of bottomless powder in the Wasatch range are all par for the course during your lunch break.

LOCAL COLOR

Concerts all summer, Sundance in the winter, and some of the West's best restaurants year-round—the local color is vibrant. You won't have to travel more than a few minutes to see any of it, and if you're looking for a little more of an urban experience, Salt Lake City is only 30 minutes away.

ALL FOUR SEASONS

Utah's snowfall is legendary, but high-altitude living also means that you get the colors of fall, cool mornings in the spring, and warm summer nights. For anyone who thrives in the outdoors, this is a new spin on paradise every three or four months.

JOIN THE TEAM

At Backcountry, we value your passions just as much as your work. Much in the way that we seek out the highest performing gear on the planet, we hire the most knowledgeable and experienced employees in the industry.

THE PERKS

We have industry-leading perks to reward a job well done. Whether you display an example of one of our core values or simply get it done, the list of perks is nearly endless.

GEAR

Gear is at the heart of our business, so we offer deep discounts and pro deals so you can own the best and test the latest. Lift ticket and seasons pass deals and Ski Utah Gold Passes give you access to the mountains to ski and board during the winter and mountain bike during the summer.

EVENTS

Feel like getting out at night? Our sponsored events are legendary and include trail relays, mountain bike races, and our company-wide Adventure party.

WORKDAY RECREATION

And best of all, workday recreation is highly encouraged; a mid-day ride on the bike, a morning of skiing neck-deep powder, or an early afternoon climb are all part of who we are.

& MORE...

  • Flexible time off policy
  • A casual dress code
  • Reimbursement for carpooling or biking to work

THE BENEFITS

In addition to offering industry-leading perks, we have big-company benefits to keep you and your family healthy and happy.

BENEFITS INCLUDE

  • Medical, dental, vision, and disability & life insurance
  • Paid maternity and paternity leave
  • 401(k) matching for retirement
  • Flexible Spending Account (FSA) or Health Savings Account (HSA)

Backcountry.com Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Jonathan Nielsen
79 Ratings
  • Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Backcountry.com full-time

    Pros

    Culture, people, work/life balance, gear deals

    Cons

    Park City cost of living/SLC commute

See All 293 Reviews

Backcountry.com Photos

Backcountry.com photo of: Backcountry Corporate Office
Backcountry.com photo of: Cafeteria in Gearhead Operations
Backcountry.com photo of: Gearhead Operations
Backcountry.com photo of: If you work at Gearhead Operations you have access to a Gear Closet. You can borrow anything for free anytime you want!
Backcountry.com photo of: Gearhead Operations Center
Backcountry.com photo of: It can be hard to find a quiet space for meetings when you're in a call center. Our solution was a Yurt!
See All PhotosSee All

Backcountry.com Interviews

Experience

Experience
43%
25%
32%

Getting an Interview

Getting an Interview
70%
11%
11%
6
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Customer Account Manager Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Backcountry.com (Salt Lake City, UT) in September 2016.

    Interview

    It was a pretty basic interview. You will do a pre screening with the front desk lady, or another staff member. If you hear back then you will do an interview with 1 or 2 sales managers. The main thing they are looking for is an ability to have a organic conversation comfortably. Mention that you like the outdoors and helping customers and your in.

    Interview Questions

    • basic interview team work and motivation questions   1 Answer
See All 74 Interviews

Backcountry.com Awards & Accolades

  • Glassdoor’s Employees’ Choice Award - Top 50 Medium Sized Companies, Glassdoor, 2014

Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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