Working at Bandwidth | Glassdoor

Bandwidth Overview

Raleigh, NC
201 to 500 employees
Company - Private
$100 to $500 million (USD) per year
Bandwidth is a communications technology company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value from IP networks, questioning the status quo, and ... Read more

Glassdoor Awards

Best Places to Work: 2014 (#47)

Company Updates


    February Product Updates: Free Up Some Me-Time With Less Manual Work

    This month's updates are all about making your lives easier- fewer support tickets and less manual work for managing your mobile app will hopefully free up some much needed "you" time. So let's get into the updates, shall we? MANAGE USER ROLES, RESPONSIBILITIES AND MORE- NO SUPPORT TICKETS REQUIRED Who hates waiting on support tickets to complete easy tasks?


    UCaaS? CPaaS? Is it all coming in too "FaaSt" for you?!

    With all of these new "- as a Service" companies entering the market, the acronym dictionary is growing every day- it's hard to know what's what! The name Communications Platform as a Service, or CPaaS, is relatively new, and is often confused confused with the similarly communication-focused Unified Communications as a Service (UCaaS) grouping.

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Bandwidth – Why Work For Us?

Do you crave innovation? At Bandwidth, we live for it. We’re behind some of the most exciting technology on the internet. We power leading brands changing the way people communicate, connect and do business.
We’ve got a passion for doing things the other way. For looking at situations the way they are and imagining what they could be. For uncovering opportunities to take a new approach, and creating the things that should be. We’re out to disrupt the century-old rules of our industry—and that means doing things differently in every area of our business – including our company culture.
We make a promise to our people that they can have both meaningful work and a full life at Bandwidth. Our unique culture has been featured by top media outlets like NBC Nightly News with Brian Williams, Forbes, Fast Company, the Wall Street Journal, Inc., Quartz and several others.
Bandwidth team members thrive on the ability to make a big impact, and the opportunities here are endless. We host regular Hackathons and “Big Idea Day” sessions to inspire an entrepreneur spirit among employees. Some of our best product ideas have come from these programs. We also have “Bandwidth Labs,” our very own “incubator” for new ideas. Transparency is super important in our culture. Our CEO hosts a weekly open mic session with employees to answer questions. Employees show up each week and talk about what’s on their mind over a cool one with co-workers.
We’ve got two divisions at Bandwidth – Business Solutions and Republic Wireless. At Republic, we think that staying in touch with the people who matter to you shouldn't have to cost a lot. That's why we give our members the ability to make calls and texts over inexpensive and plentiful WiFi networks in addition to a nationwide cellular network. Entrepreneur Magazine named us the “Disrupter of the Year” and CNET has called our technology “a game changer”.

Leaders Taking the bull by the horns

David Morken, Co-founder and CEO

David Morken is the CEO of Bandwidth, one of the nation's largest and fastest-growing communication technology companies. Founded in 1999, and a certified CLEC in 49 states, Bandwidth is headquartered in Cary, NC. The company operates four divisions – inetwork, Phonebooth, Broadband and republic wireless.  David has led each division through tremendous growth since their inception including, most recently, the launch of republic wireless.  As the nation's first Wi-Fi centric mobile operator, republic wireless leverages the disruptive power of the WiFi to provide members with unlimited voice, text and data service for only $19 per month with no contracts — giving control, freedom and choice back to wireless customers across the country.

Henry Kaestner, Co-founder, Executive Chairman

Kaestner joined Morken as Co-Founder in 2001 when he merged Bandwidth International into and served as CEO until early 2008. In his position as Executive Chairman, Henry Kaestner works with partner David Morken on the firm's strategy, financing and marketing functions. Kaestner also oversees the partnership's not-for-profit activities.


John Murdock, President

Serving as President of, John supports the CEO by achieving the company's highest strategic objectives, driving tactical execution, and coordinating with our most valued customers and partners. John previously served as the company's General Counsel, and while in private practice John was designated a super lawyer and achieved the highest professional peer ratings. John specialized in complex civil litigation, served as special counsel on behalf of state and governmental entities, and practiced in all levels of state and federal courts. John earned his B.S. in Finance in 1987 from Miami University of Ohio. Upon graduating John served on active duty achieving the rank of captain in the United States Marine Corps, and was a tank officer with combat service in Operation Desert Shield/Desert Storm. John was a distinguished graduate in his formal training, ranking first in his class. In 1994 John earned his Juris Doctor in 1994 from the University of Notre Dame College of Law.

Chris Chuang, Chief Operating Officer 

In his role as Chief Operating Officer, Chris Chuang is responsible for the P&L and operations of Bandwidth's four business units (Wholesale, Phonebooth, Internet Services, and Mobile). Chuang's broad experience in the telecommunications industry, ranging from serving as a management consultant to Fortune 100 companies, to investing in the sector as a venture capitalist, to driving strategy for a leading private wireless data company, provides him a strong foundation for his broad leadership responsibilities at

Jeff Hoffman, Chief Financial Officer

As CFO, Jeff Hoffman oversees all financial operations for including accounting, treasury, tax, financial analysis and reporting. He is responsible for developing and implementing financial systems and reporting structures to ensure the enterprise is an efficient provider of its services and a model of financial integrity.


Chris Matton, General Counsel

As a partner at Kilpatrick Stockton LLP, Chris worked with for more than six years as an integral contributor during the company's rapid growth. He has a deep understanding of our business and already has well established relationships with our senior leadership, as well as the legal team and others throughout the company.


Noreen Allen, Chief Marketing Officer

As Chief Marketing Officer, Allen is responsible for building the Bandwidth brand and driving revenue across all lines of business.

For the past 15 years, she’s held leadership positions with both private and publicly traded companies. She excels at building powerful, category-leading brands that help to transform companies at various stages.

Rebecca Bottorff, Chief People Officer

As Chief People Officer, Rebecca is responsible for developing and directing the overall human resources strategy for In addition to leading human resources, she oversees internal communication and the company's corporate giving and community involvement program, Bandwidth Cares. It is Bottorff's philosophy that companies build their business capacity by building people capabilities. People, and their personal and professional success, are core to Bottorff's mission at where the company focuses on programs that unleash talent in a supportive, innovative and entrepreneurial work environment.

Steve Leonard, Executive Vice President and General Manager

In his role as EVP and General Manager, Steve is responsible for the strategy, operations, and ultimate P&L for this business unit.




Jim Mulcahy, Executive Vice President and General Manager, republic wireless

Jim Mulcahy is the EVP and General Manager of two Bandwidth divisions—republic wireless and Phonebooth OnDemand. Jim sets the strategy and owns P&L for both business units, which respectively serve the consumer and SMB markets with innovative voice communication solutions. Phonebooth is a cloud based small business VoIP phone system that’s cost effective, easy to use and backed by Bandwidth’s 100% IP voice network. Jim draws on more than 10 years of experience as both a management consultant and software engineer.


3P's People, Purpose & Principal 


Our People

At Bandwidth, being who we are is just as important as doing what we do. We believe in the unbridled potential of our people. If you come for a visit, you’ll see lots of folks working out together over a 90-minute lunch, but you won’t see them sitting at their desks past 6pm. We think that’s just the way it should be.

We dream, we innovate, we conquer—and then we all go home. We invite you to get to know us and check out our careers. Life is pretty awesome around here.

Check out more stories from happy employees at

Life is Good at

We offer rich benefits programs that protect your family’s health and financial well being. Our unique support programs enable you to balance work with other important priorities for family, fitness and your general well-being.

Welfare Benefits, Retirement, College Savings

  • 100% company paid medical and dental insurance for your immediate family
  • Company paid life insurance
  • Robust 401(k) match $ for $ up to the first 3% of your contribution
  • Deductible reimbursement program that limits your out of pocket expenses for health care
  • Flexible spending programs that allow you to pay for medical and childcare expenses with pre-tax $
  • Free financial planning services through UBS Financial Services
  • SOON – 529 college savings plan

Work, Life, Support

  • Discounts for fitness centers, rock climbing club, bike shops
  • Company organized and sponsored sports and leagues
  • Facilities and access: full basketball court, miles of Crabtree Lake and Umstead Park trails and paved Cary Greenways trails
  • 1.5 hour lunch if you participate in a sport or work out during your lunch break
  • Free access to qualified and referenced sitters, nannies, childcare, tutors, housekeepers, pet sitters and discounted senior care planning
  • Corporate Chaplains: A voluntary program providing safe 24/7 personal support on a wide range of life issues and providing services for funerals, weddings, hospital visits and much more
  • Concierge services such as car washing

Work that Matters

At Bandwidth, there’s nothing more important than accomplishing our mission. And there’s nobody who believes in it more than the people who come to work here each day. We believe in doing things the other way, charting a different path and never settling for the status quo. We know that nobody ever changed the world by tracing the lines that someone else drew. Transforming an industry takes a lot more effort than showing up to work on time.

Our folks have diverse backgrounds from all over the world, but they’ve all got that fire in their bellies for trying new things. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.

Want to learn more? Here are some of the other ways we keep our pencils sharp.


undefinedDuring these events, Bandwidth engineers have an open canvas to come up with exciting new product development ideas, create the code, and then present it all to their peers and management. Some of Bandwidth’s best product ideas and upgrades were born out of events like this where every individual has the chance to make a big impact and be heard.

Big Idea Weeks

undefinedSeveral times a year, Bandwidth hosts its Big Idea Weeks, during which anyone from across the company gets the floor to present an idea for a new product, service, or improvement. Often, Big Idea Weeks are focused around a particular theme or challenge and team members get to pitch their ideas to the senior leadership team. If an idea gets the green light, we include it in the business plan it gets funded—then it becomes a focus during the months ahead. Pretty cool, right?

Bandwidth Labs

undefinedBandwidth Labs is a place where employees go to reimagine Bandwidth’s future. Here, folks who’ve brought forth big ideas get to work on projects apart from their usual jobs—for both short-term and longer term periods. Think of it as Bandwidth’s entrepreneurial hub, and we need one with the kind of folks we’ve got on board. Bandwidth Labs is where big ideas come to life.

Bandwidth Reviews

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Bandwidth Co-Founder and CEO David Morken
David Morken
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  • "Great company to work for"

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    I worked at Bandwidth full-time


    Great culture, Employee friendly, Good work life balance


    Tuition benefits can be better

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Bandwidth Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at Bandwidth.


    Turned in an application and got a call from a technical recruiter within a day. After talking to him briefly where he told me about the company, I had a second, much longer conversation with him over the phone. Said he would pitch my info to the hiring manager and that he would get back to me in 24-48 hours. Haven't heard back since (it's been about 2 months).

    Interview Questions

See All 27 Interviews

Bandwidth Awards & Accolades

  • Best Places to Work, Triangle Business Journal, 2014
  • Best Places to Work, Triangle Business Journal, 2014
  • Glassdoor’s Employees’ Choice Award - Top 50 Medium Sized Companies, Glassdoor, 2014
  • Entrepreneur of the Year and Gold Steve Award, Ernst & Young, 2013
  • Annual Disrupter of the Wireless Industry, Entrepreneur Magazine, 2013
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