Working at Banfield Pet Hospital | Glassdoor

Banfield Pet Hospital Overview

Vancouver, WA
10000+ employees
Company - Private
Health Care Services & Hospitals
Unknown / Non-Applicable
In 2007, Banfield joined the Mars family of businesses, and together we work to ensure pets receive the highest level of care so they can live longer, healthier lives. Today, Banfield is more than 900 hospitals strong, with the common goal of providing high‐quality ... Read more

Mission: We understand the special bond between pets and people. The caring and compassionate veterinary teams at Banfield will help ensure your pet stays with your family longer.

Get updates about Banfield Pet Hospital, or share your experience with others.

Company Updates

  • Before we open a new hospital, we give back to the local community. Our 1,000th hospital grand opening was no different. So proud of our team for delivering free veterinary services-- valued at nearly $25k-- to five shelters in the Franklin/Nashville, TN area!

See AllSee All

Banfield Pet Hospital Video

Provided by employer [?]


Banfield Pet Hospital – Why Work For Us?

Founded as a small companion animal practice in Portland, OR, Banfield has been focused on preventive care since its inception in 1955 and has grown to become the largest veterinary care practice in the world. In 2007, Banfield joined the Mars, Inc. family of businesses, and today it is more than 975 hospitals strong in neighborhoods across the United States and Puerto Rico.

When you join Banfiel d, you’re joining a team that is committed to providing the tools, training and support our associates need to excel and reach their goals and potential. More than 3,500 veterinarians at Banfield are committed to giving pets the highest quality of veterinary care and collectively care for more than 2.9 million pets annually. Banfield hospitals offer comprehensive medical services, computerized medical records, preventive care plans for pets and extended operating hours.

Compelled by the desire to make a better world for pets, all associates are called to contribute to our practice through their own expertise, skill and passion. But regardless of our roles, we support one another so that together, we can support our clients with world-class veterinary care. 

We truly believe that we can continue to raise the bar for pet health care. From the front desks and exam rooms to our home office in Portland, Oregon, every Banfield associate contributes to our mission.  

  • Veterinarians: Providing preventive care and numerous veterinary services to pets in neighborhoods throughout the country, our veterinarians are critical to our practice and the communities they serve. This is why we provide them with the resources, equipment, research and continuing education they need to stay at the forefront of high-quality, evidence-based veterinary medicine.

  • Certified Veterinary Technicians: Our certified veterinary technicians play an important hands-on role in each and every one of our hospitals. With responsibilities ranging from vaccinations to surgical assistance to client communication, our skilled technicians are an integral part of hospital services and client experience.

  • Hospital Staff: Often the first face a client sees, our hospital team plays a critical role in managing the efficiency of our day-to-day operations. If you are passionate about preventive pet health care and want to work alongside dedicated industry experts in a fun, team environment while making a difference in the lives of pets and the clients we serve, we welcome you to explore a variety of positions at local hospitals, including:

- Practice Managers

- Veterinary Assistants

- Client Service Coordinators

  • Field Leaders: Offering support at a local level, our Medical Directors, Field Directors and Learning Managers coach and train hospital associates to ensure that the highest standards of quality veterinary care and business practices are being carried out across every neighborhood location.

  • Home Office: From our in-house research and medicine teams to our learning and development department, our headquarters in Portland, Oregon is dedicated to supporting our hospitals and the clients they serve. Whether you are seeking entry-level employment or senior management career opportunities, our home office features fields such as marketing, information technology, recruiting and more. And we all work toward one goal—making a better world for pets.

 Learn more about our career paths and opportunities.

Working at Banfield

Supporting our clients means supporting our associates. We’ve built a structure that includes leadership and support at the hospital level, in the field and at our Corporate headquarters, all with one goal in mind: to help you focus on delivering quality care for all pets and compassionate experiences for all pet owners. 

We offer a collaborative, team-oriented environment and are committed to developing our associates, offering a healthy work/life balance and giving back to the communities where we live, work and play.


Banfield believes in rewarding our associates for their dedication and commitment to bettering the lives of pets and their people. That’s why we offer a competitive compensation package and a full range of benefits that promotes healthy living, financial security and peace of mind.  Benefits include:

  • An excellent total rewards package
  • Educational and development opportunities
  • Free enrollment in a Banfield Optimum Wellness Plan® for up to three pets
  • A team environment where your skills will be respected and utilized

Learn more about the benefits of working with Banfield. 

Our mission of making a better world for pets extends beyond our clients and our hospital walls. We are committed to using our resources to improve the wellness of pets, communities, our fellow associates and the veterinary profession as a whole.

From our disaster relief efforts to our participation in the Mars Volunteer Program, we strive to help all pets get the care they deserve.

Banfield Pet Hospital Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Brian Garish
94 Ratings
  • Featured Review

    Helpful (6)

    "Great company!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Broomfield, CO
    Current Employee - Practice Manager in Broomfield, CO
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (Less than a year)


    Company is very patient focused. A lot of support available within the organization. A lot of room for advancement in different areas. Get to make a difference in our clients and pets lives everyday!


    No major cons. As with any job in healthcare there are going to be some stressful moments but planning ahead and taking advantage of the resources that are available can prevent this.

    Advice to Management

    Any company that is growing quickly will have some challenges, continuing the focus on our patients and staff will enable us to continue to embrace the growth in the banfield family that is happening

See All 1,159 Reviews

Banfield Pet Hospital Photos

Banfield Pet Hospital photo of: Explore our new Banfield Headquarters!
Banfield Pet Hospital photo of: Kittens need care too.
Banfield Pet Hospital photo of: A great team!
Banfield Pet Hospital photo of: Puppy's first check up.
Banfield Pet Hospital photo of: Take a look inside one of our hospitals!
Banfield Pet Hospital photo of: Take a look inside one of our hospitals!
See All PhotosSee All

Banfield Pet Hospital Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Vet Assistant Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Banfield Pet Hospital (San Antonio, TX) in June 2018.


    I applied online and they called soon after to ask me to come in for an in person interview. I lasted about an hour. I got a tour and they asked a few questions about my background and experience with animals. They asked you to give a specific situation when you had made a mistake and what you did, when you went out of your way to do something that wasn't part of your job title, and how you told a customer no to a unreasonable demand. They then asked me to do observation with the vet at the location I would be working at to insure that I really wanted his job. So I haven't officially gotten any offer or any clear details on if I would get the position if I liked it.

    Interview Questions

See All 355 Interviews

Banfield Pet Hospital Awards & Accolades

  • Top 1000 Companies Worldwide for Millennial Women in 2018, Mogul, 2018

Work at Banfield Pet Hospital? Share Your Experiences

Banfield Pet Hospital
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate