Banfield Pet Hospital Careers | Glassdoor

Banfield Pet Hospital Overview

Vancouver, WA
10000+ employees
Company - Private
Health Care Services & Hospitals
Unknown / Non-Applicable
In 2007, Banfield joined the Mars family of businesses, and together we work to ensure pets receive the highest level of care so they can live longer, healthier lives. Today, Banfield is more than 900 hospitals strong, with the common goal of providing high‐quality ... Read more

Mission: We understand the special bond between pets and people. The caring and compassionate veterinary teams at Banfield will help ensure your pet stays with your family longer.

Company Updates

  • Before we open a new hospital, we give back to the local community. Our 1,000th hospital grand opening was no different. So proud of our team for delivering free veterinary services-- valued at nearly $25k-- to five shelters in the Franklin/Nashville, TN area!

    —30+ days ago
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Banfield Pet Hospital Video

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Banfield Pet Hospital – Why Work For Us?

Founded as a small companion animal practice in Portland, OR, Banfield has been focused on preventive care since its inception in 1955 and has grown to become the largest veterinary care practice in the world. In 2007, Banfield joined the Mars, Inc. family of businesses, and today it is more than 975 hospitals strong in neighborhoods across the United States and Puerto Rico.

When you join Banfiel d, you’re joining a team that is committed to providing the tools, training and support our associates need to excel and reach their goals and potential. More than 3,500 veterinarians at Banfield are committed to giving pets the highest quality of veterinary care and collectively care for more than 2.9 million pets annually. Banfield hospitals offer comprehensive medical services, computerized medical records, preventive care plans for pets and extended operating hours.

Compelled by the desire to make a better world for pets, all associates are called to contribute to our practice through their own expertise, skill and passion. But regardless of our roles, we support one another so that together, we can support our clients with world-class veterinary care. 

We truly believe that we can continue to raise the bar for pet health care. From the front desks and exam rooms to our home office in Portland, Oregon, every Banfield associate contributes to our mission.  

  • Veterinarians: Providing preventive care and numerous veterinary services to pets in neighborhoods throughout the country, our veterinarians are critical to our practice and the communities they serve. This is why we provide them with the resources, equipment, research and continuing education they need to stay at the forefront of high-quality, evidence-based veterinary medicine.

  • Certified Veterinary Technicians: Our certified veterinary technicians play an important hands-on role in each and every one of our hospitals. With responsibilities ranging from vaccinations to surgical assistance to client communication, our skilled technicians are an integral part of hospital services and client experience.

  • Hospital Staff: Often the first face a client sees, our hospital team plays a critical role in managing the efficiency of our day-to-day operations. If you are passionate about preventive pet health care and want to work alongside dedicated industry experts in a fun, team environment while making a difference in the lives of pets and the clients we serve, we welcome you to explore a variety of positions at local hospitals, including:

- Practice Managers

- Veterinary Assistants

- Client Service Coordinators

  • Field Leaders: Offering support at a local level, our Medical Directors, Field Directors and Learning Managers coach and train hospital associates to ensure that the highest standards of quality veterinary care and business practices are being carried out across every neighborhood location.

  • Home Office: From our in-house research and medicine teams to our learning and development department, our headquarters in Portland, Oregon is dedicated to supporting our hospitals and the clients they serve. Whether you are seeking entry-level employment or senior management career opportunities, our home office features fields such as marketing, information technology, recruiting and more. And we all work toward one goal—making a better world for pets.

 Learn more about our career paths and opportunities.

Working at Banfield

Supporting our clients means supporting our associates. We’ve built a structure that includes leadership and support at the hospital level, in the field and at our Corporate headquarters, all with one goal in mind: to help you focus on delivering quality care for all pets and compassionate experiences for all pet owners. 

We offer a collaborative, team-oriented environment and are committed to developing our associates, offering a healthy work/life balance and giving back to the communities where we live, work and play.


Banfield believes in rewarding our associates for their dedication and commitment to bettering the lives of pets and their people. That’s why we offer a competitive compensation package and a full range of benefits that promotes healthy living, financial security and peace of mind.  Benefits include:

  • An excellent total rewards package
  • Educational and development opportunities
  • Free enrollment in a Banfield Optimum Wellness Plan® for up to three pets
  • A team environment where your skills will be respected and utilized

Learn more about the benefits of working with Banfield. 

Our mission of making a better world for pets extends beyond our clients and our hospital walls. We are committed to using our resources to improve the wellness of pets, communities, our fellow associates and the veterinary profession as a whole.

From our disaster relief efforts to our participation in the Mars Volunteer Program, we strive to help all pets get the care they deserve.

Banfield Pet Hospital Reviews

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Brian Garish
59 Ratings
  • Featured Review

    Helpful (2)

    "Veterinary Assistant"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant
    Current Employee - Veterinary Assistant
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital part-time (More than a year)


    I have a great team that has open communication. On stressful days we say what we mean and everyone is understanding of being stressed, flustered and overwhelmed and we do our best to help each other out. There is no drama, we communicate our goals, time limits, and everyone, EVERYONE, has a voice in our hospital. I personally believe that my team wants to be there, we appreciate each other and what we do so the environment is always positive, uplifting and a great learning environment. I have great Doctors who are willing to answer questions I may have in why they choose certain treatment options (For learning purposes) The learning opportunities are endless. Lots of personal and professional growth available for those willing to learn.


    Wellness plans are not meant for everyone. Most clients feel "pressured" or don't fully understand what they are signing up for. Also, on the other side of the spectrum, people sign up for the wellness plan and then don't use them.

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Banfield Pet Hospital Photos

Banfield Pet Hospital photo of: Explore our new Banfield Headquarters!
Banfield Pet Hospital photo of: Kittens need care too.
Banfield Pet Hospital photo of: A great team!
Banfield Pet Hospital photo of: Take a look inside one of our hospitals!
Banfield Pet Hospital photo of: Take a look inside one of our hospitals!
Banfield Pet Hospital photo of: Explore our new Banfield Headquarters!
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Banfield Pet Hospital Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Practice Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Banfield Pet Hospital.


    Interview process was thorough, but went quickly. The day after I submitted my resume I was contacted by a recruiter. The next week I spoke with the recruiter who asked basic questions about my skills and experience and a couple behavioral questions. Next step was an interview with the field supervisor two days later. Same format as recruiter interview except with more behavioral interview questions. Third step was a 2 hour clinic visit the following week hosted by the Chief of Staff. Fourth step was an interview with the P&O co-pilot, who asked more behavioral questions that were getting at leadership and management skills. Final step was another clinic visit, but this was because the field supervisor wanted to meet me in person because they weren't able to be there during the first clinic visit. The field supervisor was very friendly and very open and transparent about the challenges facing the particular clinic I would be working in. Two days later I received an offer for the position.

    Interview Questions

    • Tell me about a time when you had to manage conflict between employees and it didn't turn out the way you had expected   Answer Question
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Banfield Pet Hospital Awards & Accolades

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