Mission: We understand the special bond between pets and people. The caring and compassionate veterinary teams at Banfield will help ensure your pet stays with your family longer.
At Banfield, we really do believe we’re better together! That’s why we’re proud to share that since January 2018 through July, the Banfield Foundation has already impacted 1 million pets! With a little less than four months to go this year, we’re looking forward to supporting more pets in need! Visit http://glassdoor.com/slink.htm?key=vQrFS to learn more!
We're committed to our associates, quality, and simply being better together!
Compelled by the desire to make a better world for pets, all associates are called to contribute to our practice through their own expertise, skill and passion. But regardless of our roles, we support one another so that together, we can support our clients with world-class veterinary care.
We truly believe that we can continue to raise the bar for pet health care. From the front desks and exam rooms to our home office in Portland, Oregon, every Banfield associate contributes to our mission.
- Practice Managers
- Veterinary Assistants
- Client Service Coordinators
Learn more about our career paths and opportunities.
Working at Banfield
Supporting our clients means supporting our associates. We’ve built a structure that includes leadership and support at the hospital level, in the field and at our Corporate headquarters, all with one goal in mind: to help you focus on delivering quality care for all pets and compassionate experiences for all pet owners.
We offer a collaborative, team-oriented environment and are committed to developing our associates, offering a healthy work/life balance and giving back to the communities where we live, work and play.
Banfield believes in rewarding our associates for their dedication and commitment to bettering the lives of pets and their people. That’s why we offer a competitive compensation package and a full range of benefits that promotes healthy living, financial security and peace of mind. Benefits include:
Learn more about the benefits of working with Banfield.
Our mission of making a better world for pets extends beyond our clients and our hospital walls. We are committed to using our resources to improve the wellness of pets, communities, our fellow associates and the veterinary profession as a whole.
From our disaster relief efforts to our participation in the Mars Volunteer Program, we strive to help all pets get the care they deserve.
I have been working at Banfield Pet Hospital part-time (More than a year)
Strong community in a small work environment
Strong management support for continuing education (vet school, vet tech) - will even help you pay for a technician degree through Penn Foster
3 OWP's to keep up to 3 of your pets healthy (as well as an additional ~20% [idk exactly] discount on everything that you would otherwise pay for]
MARS DISCOUNTS! I SAVED ~$2000 IN EMERGENCY FEES FOR MY PET AT BLUE PEARL.
Decent pay compared to private practice
Annual Salary Increase (that can somewhat depend on performance)
Transparent Management (both direct and higher up management)
Excellent Vertical Career Growth (for those interested in being more than just a pet nurse)
High stress! (If you don't do well in stressful situations it is NOT for you)
Too many pets in a single day negatively impact the quality of medicine (sometimes my doctors do not remember pets from the SAME day)
High (albeit understandable) pressure to sign pets up on Wellness Plans
Sometimes unreliable coworkers (not unusual for someone to call out)
Especially for full-time workers -- requires a very open schedule
For full time: sometimes depending on the time of the year it can be difficult to hit 30 hours/week
Some hospitals are VERY cliquish (especially if you're female... not a big issue for males)
Some management (shift leads/practice managers) are very political and/or demeaning depending on the hospital you work at [though this is true for almost every field of work]
Advice to Management
Continue with the quality of daily life updates (such as allowing associates to choose their scrub color/brand)
Some practice managers at various practices have NO business being practice managers... Not my personal experience (for which I am grateful...)
I applied online. The process took 5+ months. I interviewed at Banfield Pet Hospital in May 2018.
The process was simple. I put my application in. I got a call back about a week later and had a short phone interview. We set up an in person interview about 3 days from the phone interview date. The interview was fairly simple. Many situational and behavioral questions. Super easy if you have previous customer service experience. The interview was laid back. No awkwardness. After the interview I was introduced to some of the employees and did a brief observation. I was called about 2 days later to set up another observation. About a week later I was offered the position. My advice for those of you looking for answers here, go in cheerful and positive. Ask questions to show your interest. Don't be afraid to interact.