At Bank of America Merchant Services, we help businesses of all sizes thrive by delivering innovative, virtually seamless payment solutions and powerful problem-solving expertise. Our clients are at the center of everything we do, and our associates are committed to their success.
Here are the things that matter most to the associates who work here:
Bank of America Merchant Services is committed to attracting top, diverse talent and creating a work environment that accepts, values and encourages diversity and inclusion.
We endeavor to treat each other with dignity and respect at all times. We disapprove of any negative or disparaging behavior that is based on stereotypes race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. We do so not only because these categories are often protected by laws, but because we believe diversity creates a richer company culture and provides us all with opportunities to learn.
Bank of America Merchant Services recognizes and honors the unique leadership abilities, experiences, talents and perspectives military men and women bring to our organization. We take great pride in employing veterans, members of the National Guard of the United States and the Reserve, as well as military family members.
This commitment starts with Tim Tynan, our chief executive officer. He said: “Bank of America Merchant Services has a strong commitment to the men and women who serve – or have served – in the armed forces. The company continues to focus on recruiting, developing, and retaining veterans and National Guard and Reserve personnel because of their unique skill sets and strong leadership abilities.”
We employ a veterans program director who works to recruit and hire those who have and still serve their country. Military Guardsmen, Reservists, veterans and military spouses have access to a variety of resources that position them for success, including an affinity group and a paid time-off military leave policy.
“When looking for a company to work for after humbly serving this great nation in the U.S. Army, I had a few things that I wanted an employer to have,” said one associate vice president and business consultant, also a U.S. Army veteran. “First and foremost I wanted a company that would acknowledge veterans and always support them. I wanted a company that would look to them for leadership, discipline, dedication, and to utilize all the skills that the military taught me so that I could apply those skills to empower myself and those around me.”
I have been working at Bank of America Merchant Services full-time (More than 8 years)
Work/life balance and access to resources.
Comp plan and tracking commission. Comp plan is not aggressive enough.
Advice to Management
Have a Business Consultant help design the comp plan.
I applied online. The process took 1 day. I interviewed at Bank of America Merchant Services (Richmond, VA).
applied online, took assessment of online, had a phone interview and 2 face to face interviews. was emailed after the 3rd interview that I got the job. started within 2 weeks of the offer.
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