Working at Bank of America Merchant Services | Glassdoor

Bank of America Merchant Services Overview

Charlotte, NC
1001 to 5000 employees
2009
Company - Private
Financial Transaction Processing
Unknown / Non-Applicable
Competitors

Worldpay, Elavon

Bank of America Merchant Services helps businesses of all sizes accept payments anywhere and anytime, grow through eCommerce, and help protect against fraud and security threats.

We process 16.6 billion transactions at more than 705,000 merchant locations ... Read more

Bank of America Merchant Services Reviews

  • "Great company to work for"

    StarStarStarStarStar
    Former Employee - Corporate Trainer in Coral Springs, FL
    Former Employee - Corporate Trainer in Coral Springs, FL

    I worked at Bank of America Merchant Services full-time

    Pros

    Great company, great leadership and benefits. Culture is awesome and they allow you to be creative and take risks.

    Cons

    The company is dissolving so that's disappointing.

See All 321 Reviews

Bank of America Merchant Services Photos

Bank of America Merchant Services photo of: Bright, airy space for impromptu meetings, lunch or site wide events.
Bank of America Merchant Services photo of: Love the Weekend
Bank of America Merchant Services photo of: offices/cubicles
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Bank of America Merchant Services Interviews

Experience

Experience
48%
30%
22%

Getting an Interview

Getting an Interview
68%
16%
8%
4
2
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Compensation Analyst Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Bank of America Merchant Services (Charlotte, NC) in July 2018.

    Interview

    After applying for the position I was contacted by a recruiter for the initial phone screening. My information was forwarded to the hiring manager, who I spoke with over the phone a couple of weeks later. We had a good conversation. He described the position in more detail, and was very interested in my background. A couple of weeks later I was invited to a second phone interview with his manager. We had a conversation similar to the first interview, and I learned more about the organization and department goals, specifically, where this role fits into the picture. A few more weeks passed and I was invited for a third round in-person interview at the Charlotte office. The office is modern and very impressive. I was offered a beverage while I waited since I arrived pretty early. The third interview felt more like a conversation than an interview, and I left feeling like this would be a great place to work. The people were friendly and seemed to be self motivated and highly engaged. The recruiter working with me was very helpful throughout the process. I received confirmation emails and detailed instructions at every stage to ensure that I was well prepared to make the best impression.

    Interview Questions

    • Can you give me an example of an ad hoc report you might have to pull in your current role? What types of systems do you use, and how do you work with the data?   Answer Question
    • Do you have any experience with incentive design? What was the objective and what did the process entail?   Answer Question
See All 56 Interviews

Bank of America Merchant Services Awards & Accolades

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