Working at Bank of the West | Glassdoor

Bank of the West Overview

San Francisco, CA
10000+ employees
BNP Paribas
Subsidiary or Business Segment
$2 to $5 billion (USD) per year
Bank of the West is a regional financial services company headquartered in San Francisco with $83.8 billion in assets as of March 31, 2017. With community bank roots dating back more than 140 years, Bank of the West has more than 10,000 team members in its network of retail ... Read more

Bank of the West – Why Work For Us?


Our history shows that great things can happen when you keep your focus local.

In 1874, Bank of the West opened its doors on the California frontier as Farmers National Gold Bank. One of just 10 banks nationwide authorized to issue paper currency backed by gold reserves, the San Jose bank helped people build homes, finance farms, and grow their businesses.

Over the years, we grew bigger and reached beyond our hometown roots. Customers entrusted us with their money, we continued to provide great service, protect deposits and lend prudently to the growing communities we served. In 1880, Farmers National Gold Bank became First National Bank of San Jose.

Careful management and sound banking practices allowed the bank to contribute to the Bay Area's growth through the 1906 earthquake, the Great Depression, and two World Wars. Following World War II, the bank grew rapidly and by 1979 had 35 San Francisco Bay Area locations and $350 million in assets.

In 1979, we changed our name to Bank of the West. The change reflected our desire to grow and provide our style of relationship banking beyond the Bay Area. Today, we have branch and commercial banking offices across the West Coast, the Southwest, the Midwest, and the Rocky Mountain states.

Since 1980, we have been affiliated with BNP Paribas, a leading bank in Europe with an international reach. In 2001, our holding company BancWest Corporation became a wholly-owned subsidiary of BNP Paribas.

Bank of the West has continued to grow in recent years, thanks to a combination of organic growth and strategic acquisitions, including United California Bank, the largest Los Angeles-based bank, in 2002, Union Safe Deposit Bank in California's Central Valley and Community First Bank in Fargo, ND, both in 2004, and Commercial Federal Bank, of Omaha, in 2005.

Today, Bank of the West operates retail, wealth, commercial and business banking offices in 23 states. It is one of the nation's largest banks, yet it preserves its local feel and its award-winning style of relationship banking that ensures superior customer service.

Small bank service. Big bank services.

Bank of the West was built on prudent management that protects the interests of clients and the bank, a passion for customer service, support for our communities, and a commitment to our team members.

Strength and stability are the foundation of Bank of the West. Throughout our 135-year history, we have remained financially strong and maintained a prudent approach to lending and underwriting. The bank believes in safeguarding our clients' deposits and lending reasonable amounts on reasonable terms to customers who have the ability to repay.

Our passion for customer service is appreciated by our loyal customers and sets us apart from our banking peers. Friendly and knowledgeable team members, reliable transaction processing and simple, straightforward products and services are hallmarks of our style of award-winning relationship banking.

Bank of the West is committed to assisting communities not only by providing financial services that help businesses and individuals prosper, but also contributions in the form of volunteerism, charitable giving and sponsorships. The Bank grants millions of dollars in charitable donations each year and is a supporter of the arts, college athletics and professional sports.

Our team of more than 9,000 employees is vital to the success of our Bank. We have created a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity - an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers.

Through our Diversity and Inclusion Program, we celebrate and encourage the rich variety of voices and views that comprise Bank of the West and contribute to our collective strength.

Bank of the West Resource Groups promote diversity and inclusion by recognizing, embracing, and leveraging the diverse backgrounds, experiences and viewpoints of our team members.

The Resource Groups collectively contribute to our business practices and through their efforts positively impact the communities we serve. These groups are sponsored by our senior leaders and open to all team members.

Our Culture

At Bank of the West, our team members have a responsibility to promote diversity and inclusion at every level within our organization. All team members complete diversity and inclusion training to enhance their knowledge as part of our goals. It’s our diverse and inclusive culture that attracts, engages and retains the best talent.

Our Hiring Process

We care about your career and candidate experience. The process consists of applying for a position, then if selected as a potential candidate, completing phone and/or in-person interviews, and if selected, considering an offer. Candidates who are not selected are encouraged to keep their profile up to date and apply for future opportunities.

Equal Employment Opportunity

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West is committed to providing reasonable accommodations to qualified job seekers with disabilities. If you require such an accommodation to apply for one of our positions, please contact us by calling 1-888-822-5111. This line is dedicated exclusively to assist job seekers with a disability; only calls or messages left for this purpose will receive a response.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Review federal laws protecting equal rights for applicants and employees (EEO is the law).


We offer a competitive benefits package that helps our team members to achieve their personal and financial goals, which includes:

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Short- and Long-term Disability
  • Supplemental Health and Wellness Programs
  • Tuition reimbursement
  • Pre-Tax Flexible Spending Accounts
  • 401(k) with 6% employer matching
  • Incentive and bonus programs for select positions
  • Generous paid time off and company holidays, including:
  • 11 paid holidays
  • Up to 4 weeks paid vacation (depending upon years of service and level)
  • Additional paid time off for illnesses
  • Banking Products with discounted rates for team members

Bank of the West Reviews

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Bank of the West President & CEO Nandita Bakhshi
Nandita Bakhshi
33 Ratings
  • Helpful (6)

    "Administrative Assistant II"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant II in San Francisco, CA
    Current Employee - Administrative Assistant II in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than a year)


    There are some of the best and brightest people working there, and a truly diverse and international group of team members.


    Ever since McKinsey arrived, the Bank has been going through major restructuring and downsizing. After routine layoffs, the remaining staff are expected to take on extra work, and a typical employee is doing the work of three people.

    Advice to Management

    The new HR (money-saving) policy that only 30-40% of any group is able to receive a rating of 4-5 on their annual performance reviews, which is higher than a Satisfactory rating of 3, is terrible for morale. Therefor, 60-70% of any team are ineligible to receive a salary increase during annual reviews. That is a real disincentive!

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Bank of the West Photos

Bank of the West photo of: 180 Montgomery St Branch
Bank of the West photo of: 180 Montgomery St Branch
Bank of the West photo of: The San Ramon office
Bank of the West photo of: Bank of the West Branch
Bank of the West photo of: typical branch
Bank of the West photo of: Half of the hallway. Same length down other way.
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Bank of the West Interviews



Getting an Interview

Getting an Interview





    Cash Management Sales Consultant Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Bank of the West (Los Angeles, CA).


    The hiring manager asked two questions, why I chose their bank and what I have experience in the previous position. Then she explained about the details of this position. Lastly checked if I have any questions.

    Interview Questions

    • Why I chose Bank of the West.   1 Answer
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Bank of the West Awards & Accolades

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