Mission: Since we started, our principles have remained the same: to provide quality environments that nurture our residents and their families, and which also provide rewarding and inspiring workplaces for our staff.
Barchester’s approach &ndash ...
I worked at Barchester Healthcare full-time (More than 5 years)
I struggle to find anything positive to say anymore. Barchester used to employ superb people but they have all had enough and are leaving in droves. They used to have a brilliant reputation, the management structure was flat, everyone felt that they were part of something special. Not any more. It's all about profit now. Nothing else seems to matter to the current CEO.
Barchester used to make the 25 Best Big Companies list every year. But they won't get it again. Staff no longer feel valued. Promises are made to new staff but it's all a con. Attrition rates are shocking. The Business School no longer exists and staff development is a joke as the company has slashed its L&D budget yet Barchester continues to claim that their career training is the best in the business. The current board and senior managers have established a hierarchical dictatorship akin to a 1980's corporation which seeks to treat its middle managers like mushrooms.
Advice to Management
Barchester deserves a CEO who's in it for the long haul and cares about the company. Get rid of the so called 'transformation team' and appoint senior managers who care about barchester and its staff. Head Office is full of newly appointed directors with CV's that demonstrate serious job hopping; Barchester is just another notch on their LinkedIn profiles.
I applied through a staffing agency. I interviewed at Barchester Healthcare (Chellaston, England (UK)) in June 2017.
Interview was informal and more of a chat. They made me very comfortable and were really keen to hear about my previous experience. Most of the questions were related to how I would use my management experience to tackle issues in the care home.