Working at Baystate Health | Glassdoor

Baystate Health Overview

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Springfield, MA
1001 to 5000 employees
1883
Subsidiary or Business Segment
Health Care Services & Hospitals
$100 to $500 million (USD) per year
UMass Memorial Health Care, St Francis Hospital

Working at Baystate Health

Baystate Health, is one of New England’s largest and leading health systems headquartered in Springfield, MA. We are more than 11,500 professionals touching well over a million lives across western Massachusetts. We are also home to five hospitals, including the ... Read more

Mission: To improve the health of the people in our communities every day with quality and compassion.

Baystate Health Reviews

3.0
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Baystate Health CEO Dr. Mark Keroack
Dr. Mark Keroack
49 Ratings
  • Helpful (1)

    "Great place to work"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Representative in Springfield, MA
    Current Employee - Patient Service Representative in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baystate Health full-time (More than 10 years)

    Pros

    Great teamwork and full support from management. Being empowered to help improve work flow helps us to be more engaged in what we do.

    Cons

    I wish advancement was more attainable. It would also be nice to have feedback when you are not offered a position.

    Advice to Management

    Value your team. Words can be great but showing your employees how important they are to you means so much more. Buy them coffee once in a while or organize a luncheon.

See All 189 Reviews

Baystate Health Photos

Baystate Health photo of: Baystate Health
Baystate Health photo of: Baystate Franklin Medical Center
Baystate Health photo of: Baystate Mary Lane Hospital
Baystate Health photo of: Greenfield Family Medicine, Baystate Health
Baystate Health photo of: Baystate Wing Hospital
Baystate Health photo of: Baystate Noble Hospital
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Baystate Health Interviews

Experience

Experience
56%
28%
16%

Getting an Interview

Getting an Interview
53%
18%
14%
5
5
5

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Patrol Officer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 days. I interviewed at Baystate Health.

    Interview

    Meet with the Interim Manager, who was very personable. Talked about the job, and took a tour of the facility. Had to go to employee health, and do the standard health screen.

    Interview Questions

    • Why are you interested in this position at Baystate Healthcare?   Answer Question
See All 25 Interviews

Baystate Health Awards & Accolades

  • Best Hospitals for Common Care, US News & World Report, 2015
  • Top 100 Hospital, Major Teaching Hospital in the U.S., Truven Health Analytics, 2014
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