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Baystate Health

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Baystate Health

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Baystate Health Overview

Baystate Health, is one of New England’s largest and leading health systems headquartered in Springfield, MA. We are more than 11,500 professionals touching well over a million lives across western Massachusetts. We are also home to five hospitals, including the region’s only ...
Mission: To improve the health of the people in our communities every day with quality and compassion.

Company updates

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Baystate Health's team of physical therapists is growing! We have full time/part time/per diem openings in home care, outpatient and inpatient settings. to view current openings, visit and search for physical therapist!
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It's Healthcare HR Week, celebrating the Human Resources Division at Baystate Health, demonstrating integrity, compassion and a pursuit of excellence to deliver a higher state of caring to our employees and patients! Thank you for all that you do!
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Baystate Health Reviews

Baystate Health468
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Baystate Health CEO Dr. Mark Keroack
Dr. Mark Keroack
160 Ratings
    Registered Nurse
    Current Employee
    Springfield, MA
    CEO Approval
    Business Outlook


    Lots of resources, opportunities, and support


    Large and chaotic hospital with financial problems being felt at the unit level

    See All 517 Reviews

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    Baystate Health Interviews

    Getting an Interview
    Applied online58%
    In Person18%
    Employee Referral16%

    1. Patient Care Technician Interview

      Anonymous Employee in Greenfield, MA
      No Offer
      Positive Experience
      Average Interview

      I applied online. The process took 3 weeks. I interviewed at Baystate Health (Greenfield, MA) in Sep 2023


      A brief 20-minute conversation with the head of the ICU and Med Surg division director. The interview reviewed personal work experiences, shift times, and the requirements regarding PCT work within a hospital environment. The interview setting was highly comfortable and the reviewer's manner in which they spoke was both discreet and respectful. Instead of a short back-and-forth conversation, the interviewer focused on having a meaningful conversation that helped me personally express my feelings, concerns, and personal goals regarding employment at the establishment. I would say the interview was low-stress and highly informative with clear meaning behind every question asked.

      How did you gain interest in the medical field and the company itself?

      Answer Question

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    Baystate Health Awards & Accolades

    • Best Hospitals for Common CareUS News & World Report2015

    Popular Careers with Baystate Health Job Seekers


    Baystate Health FAQ

    (46 Questions)

    All answers shown come directly from Baystate Health Reviews and are not edited or altered.

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    What are perks and other benefits like at Baystate Health?

    ...Great people, great team, encouragement from management, flexible scheduling, good benefits...

    February 8, 2022

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    People Also Ask about Baystate Health

    Employees rate Baystate Health 3.4 out of 5 stars based on 468 anonymous reviews on Glassdoor.

    To get a job at Baystate Health, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Baystate Health and prepare for tough questions.

    Overall, 71% of employees would recommend working at Baystate Health to a friend. This is based on 468 anonymously submitted reviews on Glassdoor.

    69% of job seekers rate their interview experience at Baystate Health as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Baystate Health.

    49% of employees think that Baystate Health has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Baystate Health Locations

    • Chicopee, MA
    • Greenfield, MA
    • Holyoke, MA
    • Montague, MA
    • Palmer, MA
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