I worked at Belk part-time (More than 3 years)
Higher pay than comparable stores.
Incentives to earn money and rewards by meeting credit application goals.
Overhauled system for raises, which made it more difficult to increase pay.
Too much pressure to meet credit application goals.
Sales Associates are encouraged to pay attention to customers and make sales/credit goals, but are asked to perform other tasks that make doing so impossible. During my 3 years at Belk, the duties of merchandisers, straighteners, and the pricing team were added to Sales Associate duties.
The customer is often favored over the employee. Associates are give rules that are almost always broken if a customer asks to speak to a manager. Often, customers would be rewarded with gift cards after being rude to employees who were only following store policies.
Advice to Management
Put more value on the employee than pacifying every customer with a complaint. Don't expect Sales Associates to do the jobs of three people and then demand to know why they aren't paying attention to customers.
Put in an application on a Monday, got called for and Interview Tuesday, HAD the interview Wednesday, and started training Friday. It takes 24 hours to put you in the system.
We enjoyed participating in the NRF Foundation Student Program this weekend! From the mentoring session to the career fair we appreciated meeting with the students who attended Retail's BIG Show. We look forward to the rest of the events at #NRF17! #RetailsFuture
Calling all Retail Management Students! We are currently accepting applications for our 2017 Intern to Leadership Program: http://glassdoor.com/slink.htm?key=vQXar