Working at Belk | Glassdoor

Belk Overview

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www.belk.com
Charlotte, NC
1001 to 5000 employees
1888
Company - Private
Retail
$2 to $5 billion (USD) per year
Macy's, Dillard's, J. C. Penney
Belk, Inc., a private department store company based in Charlotte, N.C., is the home of Modern. Southern. Style. with 293 Belk stores located in 16 Southern states and a growing digital presence. Belk is a portfolio company of Sycamore Partners, a private equity firm based in ... Read more

Belk Reviews

3.0
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Approve of CEO
Belk CEO Lisa Harper
Lisa Harper
43 Ratings
  • "A Good Company That Made Bad Changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Christiansburg, VA
    Former Employee - Sales Associate in Christiansburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Belk part-time (More than 3 years)

    Pros

    Higher pay than comparable stores.
    Incentives to earn money and rewards by meeting credit application goals.

    Cons

    Overhauled system for raises, which made it more difficult to increase pay.
    Too much pressure to meet credit application goals.
    Sales Associates are encouraged to pay attention to customers and make sales/credit goals, but are asked to perform other tasks that make doing so impossible. During my 3 years at Belk, the duties of merchandisers, straighteners, and the pricing team were added to Sales Associate duties.
    The customer is often favored over the employee. Associates are give rules that are almost always broken if a customer asks to speak to a manager. Often, customers would be rewarded with gift cards after being rude to employees who were only following store policies.

    Advice to Management

    Put more value on the employee than pacifying every customer with a complaint. Don't expect Sales Associates to do the jobs of three people and then demand to know why they aren't paying attention to customers.

See All 1,222 Reviews

Belk Interviews

Interview Experience

Interview Experience
71%
15%
12%

Getting an Interview

Getting an Interview
58%
16%
10%
4
4
4
1

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Put in an application on a Monday, got called for and Interview Tuesday, HAD the interview Wednesday, and started training Friday. It takes 24 hours to put you in the system.

    Interview Questions

See All 279 Interviews

Company Updates

  • We enjoyed participating in the NRF Foundation Student Program this weekend! From the mentoring session to the career fair we appreciated meeting with the students who attended Retail's BIG Show. We look forward to the rest of the events at #NRF17! #RetailsFuture

  • Calling all Retail Management Students! We are currently accepting applications for our 2017 Intern to Leadership Program: http://glassdoor.com/slink.htm?key=vQXar

    2017 Intern to Leadership Program - Retail Store Management

    Plan and collaborate on events and merchandising decisions in assigned areasAssist in executing the store's side of our Omni channel strategy and other Belk initiativesOne-on-one mentoring with a...

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Belk Awards & Accolades

  • Fortune 500, Fortune, 2015
  • America's Largest Private Companies, Forbes, 2009
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