Working at Benco Dental | Glassdoor

Benco Dental Overview

Pittston, PA
1001 to 5000 employees
1930
Company - Private
Wholesale
$500 million to $1 billion (USD) per year
Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in 45 states. It’s our mission to ... Read more

Mission: Our decision to remain a privately-held company has thrown the door open for us to think differently. And for us, different is better. We consider each associate an extended member of the Cohen family and work meticulously to create a family-friendly environment where everyone ... Read more

Company Updates

  • Benco receives a gold award as one of the Best Workplaces in Northeast Pennsylvania.
    http://glassdoor.com/slink.htm?key=vMU19

  • WNEP-16 Reporter Elizabeth Worthington and Videographer Mike Cholko paid a surprise visit to Regulatory Compliance Specialist Ashley Yando DeFlice and Tax Manager Amy Yando at the Benco Dental home office in Pennsylvania. Their purpose: to learn more about an outpouring of holiday kindness the sisters experienced in their community.
    On Thursday, December 12, the news station reported the story.
    http://glassdoor.com/slink.htm?key=vMUpo

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Benco Dental – Why Work With Us?


Benco Dental is not just a company – here you’re a member of the family.

At Benco Dental, our decision to remain a privately-held company unconstrained by Wall Street pressures has thrown the door wide open for us to think differently. And for us, different is better. We call it “The Benco Difference.”  We consider each associate an extended member of the Cohen family and work meticulously to create a family-friendly environment where everyone is treated with respect. In return, we insist that all of our associates work as a team to make Benco Dental’s mission and vision a reality.

At the head of our family is our Chief Customer Advocate, Larry Cohen. Whenever you have a question, comment or concern – you can always contact the man on top.

We value challenging work, creativity, diversity, continuous improvement, learning, accountability and fun! We believe that our culture drives our success – and that having people with a wide variety of backgrounds and experiences doesn’t happen by accident.

Making a difference, smile after smile.

The mission of the Benco Family Foundation is simple. We are dedicated to improving the dental health and quality of life in our local communities and around the world.

The Benco Family Foundation annually supports over 100 charities and donates 150,000 toothbrushes to children and families.

If your organization or project exhibits leadership, effectiveness and has a long-term impact upon the lives of the people in our communities – please review the Benco Family Foundation grant application below.

Culture & Philosophy

We owe our success to our employees, the backbone in ensuring customer satisfaction on a day-to-day basis. We strive to find top performers in their fields to continue to provide the utmost service and experience to our customers.

At Benco, we believe that in order to stand out and provide a better customer experience, you must grow different. We are always looking for ways to improve and even have a dedicated department to improving company processes. The Benco Continuous Improvement (BCI) team is focused on making the experiences of both employees and customers simple, effective and satisfying.

In addition to improving our procedures and customer experiences, we actively look for ways to improve the communities in which Benco does business in every day. You can find our associates participating in charitable walks, volunteering in classrooms and helping to build homes. We also donate 5% of our profits to charity.

Culture and Philosophy

Benco Dental employs more than 1,300 dedicated, enthusiastic, caring individuals, helping both the customers we serve and the communities we touch. It starts with our new CenterPoint facility, which qualifies for LEED Silver Certification, a federal program recognizing environmentally conscious companies. The goal for the new facility is to reduce trash waste by 50% and physical server usage by 35%. Benco Dental has also instituted new, fuel-efficient service vans with high-tech GPS routing systems and implemented strict recycling programs for everything from paper, plastic and glass to aluminum, eyeglasses, batteries and cell phones.

Benco Continuous Improvement (BCI) is a division of Benco Dental solely devoted to improving the company’s processes. Through training seminars, kaizen (Japanese for improvement) events, talent management initiatives and many other programs, BCI works to make Benco Dental a little better each day—for both associates and customers. In 2010, BCI implemented almost 500 employee-submitted ideas in addition to completing 35 kaizen events.

Benco Gives Back: The Community Boosters are a group of Associate Volunteers, who focus on community involvement. Our volunteer hours are continuously improving, as we continue to exceed our goal year after year! We support many nationally recognized charities—big and small. We take every associate suggestion into consideration and participate where we are most needed! ALL associates are welcome & encouraged to participate in Community Booster activities. Some of the charitable efforts that we take part in are listed below.  

Charitable Efforts

• Annual donation of 5% of profits to charity

• Benco Dental Associate Emergency Fund

• Charitable Walks

• Dental Lifeline Network & DentaCheques

• Dental Trade Alliance

• Global Smile Foundation

• Head Start

• Keep a Breast Foundation

• Missions of Mercy

• SPCA

• United Way

Being environmentally-friendly is something we take to heart.

At Benco Dental, green means continuously discovering and implementing methods to reduce our facilities’ environmental impact.

Our CenterPoint East headquarters is LEED (Leadership in Energy and Environmental Design) Silver certified, meeting some of the highest standards set forth by the United States Green Building Council. Many of our nationwide distribution and office facilities employ energy-efficient lighting and low-water usage fixtures. Our 300+ service technicians are guided by a scheduling software that promotes efficiency.

Our office designers are LEED certified and can work with you to build a low-impact practice that you can feel good about. Together we’re creating a brighter, greener future.

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and 1,500 associates in all 50 states. It’s our mission to deliver success smile after smile.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians.

BENEFITS @ BENCO

When you join the Benco Family, you commit to giving your best effort every day. We expect you to be consistently effective at your job, to be highly focused on quality in everything you do, and to bring your best to every opportunity and project that comes your way. We expect a lot, but we reward you in return with a comprehensive rewards package that recognizes the value you bring to the Benco Family.

Your rewards package is more than just benefits. Much more. It includes a wealth of significant benefits, programs and policies to help you achieve success in all aspects of your life. Our benefits include traditional health and welfare programs, as well as programs focused on delivering financial, legal, and family security; career growth and development; and the flexibility you need to meet your personal and professional goals.

We continually assess and revise our benefits to remain competitive with those offered by other high-performing companies. Our rewards package is one of the many reasons we repeatedly win awards for being a great place to work. We are proud to have been named one of Pennsylvania’s ‘Best Places to Work’ for 12 of the past 14 years and one of the 2016 Best Workplaces in Health Care, according to the global research and consulting firm Great Place to Work® and Fortune Magazine.

 

Benco Dental Reviews

  • Featured Review

    "Phenomenal Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable Specialist in Pittston, PA
    Current Employee - Accounts Payable Specialist in Pittston, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benco Dental full-time (More than a year)

    Pros

    Great team environment across the Finance department. Associates here work extremely well with each other. Managers genuinely care about your professional growth and work to get you experience doing whatever it is you are interested in pursuing. You feel like you are building a career and not just working another job.

    Cons

    The health benefits could be better, but I've seen much worse offered.

    Advice to Management

    Continue to grow and develop associates who you know are doing well at their current positions. The best way to build a strong company is from within.

See All 114 Reviews

Benco Dental Photos

Benco Dental photo of: Don't forget to brush! Benco associates receive a scoop of sweetness as a thank you for #drivingdentistryforward every day. An ice cream truck from Manning Farm Dairy visits.
Benco Dental photo of: Benco CMO Terry Barrett with associates Pat Stella and Rachel Pugh during the 2019 GNYDM
Benco Dental photo of: CenterPoint Genius Regina Barga gets it done!
Benco Dental photo of: Total Awards Team inspires fun with a movie-themed Associate Benefits Fair
Benco Dental photo of: Members of the Centerpoint Design team @BencoDental home office used their creativity to build this dental-themed scarecrow for a competition hosted by the @PittstonMemorialLibrary.
Benco Dental photo of: Associate Halloween Costume Contest, One of the Winning Team Costumes
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Benco Dental Interviews

Experience

Experience
10%
20%
70%

Getting an Interview

Getting an Interview
88%
12%

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Intern Interview

    Anonymous Interview Candidate in Pittston, PA
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Benco Dental (Pittston, PA) in April 2013.

    Interview

    The first round was a phone interview with typical resume and behavioral questions. The second round was an in office interview with 2 people with more resume and behavioral questions.

    Interview Questions

    • How did you learn about Benco Dental and why do you want to work here?   Answer Question
See All 11 Interviews

Benco Dental Awards & Accolades

  • Best Companies to Work For in Healthcare, Fortune, 2016
  • SAGE Award - People's Choice, Scranton Chamber of Commerce, 2015
  • Best Places to Work in PA - Large Companies, Best Places to Work in PA, 2014
  • Best Places to Work in PA - Large Companies, Best Places to Work in PA, 2013
  • Best Places to Work in PA - Large Companies, Best Places to Work in PA, 2012
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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