Working at Benefitfocus | Glassdoor

Benefitfocus Overview

Daniel Island, SC
1001 to 5000 employees
Company - Public (BNFT)
Computer Hardware & Software
$100 to $500 million (USD) per year
Benefitfocus is driven by a passion for people—within our company, community, country, and throughout the world. Our culture is motivated by this passion and our core values:

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Mission: Benefitfocus designs and develops innovative technology that enables employers and insurance carriers to empower consumers to protect their individual and family’s physical and financial well-being. We do this by integrating the world’s benefits data into one ... Read more

Glassdoor Awards

Best Places to Work: 2014 (#43)

Company Updates

  • Benefitfocus welcomes new companies to BENEFITFOCUS® Marketplace.

    Leading Employers Select Benefitfocus to Streamline Open Enrollment

    Herbalife, Embassy Management, BCforward and OneBeacon shift to cloud-based benefits management platform to help employees make better decisions

  • We are excited to work alongside local students and professors at College of Charleston

    CofC opens new computer science center

    The Department of Computer Science at the College of Charleston has opened a new facility for computer science students at the college's Harbor Walk campus in the Aquarium Wharf area. The Computer Science Innovation Center includes a rapid prototyping space, where students can gather to create and invent projects; a virtual reality room; a conference room; and a large collaboration space.

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Benefitfocus – Why Work For Us?


Benefitfocus is a technology company headquartered in Charleston, SC. We also have a US office location in Greenville, SC; and associates throughout the country. 

We have a Software as a Service (SaaS) model and we keep 'Customers at the Heart' of all that we do. The focus on software and services is obvious when you visit our headquarters at our campus on Daniel Island, SC. We have a Design + Engineering building where hundreds of world-class engineers design and deliver quality software releases throughout the year. We have a Customer Success Center that is home to about 750 customer support associates, so our customers have all their support teams in one place.

We believe the key to great products and services is collaborating with each other and with our customers. We have a fantastic corporate culture championed by our Founder and CEO, Shawn Jenkins, who truly believes that 'you are the culture' and he embraces our associates ideas and passions as he sets the vision for our company.

Benefitfocus (NASDAQ: BNFT) provides a leading cloud-based benefits management platform that simplifies how organizations and individuals shop for, enroll in, manage and exchange benefits. Every day leading employers, insurance companies and millions of consumers rely on our platform to manage, scale and exchange benefits data seamlessly.

All Your Benefits. One Place.®


Get Excited About Going to Work

By now you've had a chance to take a look at our website, read about some of our products and learn a bit about our culture. Are you ready for a career where:

  • Your hard work, individuality, and passion for technology is appreciated
  • You’ll work with the best and brightest in the industry
  • You’ll have a team that supports you and celebrates you
  • Your company will support your passions


Where Do We Begin?

Do you dream of working for a world-class technology company? Are you looking to be part of a dynamic team that creates products that impact the lives of millions? 

If you’re ready to explore the exciting opportunities of a Benefitfocus career, this is the perfect place to begin. We’ve gathered some information to help you prepare your resume, excel during a Benefitfocus interview and learn the keys to success that help our associates thrive. Let’s get started!

If you believe in the power of people and a culture that lets YOU be YOU, then you’ve found a home here at Benefitfocus. Do you mind ringing a cowbell to celebrate your colleague’s achievement? Would it be awesome to bring your pooch to work? Are you thrilled by the opportunity to change people’s lives? We are too and can’t wait for you to get started. Heck… even our name is calling you:

Bene=good, fit, fo(r), u, and us. Ok, we may have crossed a line there, but that’s what we do at Benefitfocus. We inspire each other to break through barriers, challenge convention and dream big… really big! We’re not just building software. We’re building better lives within our company and throughout the world. Won’t you join us?


Enabling benefits for life

As a Benefitfocus associate, we provide opportunities for you to live the vision and mission. Here are a few of our programs that embrace our CEO, Shawn Jenkins’ vision:

Benefitfocus Fund

We’ve set aside a big chunk of change for you to donate to a cause of your choice, including health and wellness, basic human needs, education, environmental stewardship and the arts.

The Pulse

A peer-to-peer recognition program, The Pulse makes work meaningful for you and your associates by recognizing and, of course, celebrating each other’s accomplishments. No judgment here; any accomplishment—big or small—is worthy of recognition.

Accelerator Fund

Some of the most innovative ideas come from associates when given the freedom to think beyond their daily responsibilities. The Accelerator Fund generously rewards and funds ideas that enhance the BENEFITFOCUS® Platform.

And there’s more!

Benefitfocus supports associates in donating their time and talent to the local community including: MUSC Children's Hospital, Junior Achievement, Special Olympics, Blood Water Mission, Girl Scouts of America, Meals-on-Wheels, Reading Partners and many more!

Join us and add your favorite cause here too!


Together we’re improving lives by managing the world’s benefits data.


The company was founded upon and is driven by four simple, yet powerful values:

  1. Provide anticipatory service
  2. Respect the individual
  3. Celebrate!
  4. Together

Below is a list of some of the benefits and perks we offer.

  • Medical, dental, and vision coverage
  • Maternity and paternity leave
  • Wellness programs
  • Short and long-term disability coverage and life insurance
  • 401(k)
  • Adoption assistance
  • Paid vacation and sick time
  • Career development opportunities


  • Free freshly brewed Starbucks coffee and a selection of teas in all our kitchenettes
  • Free soft drinks
  • Fresh fruit in every break room
  • Online lunch catering service 
  • On-site food vendors 
  • Daily food trucks
  • Casual attire (jeans)
  • Bicycles, skateboards and walking trails at our Daniel Island campus
  • Wellness programs – including boot camps, sports teams and more
  • Software release celebrations – a Benefitfocus tradition
  • Family friendly company events
  • Corporate gym memberships
  • Season tickets to area sporting events
  • Dog friendly workplace

Giving Back

Benefitfocus is proud to support our associates' passions. Giving back is a major part of our workplace culture and we encourage associates to get involved in programs they are passionate about. To support each person's passion we launched the Benefitfocus Fund, through the Coastal Community Foundation, so any associate can submit a form for his or her charity to receive funding. For people who are new to the area, we help them find a community program if they want to jump in and make a difference. We work with and support dozens of charities throughout the United States.

We value individualization and understand our associates have unique nonprofits that are important to them. We support their efforts monetarily and help gather volunteers, get the word out, and sponsor projects throughout the year.

As a result, Benefitfocus has proudly supported numerous programs, including:
  • Trident United Way
  • American Red Cross
  • Meals on Wheels
  • Red Cross & Blood Connection blood drives
  • Charleston Ride for Hope
  • MUSC Shawn Jenkins Children's Hospital
  • St. Jude's
  • The Water Missions International 
  • Cystic Fibrosis Foundation
  • Alzheimer's Association
  • Denny Hamlin Foundation
  • Hurt-Locker Golf Tournament
  • Greer Community Ministries
  • Dee Norton Lowcountry Children's Center
  • St. Francis Festival of Trees
  • Wando High MSE
  • Junior Achievement
  • Clemson University Foundation
  • Project HOPE Foundation
  • JDRF
  • Chucktown Squash
  • Camp Rise Above
  • Positive Strides
  • Charleston Waterkeeper
  • Carolina Biotech Group
  • Charleston Animal Society
  • Reading Partners
  • Freedom Fences
  • i5k


Benefitfocus Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Benefitfocus President and CEO Ray August
Ray August
6 Ratings
  • Featured Review

    "I'm optimistic about our future"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Benefitfocus full-time


    Good opportunity for growth.
    I feel supported by my manager and leadership.
    Laid back culture but fast-paced and challenging work

    Benefitfocus is growing and there is a lot of opportunity to participate and make a difference. I think our CEO and leadership team have done a great job articulating vision and priorities, and taking steps to get there. They've asked for Associate feedback and been transparent about how they are acting on that feedback. I have not seen any other company do this like we are seeing here.


    Our pay and benefits need to be more in line with the market

    Advice to Management

    I am excited for our future ahead, and know there are growing pains at a company like ours. Keep listening to Associates. Take our feedback but be reasonable with expectations to deliver.

See All 615 Reviews

Benefitfocus Photos

Benefitfocus photo of: 2017Giving Tree Benefiting East Cooper Community Outreach
Benefitfocus photo of: Fall Festival 2017
Benefitfocus photo of: Fall Festival 2017
Benefitfocus photo of: Solar Eclipse in Tulsa
Benefitfocus photo of: Solar Eclipse in Greenville
Benefitfocus photo of: Solar Eclipse at North Campus
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Benefitfocus Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Account Executive Interview

    Anonymous Employee in Charleston, SC
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. I interviewed at Benefitfocus (Charleston, SC) in August 2016.


    Interviews with multiple levels of management across the organization, including Sales, Professional Services and Customer Support Management. Each step in the interview process was scheduled quickly so that the entire process from start to finish took less than 3 weeks.

    Interview Questions

    • Previous sales success selling enterprise cloud solutions to Fortune 500 companies.   Answer Question
See All 112 Interviews

Benefitfocus Awards & Accolades

  • Best Places to Work in South Carolina (Large), South Carolina Chamber of Commerce, 2012
  • Best Places to Work in South Carolina (Large), South Carolina Chamber of Commerce, 2013
  • Trailblazer Award, Charleston Metro Chamber of Commerce, 2013
  • Best Places to Work in SC(24), Best Companies Group, 2015
  • American Business Awards: Gold Stevie,, 2017
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