Mission: Benefits Data Trust is a not-for-profit organization committed to transforming how individuals in need access public benefits. To meet this mission, Benefits Data Trust: (1) partners with diverse stakeholders to implement cost-effective and scalable outreach and enrollment ...
I have been working at Benefits Data Trust full-time (Less than a year)
Thorough training, supportive management, great culture. The office is located right by the Comcast building, so the commute is easy from anywhere in the city. There are a lot of fun employee events like potlucks and occasional parties. Definitely room for advancement.
Smaller company, competitive promotions, low starting pay. Everyone starts in the call center. There's seems to be a disconnect between management and the rest of the company. You can't use your cell phone in the contact center. Breaks are timed and short, HR rules are really strict here. I know they're meant to protect people, but it ends up just being stifling.
Advice to Management
Stop treating the younger employees like children. The expectations you set really change the atmosphere. I think if you loosened up with the rules and gave everyone more freedom, productivity would be higher.
I applied online. The process took 2 weeks. I interviewed at Benefits Data Trust (Philadelphia, PA) in April 2015.
You'd be sitting with the HR manager and one other employee from any department in a casual setting. Then they would take you into the call center and listen in on a call to see how entry level employees work. Then you come back to the HR office and wrap up. There is a background check and drug screen involved. They send you to a third party at an offsite location for a urine test, which doesn't take long.