I have been working at Berkshire Hills Bancorp (Less than a year)
The company's culture is a lot of fun. There's a focus on employees taking time away from business to play games, decorate the business centers, and socialize.
Company is technologically a bit backwards, and some of the procedures haven't been updated in a long time/are no longer relevant. Often times a procedural question can come down to "that sounds good, do that."
Advice to Management
The procedures need updating, and the computers should really be updated.
I applied online. I interviewed at Berkshire Hills Bancorp.
Two interview process, one with branch manager and teller supervisor, one with regional manager. Very easy. I let them talk most of the time and sat and smiled. The asked very basic interview questions for retail workers. They read from a list of questions. They very firmly repeated that the main goal of the job is sales and I will have to be comfortable with selling products. The regional asked the same questions mostly.
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