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Berkshire Hills Bancorp Overview

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Headquarters Pittsfield, MA
Size 1001 to 5000 Employees
Founded 2000
Type Company - Public (BHLB)
Industry Finance
Revenue $100 to $500 million (USD) per year
Competitors TD Commerce Bank, Bank of America, Citizens Bank
Berkshire Hills Bancorp is the holding company for Berkshire Bank, which serves individuals and small businesses through some 60 branches in Massachusetts, New York, and Vermont. Established in 1846, the bank provides standard deposit products such as savings, checking, and ... More

Berkshire Hills Bancorp Reviews

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Approve of CEO
Berkshire Hills Bancorp President, CEO, and Director, Berkshire Hills Bancorp and Berkshire Bank Michael P. Daly
Michael P. Daly
9 Ratings
  • Fun company, some issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller I in Vernon, CT
    Current Employee - Teller I in Vernon, CT
    Positive Outlook
    Approves of CEO

    I have been working at Berkshire Hills Bancorp (Less than a year)


    The company's culture is a lot of fun. There's a focus on employees taking time away from business to play games, decorate the business centers, and socialize.


    Company is technologically a bit backwards, and some of the procedures haven't been updated in a long time/are no longer relevant. Often times a procedural question can come down to "that sounds good, do that."

    Advice to Management

    The procedures need updating, and the computers should really be updated.

Berkshire Hills Bancorp Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Teller I Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Berkshire Hills Bancorp.


    Two interview process, one with branch manager and teller supervisor, one with regional manager. Very easy. I let them talk most of the time and sat and smiled. The asked very basic interview questions for retail workers. They read from a list of questions. They very firmly repeated that the main goal of the job is sales and I will have to be comfortable with selling products. The regional asked the same questions mostly.

    Interview Questions

    • Describe a time you delt with a difficult customer and how you handled the situation.   Answer Question

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