I worked at Bertucci's full-time (More than 5 years)
The working atmosphere is superb, management gives you the tools for success so that you can move up the chain.
You'll want to buy pizza for supper every night of your shift; on weekdays it might seem slow but if you work your magic, it'll be enjoyable.
I applied online. The process took a week. I interviewed at Bertucci's (Medford, MA) in October 2016.
The interview process was pretty straight forward, but also chaotic. I applied online, and 5 days later got a request for a phone call. The questions were pretty straight forward, and on the one the lady said she wanted to set up an in-person. The in-person turned out to be the next day which she emailed me about the morning of. I re-arranged my schedule and met with the Area Manager. It was a straight forward 45 minute chat where we talked about the roles of Management and he asked me some basic questions. He then proceeded to set up a "Shift Follow" for 2 days later before the interview ended. We discussed the salary of the role, and when I left the guy I interviewed with made it sound like it was just a formality.
I did the shift follow, and had a few follow up questions. I wasn't able to get a hold of the guy who interviewed me or the HR person who did my phone screen. I finally heard back at 930pm one night with an email that said "I will call you tomorrow". 3 days came and went with no phone call, so I emailed again. I got a quick response of "We are not ready to make an offer", and that was the end of the communication.
I am just baffled by how I can be rushed through the interview process, but when i wanted to ask a few follow up questions to get a better understanding of everything, everyone went MIA. I feel like companies don't respect the time of potential employees and don't feel it is necessary to communicate with them. It takes 30 seconds to respond to an email, and less than 5 minutes to have a phone call.
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