Working at Beryl Companies | Glassdoor

Beryl Companies Overview

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Bedford, TX
201 to 500 employees
1984
Company - Private
Health Care
$10 to $25 million (USD) per year
Unknown
You may have thought a visit to the hospital was about getting medical care, but for The MPB Group it's really about customer service. The company, which does business as The Beryl Companies, provides customer service outsourcing to health care companies ... Read more

Beryl Companies Reviews

3.2
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Paul Spiegelman
7 Ratings
  • "Customer Service/Patient Experience Advocate/Bilingual"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Experience Advocate Bilingual in Bedford, TX
    Former Employee - Patient Experience Advocate Bilingual in Bedford, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Beryl Companies full-time (More than 5 years)

    Pros

    Great benefits and atmosphere. Quarterly company meetings. Community support activities; Fun activities during Halloween, Christmas, special occasions and team spirit. Great pay and central location. Great Gong Show with great prizes and fun! Opportunity for growth.

    Cons

    24 hour call center hours are not suitable for everyone. You must be able to handle back to back calls in a compassionate manner.

See All 10 Reviews

Beryl Companies Interviews

Experience

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  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Bedford, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Beryl Companies (Bedford, TX) in May 2015.

    Interview

    I applied online and had an interview within a short time later. The interviewer was very nice and made for a relaxed atmosphere. Almost like a conversation without high pressure. No real hardball questions or anything tricky. The questions were situational, so be prepared to give examples of your past experiences and what happened.

    Interview Questions

    • "Tell me about a time when you had to have a difficult conversation with someone. What was the situation, what did you do and what was the result?"   1 Answer
See All 2 Interviews

Beryl Companies Awards & Accolades

  • Best Places to Work in Healthcare, Modern Healthcare, 2009
  • Best Places to Work in Healthcare, Modern Healthcare, 2008

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