Working at Best Buy | Glassdoor

Best Buy Overview

Richfield, MN
10000+ employees
1966
Company - Public (BBY)
Consumer Electronics & Appliances Stores
$10+ billion (USD) per year
Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad agents or ... Read more

Mission: Help to enrich and empower people's lives through technology.


Glassdoor Awards

Best Places to Work: 2010 (#45), 2009 (#46)

Top CEOs: 2019 (#10), 2018 (#74), 2017 (#77), 2014 (#49)

Best Places to Interview: 2016 (#38)

Company Updates

  • Best Buy Employees Offer Virtual Hugs For Mother’s Day

  • Nothing is more important than the safety of our employees and customers. https://corporate.bestbuy.com/a-note-from-best-buy-about-covid-19/

    A note from Best Buy about COVID-19 - Best Buy Corporate News and Information

    Best BuyStaff Writer To Our Customers: Across the country these past several days, you have come to our stores to buy the technology and household necessities that are so valuable at a time like this. We remain determined to continue to serve you and are announcing today a new way of making our stores accessible while even further enhancing customer and employee safety.

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Best Buy Video

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Best Buy – Why Work With Us?


Benefits

At Best Buy, our employees are our most important asset, which is why the company is committed to taking care of our employees and rewarding them for their hard work and dedication. When you choose to work at Best Buy, we offer a competitive rewards package of pay, benefits, discounts and opportunities with choice and flexibility for you and those you care about. Treating you well is not only the right thing to do, but also a reinforcement of our guiding behaviors: Be human. Make it real. Think about tomorrow.

Our benefits package focuses on your total well-being: physical, mental, financial and social. We want to help you be productive and happy at work and home. Eligibility for these rewards depends on your status (full-time or part-time), length of service and position within the company.

Physical and mental well-being
Core and supplemental coverage help you make improvements to your physical and mental well-being and feel your best.

  • Medical and Prescription Drug Coverage
  • Behavioral Health Coverage
  • Critical Illness Insurance
  • Accident Insurance
  • Dental Insurance
  • Vision Insurance
  • Wellness Programs
  • Maternity Support and Paid Leave
  • Mental Health Counseling and Resources
  • Employee Assistance Program

A culture of support
Best Buy encourages open conversations, provides education and offers access to resources surrounding mental health. All employees and everyone in their household have access to no-cost professional counseling sessions and a digital self-care tool to help you reduce stress and feel happier.

Financial well-being
Financial benefits support a healthy balance between living for today while preparing financially for tomorrow.

  • Competitive Pay
  • Incentive Pay
  • Employee Discount
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Savings Builder Program
  • Health and Dependent Care Flexible Spending Accounts
  • Life Insurance
  • AD&D Insurance
  • Short- & Long-Term Disability Insurance
  • Employee Assistance Program

Social well-being

Additional benefits help you maintain a healthy work-life balance, protect your income in times of need, offer discounts on services you already use and assist you in your career or personal development.

  • Paid Time Off
  • Bereavement Leave
  • Caregiver Pay for Child Bonding or Family Care
  • Adoption Assistance
  • Tuition Assistance and Discounts
  • Identity Protection
  • Legal Services
  • Auto/Home/Renters Insurance
  • Pet Insurance
  • Commuter Benefits
  • Career Development and Mentoring
  • Focus on Diversity and Inclusion
  • Employee Assistance Program

 

Our culture.

It’s what sets us apart.
We are committed to maintaining an inclusive culture that values everyone’s talents, life experiences and backgrounds. We accomplish this with the help of our guiding behaviors.

Be Human.
We put people before all else. Although we’re surrounded by increasingly exciting technology, we always keep our focus on the real reason we’re here: human connections. It’s how we elevate our customer experience from great to world-class.

Make It Real.
We bring the extraordinary into the everyday. Our products are constantly empowering our customers in new ways. Because of how quickly technology changes, we must remember that not everyone who comes through our doors is an expert – that’s what we’re here for.

Think About Tomorrow.
We account for what comes next, it makes all the difference. At Best Buy, we aren’t satisfied by simply addressing today’s needs. Instead, we’re dedicated to equipping people for whatever the future demands.

Best Buy offers a fun, energetic work environment with a focus on each employee’s personal development. Let’s talk about what’s possible.™

 

Our Values

Having Fun While Being the Best
At Best Buy, we pride ourselves on being an exciting and rewarding place to work. We love using our products to improve our customers’ lives. It’s hard not to have fun working with the latest technology, and when we have fun while doing our jobs, everyone benefits.

Learning from Challenge and Change
Here at Best Buy, we recognize that we’re all human. We often have to overcome unique challenges, and we work in an industry that’s constantly changing. Thankfully, our supportive team is here to help grow from challenge and embrace change.

Unleashing the Power of Our People
Everyone on our team has their own story to tell, and everyone brings a unique set of experiences. Our people are empowered to be their best selves. We love using our team’s diverse talents to deliver a world-class customer experience and enrich lives through technology.

Showing Respect, Humility and Integrity
We are constantly focused on improving. As our employees challenge themselves to grow their talent, their confidence improves — and so does our customer experience. We believe that every person in our store deserves to be treated with respect, and every customer deserves honest, impartial service.

 

Awards and Recognition

We are always focused on improving as a company. From enhancing our client experience to maintaining a culture of inclusion and personal development, we constantly find new opportunities to shine. Our team of over 100,000 employees have worked relentlessly to make Best Buy stand out.

As we strive to be the best employer and retailer possible, we are honored to receive awards and recognition in the categories of ethics, training, carbon reduction and more.

Diversity and Inclusion. You can be yourself here.

The D&I vision /goal

Best Buy reflects our customer base and the population of the communities in which we serve. Our culture is inclusive. At Best Buy we’ll include people from all backgrounds and identities; we’ll maintain open and transparent communication about our goals, opportunities and challenges; we’ll anticipate changing demographics and what we need to prepare for the future. Our D&I outcome is to foster an inclusive culture that embraces our differences and provides employees an environment where they can bring their whole selves to work.

Overview of our programs

Employee Resource Groups (ERGs) are voluntary, employee-led groups made up of individuals who collaborate together in their workplace based on shared characteristics or life experiences. ERGs play a vital role in advancing Best Buy’s Diversity & Inclusion strategy by focusing on the recruitment and advancement of underrepresented employee populations. Our ERGs include: Asian, Black, disABILITIES, LatinX, Military, Pride, and Women’s.

Focused Involvement Networks (FINs) are groups of people who network around a common interest or shared passion. FINs bring the passion of employees together to: Increase awareness and a sense of community through a common interest.

Diversity and Inclusion Steering Committee (DISC) DISCs are cross-functional groups of leaders within a territory or business unit. Members drive work related to the Workforce and Workplace pillars, focusing on attracting and investing in top talent and fostering an inclusive workplace.

‘Candid Conversations’ is a forum that encourages open discussions between team members on various topics that are perhaps tricky to discuss in the workplace. At Best Buy, we aim to create healthy connections with others while building trust and empathy on the path to true inclusion. We strive to make sure employees have a venue to have these difficult conversations.

Diverse Abilities - Your unique skills make us better

At Best Buy, we believe leveraging different abilities and perspectives are critical to delivering the best solutions. Your only limitation should be your imagination. That’s why we don’t believe in disability – only diverse abilities. Everyone can offer something unique to help us serve our customers better.
At Best Buy you will find a place that embraces, celebrates and leverages the rich dimensions of every person.

If you think you can find a great job at Best Buy, think bigger.

This is the place to build a career.

At Best Buy, you’ll be surrounded by cutting-edge technology and work with energetic people who like to have fun helping people.

That’s right, helping people.

You’ll be making a huge difference in people’s lives by making technology approachable.

Most of our customers don’t want to be electronics experts — they have you for that! And that can make for a rewarding career with lots of opportunities to grow.

Come to Best Buy and see for yourself what a great place this is. You’ll like it here.

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Let your talent shine here.

Our Corporate Campus is focused on fostering community, collaboration and inclusion. Here at Best Buy, we’re at our best when all voices and perspectives work together to achieve a common goal. Beyond our state-of-the-art design, our campus offers a wide array of groups dedicated to connecting people who share common interests, experiences and backgrounds. On-site amenities promote work-life balance, offering ease and convenience to our employees.

Careers here provide countless opportunities for professional growth. Our approachable leaders support development through ongoing feedback, goal-oriented conversations and a focus on personal development. Our culture encourages people to engage with diverse teams, utilize a wide array of employee resources and build careers they’re passionate about.

Our corporate amenities include a fitness facility, childcare center, bank, on-site dining, dry cleaning service, coffee shop, and more.

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Best Buy Reviews

  • Featured Review

    Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installer in Mobile, AL
    Current Employee - Installer in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    great people to work with

    Cons

    long hours and tough environment

See All 21,110 Reviews

Best Buy Photos

Best Buy photo of: Corie Barry named to Fortunes 2019 List of Most Powerful Women
Best Buy photo of: Pre-Black Friday Dry Run
Best Buy photo of: HBCU TOP 15 EMPLOYERS
Best Buy photo of: Sandy's Cafe is a great meeting space.
Best Buy photo of: On to the next meeting
Best Buy photo of: This is the place to build a career. At Best Buy, you’ll be surrounded by cutting-edge technology and work with energetic people who like to have fun helping people.
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Best Buy Interviews

Experience

Experience
69%
20%
11%

Getting an Interview

Getting an Interview
80%
9%
6%
2
2
1
0

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (10)  

    Computer Sales Consultant Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Best Buy (New Orleans, LA) in March 2019.

    Interview

    3 Interviews. 1 phone, 2 in person. Very laid back and multiple interviewers. The process is easy and the questions asked generally pertain to your thoughts on theft

    Interview Questions

    • What would you do if you saw a coworker stealing from the company?   2 Answers
See All 4,865 Interviews

Best Buy Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2019
  • Best Places to Work, Glassdoor.com, 2019
  • 2019 DiversityInc Noteworthy List, DiversityInc, 2019
  • Best Retail Companies to Work For, Indeed.com, 2018
  • Barron's 100 Most Sustainable Companies, Barron's, 2019
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Best Buy? Share Your Experiences

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