Best Buy Career Overview | Glassdoor

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Best Buy Overview

Richfield, MN
10000+ employees
1966
Company - Public (BBY)
$10+ billion (USD) per year
Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad Agents or ... Read more

Mission: Help to enrich and empower people's lives through technology.


Glassdoor Awards

Best Places to Work: 2010 (#45), 2009 (#46)

Highest Rated CEOs: 2017 (#77), 2014 (#49)

Best Places to Interview: 2016 (#38)

Company Updates

  • Generous customers and passionate employees raise $20 Million for St. Jude Children’s Research Hospital®. http://glassdoor.com/slink.htm?key=vQNE3

    With $20 Million Raised, Best Buy Remains Top St. Jude Partner - Best Buy Corporate News and Information

    Natalie AlbersStaff Writer What does it take to raise $20 million for St. Jude Children's Research Hospital ®? Generous customers, passionate employees and big hearts. At Best Buy, all three came together over the holiday season - and the dollars donated set a new record for our company.

  • Assured Living clients are now able to use the Ask Mayo Clinic online symptom assessment and Mayo Clinic online wellness assessment tools to research a broad range of health symptoms. http://glassdoor.com/slink.htm?key=vQgMQ

    Mayo Clinic Offers Health, Wellness Info Through Best Buy's Assured Living Program - Best Buy Corporate News and Information

    Chris HavensStaff Writer Expert health and wellness information from Mayo Clinic is now available to clients of Assured Living, Best Buy's independent living service for seniors. Mayo Clinic's trusted online tools are where users can find guidance on how to manage their health concerns or find accurate health information to support their wellness goals.

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Best Buy Video

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Best Buy – Why Work For Us?


Energetic teams. Fun atmosphere. Exciting Opportunities. That’s what you’ll find at Best Buy.

Care to join us? You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
 
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

VALUES

Everything that Best Buy is now – and strives to become – ultimately ties back to our core values as a company.

UNLEASH THE POWER OF OUR PEOPLE

LEARN FROM CHALLENGE AND CHANGE

SHOW RESPECT, HUMILITY AND INTEGRITY

HAVE FUN WHILE BEING THE BEST

Employees come and go.  Business strategies morph over time.  The world around us is in constant turmoil.  But Best Buy’s values as a company will never change.

You can be yourself here.

At Best Buy, we value everyone’s talents, life experiences, beliefs and backgrounds. So you can relax and be yourself.

Part of the reason we’re so good at creating incredible experiences for our diverse customers is because of our diverse culture. And we love it that way.

Join our team and you’ll find yourself in a place that embraces, celebrates and leverages the rich dimensions of every person — that means YOU!

Best Buy Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • Featured Review

    Helpful (81)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.

See All 15,851 Reviews

Best Buy Photos

Best Buy photo of: Best Buy corporate headquarters located on Penn Ave. in Richfield, Minnesota. (Photo attributed to Chad Davis - licensed under the CCL Attribution-ShareAlike 2.0)
Best Buy photo of: Love the natural light at Sandy's.
Best Buy photo of: Sandy's Cafe is a great meeting space.
Best Buy photo of: One of two Caribou Coffee locations
Best Buy photo of: Namaste. Yoga Classes at Wellness Center
Best Buy photo of: Onsite Wellness Center
See All PhotosSee All

Best Buy Interviews

Experience

Experience
69%
20%
11%

Getting an Interview

Getting an Interview
80%
9%
6%
2
2
1
0

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Helpful (63)  

    Customer Service Specialist Interview

    Anonymous Employee in Johnson City, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Best Buy (Johnson City, TN) in September 2017.

    Interview

    It was a quick phone screen where they got an idea of what kind of hours you're looking for and when to schedule an interview. Then you schedule one interview with HR and then if you move forward, one with the general manager. The next day or so you get a job offer e-mail. It was quick about 3 days tops.

    Interview Questions

    • How do you think we should handle employee theft?   3 Answers
    • What did you like and dislike about your previous jobs?   1 Answer
    • Describe how you would handle a situation where you were assisting one customer but had to take care of multiple customers.   2 Answers
See All 4,012 Interviews

Best Buy Awards & Accolades

  • Silver Tier Award, U.S. Environmental Protection Agency (EPA), 2018
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2017
  • Energy Star Certified, U.S. Environmental Protection Agency (EPA), 2017
  • Gold Tier Award, U.S. Environmental Protection Agency (EPA), 2016
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2016
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