I worked at Big Ass Fans full-time (More than 5 years)
This was a great place for me to develop and grow. There so many resources within this company, all you have to do is ask. There are no walls or barriers holding you back, you simply need the ambition. If you come in every day and put in the hard work you will be rewarded. Yes the company is gone through changes but you have to grow with the flow. Managers that are in place are here for a reason because they have the highest knowledge of the company and the product. And they want to see the company grow as well, if you express your willingness to learn and willingness to coachable they will make you successful.
One piece of advice would be to help out the inbound volume. There's a lot on the Reps plates, and the amount of inbound given the seasonality is a lot and this can take away from a lot of the work that needs to get done and some reps can feel overwhelmed.
Advice to Management
Continue to look for those individuals that truly care about this company, when you recognize them take them under your wing. These are the seeds for greatness within that company that are still there.
I applied online. The process took 2+ months. I interviewed at Big Ass Fans (Lexington, KY) in February 2015.
The interview process was somewhat drawn out, but very straight forward. There were no trick questions. They basically asked me to review my resume with them and then asked questions based on that. It was actually a very enjoyable experience.