Working at Big Y Foods | Glassdoor

Big Y Foods Overview

Springfield, MA
10000+ employees
Company - Private
Retail
$2 to $5 billion (USD) per year
Headquartered in Springfield, MA, Big Y is one of the largest independently owned supermarket chains in New England. Proud to be family owned and operated, they currently operate 79 stores throughout Connecticut and Massachusetts with over 11,000 employees. Founded in 1936 by ... Read more

Mission: Big Y is a family owned and family oriented retail food company serving people's at home food needs. Our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver World Class service and ... Read more

Company Updates

  • Come and see the many careers that Big Y World Class Market has to offer at the Workplace Diversity Job Fair being held at the Colonnade Hotel, 120 Huntington Ave, Boston, MA on Tuesday, October 24, 2017 from 10am to 4pm. Big Y has immediate part time, full time and management positions open. Apply at http://glassdoor.com/slink.htm?key=vQYpr before the event.

  • The Walpole Big Y World Class Market is having an On the Spot Interview event on Saturday, November 11, 2017 from 9am to 12pm. Please apply at http://glassdoor.com/slink.htm?key=vQYpp prior to the event.

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Big Y Foods – Why Work For Us?


Only The Best For Your Family From Ours® Big Y was established in 1936. Currently headquartered in Springfield, MA, Big Y is one of the largest independently owned supermarket chains in New England. Proud to be family owned and operated, they currently operate 62 stores throughout Connecticut and Massachusetts. Founded in 1936 by brothers Paul and Gerald D'Amour, the store was named after an intersection in Chicopee, Massachusetts where two roads converge to form a "Y". Big Y World Class Market is listed among Forbes top 500 Private Companies.

Big Y is a family owned and family oriented retail food company serving people's at home food needs. Our goal is to exceed our customer's evolving expectations by constantly seeking better ways to create and deliver World Class service and value.

Big Y is also a proud recipient of the 2014 NBRI Circle of Excellence Award. The NBRI Circle of Excellence Award recognizes organizations that place a high value on employee engagement and customer satisfaction.

Serving our customers is Job 1!

We realize that we can only make this the best place to shop if we also make it the best place to work.

Not only is this a place where you can get the best benefits in the business, competitive pay, flexible scheduling, growth & development opportunities, and paid time off, but also the chance to be a part of something BIG… the Big Y Family!

Training and Development

At Big Y, we know it’s our employees that set us apart from our competition. For this reason, training and development is a top priority here – In fact, it’s one of the cornerstones of our culture. We are committed to investing in the training and development of our people. Our employees are provided a wide array of opportunities to grow and develop both personally and professionally. In addition to our comprehensive technical training practices and tools, we offer a full media library, ongoing workshops, computer-based training modules, videos, and more. We value our people, and offer many resources to support their goals and ambitions. Come grow with us!

Family of Values

At Big Y, we pride ourselves on our unique Culture of Caring. A big part of our culture comes from being family owned and family oriented for over 75 years.

Even though we are a fairly large retailer (and growing!), working at Big Y feels like being a part of a family.

We hire Only the Best employees and expect them to achieve results through collaboration and personal development.

Our Mission

Big Y is a family owned and family oriented retail food company serving people’s at home food needs.

Our goal is to exceed our customers’ evolving expectations by constantly seeking better ways to create and deliver World Class service and value.

Our Vision

As knowledgeable and caring fellow Big Y employees, we work together with our customers, our colleagues, and our communities to provide exceptional value and a personal shopping experience that makes daily life easier, more healthful and enjoyable.

Massachusetts

Adams

Amherst

Chicopee

East Longmeadow

Easton

Franklin

Great Barrington

Greenfield

Holden

Kingston

Lee

Longmeadow

Ludlow

Milford

North Adams

Northampton

Norwell

Norwood

Palmer

Peabody

Pittsfield

Quincy

Saugus

South Hadley

Southampton

Southbridge

Southwick

Spencer

Springfield

Walpole

Ware

Westfield

West Springfield

Wilbraham

Worcester


Connecticut

Ansonia

Avon

Bethel

Branford

Cheshire

East Windsor

Ellington

Enfield

Groton

Guilford

Killingly

Manchester

Mansfield

Meriden

Monroe

Mystic

Naugatuck

New Milford

Newtown

North Branford

North Haven

Norwich

Old Lyme

Old Saybrook

Plainfield

Plainville

Rocky Hill

Shelton

Stafford Springs

Stratford

Tolland

Torrington

West Hartford



Big Y Foods Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Donald H. D'Amour
111 Ratings
  • Featured Review

    Helpful (5)

    "Good place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Service Clerk in Meriden, CT
    Current Employee - Cashier/Service Clerk in Meriden, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Big Y Foods part-time (More than a year)

    Pros

    Big Y pays time and a half on Sundays because they do not close early. They also will pay time and a half on small holidays such as memorial day, etc. They are closed or close early on major holidays such as christmas and new years. You get a raise after six months employment and then every year after.

    Cons

    Cashiers and Service Clerk deal with a lot of rude people. Sometimes the employees can be gossipy but are mostly nice. Your schedule isn't a set schedule unless you make it that way.

See All 245 Reviews

Big Y Foods Photos

Big Y Foods photo of: Celebrating Successes
Big Y Foods photo of: Milford Produce
Big Y Foods photo of: Holden Bakery
Big Y Foods photo of: Holden Seafood
Big Y Foods photo of: Holden Floral Department
Big Y Foods photo of: Community Event
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Big Y Foods Interviews

Experience

Experience
79%
12%
7%

Getting an Interview

Getting an Interview
64%
18%
13%
2

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (3)  

    Cashier Interview

    Anonymous Employee in Chicopee, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Big Y Foods (Chicopee, MA).

    Interview

    The interview is easy if they ask you to come in for a second interview you most likely got the job if you pass the drug test. The interview was laid back and if you are willing to learn then you'll get the job.

    Interview Questions

    • How would you handle a customer complaint?   1 Answer
See All 39 Interviews

Big Y Foods Awards & Accolades

  • 100 Hot Retailers 2017, NRF, 2017
  • 2014 NBRI Circle of Excellence Award, National Business Research Institute (NBRI), 2017
  • Retail Produce Manager Award--Lou Kwisnek, United Fresh Produce Association, 2017
  • America's Largest Private Companies, Forbes, 2008
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