Working at Big Y Foods | Glassdoor

Big Y Foods Overview

Springfield, MA
10000+ employees
Company - Private
Retail
$2 to $5 billion (USD) per year
Headquartered in Springfield, MA, Big Y is one of the largest independently owned supermarket chains in New England. Proud to be family owned and operated, they currently operate 79 stores throughout Connecticut and Massachusetts with over 11,000 employees. Founded in 1936 by ... Read more

Mission: Big Y is a family owned and family oriented retail food company serving people's at home food needs. Our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver World Class service and ... Read more

Company Updates

  • The Stafford Springs Big Y World Class Market will be having "On the Spot Interviews" on Tuesday, April 25, 2017 from 3:30pm to 7:30pm. Please apply at http://glassdoor.com/slink.htm?key=vQdJz prior to the event. For more information, contact Ashley at 413-504-6017.

    Join the Big Y family.

    Join the Big Y family.

  • The Pittsfield Big Y World Class Market will be having "On the Spot Interviews" on Friday, April 28, 2017 from 4pm to 7pm. Please apply at http://glassdoor.com/slink.htm?key=vQdxb prior to the event. For more information, contact Jessica at 413-504-6023.

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Big Y Foods – Why Work For Us?


Only The Best For Your Family From Ours® Big Y was established in 1936. Currently headquartered in Springfield, MA, Big Y is one of the largest independently owned supermarket chains in New England. Proud to be family owned and operated, they currently operate 62 stores throughout Connecticut and Massachusetts. Founded in 1936 by brothers Paul and Gerald D'Amour, the store was named after an intersection in Chicopee, Massachusetts where two roads converge to form a "Y". Big Y World Class Market is listed among Forbes top 500 Private Companies.

Big Y is a family owned and family oriented retail food company serving people's at home food needs. Our goal is to exceed our customer's evolving expectations by constantly seeking better ways to create and deliver World Class service and value.

Big Y is also a proud recipient of the 2014 NBRI Circle of Excellence Award. The NBRI Circle of Excellence Award recognizes organizations that place a high value on employee engagement and customer satisfaction.

Serving our customers is Job 1!

We realize that we can only make this the best place to shop if we also make it the best place to work.

Not only is this a place where you can get the best benefits in the business, competitive pay, flexible scheduling, growth & development opportunities, and paid time off, but also the chance to be a part of something BIG… the Big Y Family!

Family of Values

At Big Y, we pride ourselves on our unique Culture of Caring. A big part of our culture comes from being family owned and family oriented for over 75 years.

Even though we are a fairly large retailer (and growing!), working at Big Y feels like being a part of a family.

We hire Only the Best employees and expect them to achieve results through collaboration and personal development.

Our Mission

Big Y is a family owned and family oriented retail food company serving people’s at home food needs.

Our goal is to exceed our customers’ evolving expectations by constantly seeking better ways to create and deliver World Class service and value.

Our Vision

As knowledgeable and caring fellow Big Y employees, we work together with our customers, our colleagues, and our communities to provide exceptional value and a personal shopping experience that makes daily life easier, more healthful and enjoyable.

Big Y Foods Reviews

3.5
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Recommend to a friend
Approve of CEO
(no image)
Donald H. D'Amour
104 Ratings
  • Featured Review

    Helpful (4)

    "Good place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Service Clerk in Meriden, CT
    Current Employee - Cashier/Service Clerk in Meriden, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Big Y Foods part-time (More than a year)

    Pros

    Big Y pays time and a half on Sundays because they do not close early. They also will pay time and a half on small holidays such as memorial day, etc. They are closed or close early on major holidays such as christmas and new years. You get a raise after six months employment and then every year after.

    Cons

    Cashiers and Service Clerk deal with a lot of rude people. Sometimes the employees can be gossipy but are mostly nice. Your schedule isn't a set schedule unless you make it that way.

See All 228 Reviews

Big Y Foods Photos

Big Y Foods photo of: Celebrating Successes
Big Y Foods photo of: Distribution Center
Big Y Foods photo of: Table & Vine</Table>
Big Y Foods photo of: Big Y Express
Big Y Foods photo of: Teamwork
Big Y Foods photo of: Serving in Our Communities
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Big Y Foods Interviews

Experience

Experience
77%
13%
8%

Getting an Interview

Getting an Interview
64%
17%
14%
2

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Cashier Interview

    Anonymous Employee in Chicopee, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Big Y Foods (Chicopee, MA).

    Interview

    The interview is easy if they ask you to come in for a second interview you most likely got the job if you pass the drug test. The interview was laid back and if you are willing to learn then you'll get the job.

    Interview Questions

    • How would you handle a customer complaint?   1 Answer
See All 36 Interviews

Big Y Foods Awards & Accolades

  • America's Largest Private Companies, Forbes, 2008

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