Working at BigCommerce | Glassdoor

BigCommerce Overview

Austin, TX
501 to 1000 employees
2009
Company - Private
Enterprise Software & Network Solutions
$50 to $100 million (USD) per year
BigCommerce powers thousands of successful stores in over 150 countries. To make that a reality, we need exceptional people to build, support and grow our platform. If that’s you, come join a fast-growing company with thousands of clients, a great culture, outstanding ... Read more

Mission: Power unrivaled ecommerce success, at every stage of our customers' growth.

Company Updates

  • The BigCommerce Rebrand: Our new identity reflects how the brand and platform have evolved since first launched as a simple shopping cart. http://glassdoor.com/slink.htm?key=vIkFj

    The BigCommerce Rebrand: Our Renewed Commitment to Customers, Partners, Employees and the Ever-Evolving Industry - The BigCommerce Blog

    Welcome to the new BigCommerce. As you've likely noticed, we have significantly updated our brand look and feel, including fonts, colors, shapes and messaging. As you explore our website, you'll see nearly every aspect has undergone a makeover.

  • BigCommerce is excited to announce a $64M round of growth equity funding from Goldman Sachs. “Our mission is to help every business selling online maximize success through the benefits of SaaS. With this funding, we will continue investing aggressively in our platform, technology and team to serve customers’ needs at every phase of their growth.” Brent Bellm, CEO

    http://glassdoor.com/slink.htm?key=vQ6Ek

    BigCommerce Closes Oversubscribed $60+ Million Round of New Growth Equity Funding Led by Goldman Sachs

    AUSTIN, Texas--()-- BigCommerce, the leading ecommerce platform for fast-growing and established brands, today announced that it has closed $64 million in growth equity funding, led by Goldman Sachs, with participation from current investors General Catalyst, GGV Capital and Tenaya Capital. With the new funding, BigCommerce has now raised over $200 million.

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BigCommerce – Why Work For Us?


BigCommerce believes every brand should have the ability to go as far as their ambition will take them. That belief is made real every day through the hard work, dedication, and passion of our employees.  

Our employees bring the BigCommerce mission to life by empowering a community of businesses to reach their fullest potential. We believe in the same unlimited potential for our employees. At BigCommerce, employees own their personal development through hands-on experience, the opportunity to explore new career paths, and the chance to contribute on projects that are redefining the ecommerce industry. 

We foster a culture that encourages inclusion of every employee, celebrating our individuality and the values that bring us together. If you’re looking for the challenge of an innovative company with the opportunity of a career-enhancing business and people-centered culture, this is the place for you.

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These are the core principles upon which BigCommerce was built, guiding what we do and how we do it. Each employee learns them, loves them and lives them. Our merchants benefit from them every time they use our product or get help from our support team.

Customers First

Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers.

Team on a Mission

BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition.

Think Big

Being the world's leading commerce platform requires unrivaled vision, innovation and execution. We never settle — in everything we do, we challenge our ideas of what’s possible in order to better meet the needs of our customers.

Act with Integrity 

We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas, or passive-aggressive behavior.

Make a Difference Everyday

We constantly push ourselves to be our best, we focus on solutions, and we arrive every day inspired to make an impact through our talents, passion and hard work.

We have the opportunity to build not only a great business, but a great company, with soul.  Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey. 

Our Commitments to Diversity & Inclusion 

Equal Opportunity 

Greatness is inherent in all people, no matter their demographic background or personal experiences. We will take action to ensure that every individual has an equal opportunity to grow and achieve their maximum potential.

Respect

Our differences make us unique and create the diversity we value. We commit to creating an environment where each of us is treated with respect and dignity and the expression of each individual’s perspective, thoughts and ideas is encouraged.

Belonging

We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring  their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are. 

BigCommerce Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Brent Bellm
85 Ratings
  • Helpful (1)

    "Great culture! Tons of opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at BigCommerce full-time (More than a year)

    Pros

    Love that our company truly lives out our values!
    Enjoy our team collaborative environment and the community we have here.
    Great management, transparency, communication and like our flexible schedules.

    Cons

    Only improvement needed is comp reviews more frequently.

    Advice to Management

    Keep up the great communication and transparency!

See All 176 Reviews

BigCommerce Photos

BigCommerce photo of: Thinking Big is a prerequisite.
BigCommerce photo of: Holiday Wishes Toy Drive
BigCommerce photo of: Tribe Movie Outing
BigCommerce photo of: Company Picnic
BigCommerce photo of: Pride 2018
BigCommerce photo of: Turkey Bowl Football Game
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BigCommerce Interviews

Experience

Experience
51%
12%
37%

Getting an Interview

Getting an Interview
62%
17%
15%
2
2
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (7)  

    Software Engineering Manager Interview

    Anonymous Interview Candidate in Sydney (Australia)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at BigCommerce (Sydney (Australia)) in May 2017.

    Interview

    Overall a very positive experience, from the internal recruiter to the CTO. They are very professional and respectful which can be seen reflected in their excellent company culture. They are without a doubt a global company looking to employ the best in their fields with a focus on the team and best fit.

    Interview Questions

See All 92 Interviews

BigCommerce Awards & Accolades

  • Top Work Places, Austin American-Statesman, 2018
  • Best Places to Work, Austin Business Journal, 2018
  • San Francisco Bay Areas Best and Brightest Companies to Work For, Best and Brightest Companies to Work For, 2018
  • HRD Australia Employer of Choice, HRD Australia, 2018
  • Best Places to Work(Medium category), Austin Business Journal, 2013
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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