Working at Billmatrix | Glassdoor

Billmatrix Overview

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Dallas, TX
201 to 500 employees
2005
Company - Private
Unknown
$10 to $25 million (USD) per year
Unknown

Billmatrix Reviews

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  • "An Overall Good Company with Strong Ethics"

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    Former Employee - Customer Representative in Dallas, TX
    Former Employee - Customer Representative in Dallas, TX

    Pros

    Good work environment, coworkers are friendly, management seems to care about their people.

    Cons

    Heavy emphasis on completing customer service call in limited time. Sometimes more time is needed to truly help customer.
    Receiving a hundred calls a day can be monotonous.

    Advice to Management

    Continue to care about your people. Don't be overzealous to help a customer in two minutes. Offer higher pay for bilingual representatives.

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Billmatrix Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Difficulty

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Difficulty

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  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Billmatrix in September 2011.

    Interview

    I was referred by a lifelong coworker I met at EDS. So there was not really an interview process to be honest. I just showed up to the building, met with the hiring manager, and talked about job expectations. We talked about the major resources I should get to know within the organization

    Interview Questions

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