Working at Billtrust | Glassdoor

Billtrust Overview

Lawrenceville, NJ
501 to 1000 employees
2001
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
Billtrust is the best-in-class provider of Payment Cycle Management and accounts receivable solutions, helping businesses accelerate Invoice-to-Cash. We provide a flexible, automated, cloud-based product portfolio that meets diverse buyer requirements and speeds cash application ... Read more

Company Updates

  • Billtrust Develops Expedited Collections Implementation Solutions to Maximize Cash Flow and Enable Remote Workforces During COVID-19 Pandemic

  • Billtrust Order-to-Cash Platform Integrates Automated Tax-Exemption Certificate Management Solution, Eliminating Manual Processing

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Billtrust – Why Work With Us?


Billtrust is an industry-leading B2B fintech software company with 18 years of stability and growth and the energy of a start-up. Our values guide our decisions which help shape our culture of innovation, accountability and work-life balance, and that culture is driven by the quality and the diversity of people we hire. Our employees are encouraged to share ideas, challenge the status quo, continuously learn, and make an impact. In turn, we offer an environment full of purpose with rewarding work on passionate and productive teams and ample growth opportunity both professionally and personally.

 

Driving AR innovation forward.

As the leading provider of order-to-cash solutions, Billtrust has always focused on making it easier for companies to get paid. Through consistent evolution, our integrated, cloud-based AR platform drives customer efficiencies, grows revenue and increases profitability for businesses across several industries.

With more than 18 years’ experience and expertise – and a culture dedicated to our customers – we help businesses implement AR best practices, resulting in greater operational efficiency, accelerated cash flow and most importantly, happier customers.

 

The culture of our team can be summed up in our core values:

Customer Comittment | What would the customer want?

Open Mindedness | There are no sacred cows.

Fiscally Responsible | Spend every dollar like it was your own.

Listen Actively | You have two ears and one mouth, use them proportionally.

Invincibility | We're Billtrust, we can do anything.

Accountability & Ownership | Fix the problem, not the blame.

Family First | We are not on this planet so that we can work and make money.

Unique Individuals | It's all about our people. We are committed to creating an environment in which our people can thrive.

Get It Done | Process is not the goal, the outcome is the goal.

 

“It is extremely satisfying to see that my team and I directly impact the product and the company in a positive way. The work is challenging and requires creative, innovative thinking, which the company culture enthusiastically supports. Alongside that, the culture here also values collaboration, respect, and professionalism while fostering an atmosphere of expression, ingenuity, and mindfulness. I am very happy to be working at Billtrust.” -Zach, Lead DevOps Engineer

 

"Billtrust is the best career move you will ever make. Billtrust is a company where we definitely work hard and play hard in. The management team has done a tremendous job in creating a perfectly balanced ecosystem within Billtrust and it’s been obvious from day one that this isn’t a place to work to “just collect a paycheck.” Being a tech startup, I have also had the opportunity to learn much more than I would if I was just a regular employee amongst 100,000.” -Rachel, Manager of Product Strategy

 

"One of Billtrust values is 'Family First - We are not on this planet so that we can work and make money.' I have found that my coworkers and managers live up to this value, encouraging and supporting me to have work life balance. Open PTO also allows you to take the time you need without having to worry." -Amy, Relationship Manager

 

“At Billtrust I get to work on groundbreaking software that pushes my abilities as a developer as we raise the bar for the Payments industry. A supportive team and pleasant (and generous) work environment make it easy to come to work every day.” -John, Senior Development Manager

 

“After 12 years with Billtrust, what still keeps me excited to come to work everyday is the continued opportunity to help drive innovative solutions that bring value to our customers.” -Connie, Senior Director of Customer Support

 

"Working at Billtrust has been a great experience for me in terms of both professional and personal growth. The work is always challenging and interesting and the people are outstanding. I'm proud to be a member of the Billtrust family." -Nate, Database Administrator

Billtrust Reviews

  • "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional
    Former Employee - Sales Professional
    Recommends
    Positive Outlook

    I worked at Billtrust full-time (More than 3 years)

    Pros

    Great culture and people to work with

    Cons

    Compensation and raises were lower than deserved

See All 126 Reviews

Billtrust Photos

Billtrust photo of: Our office is located in the heart of Central NJ with close proximity to I-295, the NJ Turnpike and Route 1. Avoid the city – stay local!
Billtrust photo of: An entrepreneurial environment of ownership and accountability allows you to get work done.
Billtrust photo of: Production Ops hard at work.
Billtrust photo of: We all succeed or fail together.
Billtrust photo of: Our modern Denver office
Billtrust photo of: "We are Billtrust, we can do anything."
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Billtrust Interviews

Experience

Experience
45%
16%
39%

Getting an Interview

Getting an Interview
57%
14%
10%
10
7
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Implementation Architect Interview

    Anonymous Interview Candidate in Denver, CO
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Billtrust (Denver, CO) in March 2020.

    Interview

    From start to finish, all interactions with everyone at BillTrust were great! An excellent organization with extremely kind and engaged employees. Very organized and straight-shooters. They'll treat you like a human being, not like another candidate running through the mill. Recruiters and Denver office staff were top notch!

    Process was as follows:
    Contacted by a recruiter for phone screen, then promptly by the manager for a phone interview. Next step was an in-person, which was changed to a video interview due to the COVID-19 restrictions. The video interview was well choreographed and I was able to meet a large part of the team; I was very impressed!

    Interview Questions

    • Lots of experience oriented questions, as well as soft skill questions.   Answer Question
See All 46 Interviews

Billtrust Awards & Accolades

  • Best Places to Work NJ, NJBiz, 2020
  • Best Places to Work in Colorado, Built In Colorado, 2020
  • Best Workplaces in Financial Services & Insurance™, Fortune, 2020
  • Best Places to Work NJ, NJBiz, 2019
  • Great Place to Work, Forbes, 2019
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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