I worked at Binder and Binder full-time (Less than a year)
- Coworkers were usually fairly kind and hardworking
- You really hit the ground running with learning SSA disability benefits
- those are all the pros
- pay is poor for amount and quality of work needed to competently complete duties; didn't work long enough to see if yearly raises were worthwhile but I doubt they were
- terrible expensive 'union' benefits
- high expectation of quality work w/ minimal training
- a month after being hired, was advised the company was folding and Tampa office would be closed at end of March 2017; good job on telling an entire office that they would be without employment in 6 months time and then immediately stating that it was no excuse to not work hard or slack off **very tactful**
- management is so awful; requested two hours off unpaid and was inquired why I needed the time off since I didn't have PTO (which I wouldn't be able to accrue for another month anyhow; you have to work 3 months before you receive a paid holiday or start accruing PTO); was honest and stated it was for a job interview and my request was denied because they wouldn't be making accommodations until God knows when, what a joke, real knee slapper
- the software system is very outdated and often incorrect because there is barely any quality control when it comes to case management
- bureaucracy of having to call caseworkers and traveling reps to do their job is convoluted, inefficient; wastes so much time and effort to complete minor assignments
- lots of insensitive remarks about clients alleging disability; obviously, some opportunists are expected in this field but that's no reason to denigrate clients — huge gossip mill; some employees were very childish and lived off office 'drama' if you can call it that
Advice to Management
Your ship is sinking, for the love of all that is good just let me people take an hour or two off to go interview. There's no need to be a butt about it. If you don't loosen up, I doubt there will be anyone left by February to help the transition.
I applied through an employee referral. The process took 5 days. I interviewed at Binder and Binder.
Interview process was fairly easy. I was interviewed by a department manager as well as the office manager at the same time. As long as you're able to hold a conversation you will be fine. They ask the most basic questions. What are you strengths, what are your weaknesses, describe a situation where you witnessed a co-worker braking the rules, etc.
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