Working at BirdEye | Glassdoor

BirdEye Overview

Palo Alto, CA
201 to 500 employees
2012
Company - Private
Internet
$25 to $50 million (USD) per year
Competitors

Podium, Reputation.com, Sprinklr

BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 60,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase ... Read more

Mission: When businesses make their customers happy, their customers do their marketing for them. It’s that simple. BirdEye is an all-in-one platform that allows businesses to turn customers into a powerful marketing engine.

BirdEye Reviews

  • "Very grateful to work in here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    I have to say that this is absolutely the best company I’ve ever worked for so far. From company culture, products, leadership, management, coworkers, work flow, benefits and etc, everything seems great to me either it’s before COVID-19 or after. My skill set and experience have grown and expanded a lot in the past few months. From the interview on the first day until today, I felt like everyone I’ve met and worked with is showing that THEY CARE, they care about the company, they care about the work they do, they care about the clients and they care about each other. I’m super grateful for those I’ve worked with closely especially my manager and peers. They truly listen to you and understand you well, they are competent, articulate, helpful, patient, respectful and collaborative. It’s definitely been both an honor and pleasure to work with them. I think everyone and everything here are demonstrating the company's four values: Customer Happiness, Innovation, World-Class, and Family Spirit. So I’m so grateful that I can be part of this family and work on awesome things everyday.

    Cons

    Nothing I can think of.

    Advice to Management

    Thank you so much for everything!

See All 301 Reviews

BirdEye Photos

BirdEye photo of: Lunch!
BirdEye photo of: Spirit Week-Team Day!
BirdEye photo of: Christmas Party
BirdEye photo of: Welcome to the Nest!
BirdEye photo of: International Women's Day
BirdEye photo of: Team Lunch!
See All PhotosSee All

BirdEye Interviews

Experience

Experience
46%
7%
47%

Getting an Interview

Getting an Interview
56%
19%
8%
8
6
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Development Representative Interview

    Anonymous Interview Candidate in Irving, TX
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at BirdEye (Irving, TX) in January 2020.

    Interview

    Very laid back not a traditional interview more conversational. First there’s a phone interview, then there’s an on campus interview. Campus interview is conducted by two managers. Lasts about 30-45 minutes.

    Interview Questions

See All 70 Interviews

Company Updates

  • We are happy to announce that BirdEye will be taking home 3 Stevies in the 2020 American Business Awards : Most Innovative Tech Company of the Year, Founding team of the year, and Customer service department of the year!

  • BirdEye Named #1 in Online Reputation Management by G2 Crowd For the Seventh Consecutive TIme G2 Crowd Selects BirdEye as Leader in Online Reputation Management, Survey, Enterprise Feedback Management, and Live Chat Categories BirdEye has once again been identified as the #1 leader in the category of Online Reputation Management, ahead of 29 competitors in the space in the recently-released G2 Crowd Fall 2019 Report. This is the seventh consecutive time that BirdEye has earned this #1 spot. G2 Crowd also ranked BirdEye #60 in the Best Software Companies 2019 worldwide. BirdEye won the #1 Leader Award in Online Reputation Management in the overall category, as well as leaders in the Enterprise, Mid-Market and Small Business segments. In total, BirdEye received 18 awards in 7 different categories, including Local SEO, Local Marketing, Local Listing Management, Survey, Enterprise Feedback Management, Live Chat, and Online Reputation Management. “The best businesses are those who provide superior customer experience and consistently delight customers, ” said Naveen Gupta, CEO

See AllSee All

BirdEye Awards & Accolades

  • APPEALIE SaaS Award, APPEALIE, 2019
  • The SaaS Awards, SaaS Awards, 2019
See More

Work at BirdEye? Share Your Experiences

BirdEye
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or