Working at BirdEye | Glassdoor

BirdEye Overview

Palo Alto, CA
201 to 500 employees
2012
Company - Private
Internet
$25 to $50 million (USD) per year
BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase ... Read more

Mission: When businesses make their customers happy, their customers do their marketing for them. It’s that simple. BirdEye is an all-in-one platform that allows businesses to turn customers into a powerful marketing engine.

Company Updates

  • http://glassdoor.com/slink.htm?key=vIrLU

    BirdEye Launches Next-generation NLP for Businesses

    "We train our learning algorithms from the ground up on the data that matters most to companies. This allows our technology to provide a more precise analysis about what customers are saying."

  • http://glassdoor.com/slink.htm?key=vIrLg

    BirdEye Launches New Tool to Help Businesses Acquire New Customers

    BirdEye Inc, the next-generation customer experience and business reputation platform, today launched a new free Scan Your Business tool that provides businesses with one straightforward dashboard to track and improve: Online Presence: How your business appears on 100+ sites Reviews & Ratings: Number of reviews and ratings across the review

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BirdEye Video

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BirdEye – Why Work For Us?


BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase revenue.

BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, business insights, and competitive benchmarking.

Founded in 2012, BirdEye is headquartered in Silicon Valley and led by alumni from Google, Amazon and Yahoo. In 2019, BirdEye was ranked #60 in the “100 Best Software Companies” in the world by G2 Crowd. BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

Our culture can be defined by our simple mantra... Winners Win. We're a group of winners... solution-orientated, community focused, and win as a group. Do you desire more from yourself and your career? Let's connect to discuss what that may look like as a career with BirdEye.

At BirdEye, we believe in customer obsession. In other words, if you focus on the customer, all else will follow. We have built a company that operates quickly and collaboratively to find the best solution to every problem. Every employee acts on behalf of our team, our company, and most importantly, our customers.

Work hard, play hard. We operate as both a close-knit family and a high-performance team. We make sure that everyone has the opportunity to both connect and learn from one another. At BirdEye, you’ll find frequent happy hours and employee outings as well as incredible mentors and abundant opportunities for career development.

When life happens, we’re here for you. Our competitive benefits package includes premium medical, vision and dental coverage. Full-time employees receive stock options and a 401(K) (US) plan. In addition, we encourage all employees to take advantage of our flexible time off program to get the rest and relaxation they deserve. Our kitchen is stocked with healthy snacks and refreshments, along with weekly catered lunches.

BirdEye Reviews

4.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Naveen Gupta
191 Ratings
  • Helpful (2)

    "Best Friend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dallas, TX
    Current Employee - Sales Development Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    BirdEye as a company, is like friend. I've my manager'd constant attention to make me successful. The amount of benefits at BirdEye is close to countless, starting from the snacks, drinks, free food and basically everything that you can imagine. Once the company gave you everything you can think of, you have a wonderful place to work. All you have to do for this, is keep doing your job.

    Cons

    We are running out of space here.

See All 211 Reviews

BirdEye Photos

BirdEye photo of: Crawfish Boil Networking Event
BirdEye photo of: Crawfish Boil Networking Event
BirdEye photo of: Crawfish Boil Networking Event
BirdEye photo of: Crawfish Boil Networking Event
BirdEye photo of: Crawfish Boil Networking Event
BirdEye photo of: Crawfish Boil Networking Event
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BirdEye Interviews

Experience

Experience
50%
8%
42%

Getting an Interview

Getting an Interview
59%
18%
7%
7
7
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Account Executive Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at BirdEye (Denver, CO) in June 2017.

    Interview

    Interview process was very thorough. It's very obvious they are invested in the people they bring on and aren't just trying to fill a seat. Consisted of a phone interview with recruiter, in person interview with sales manager, shadow with one the sales executives and final interview with the VP of sales. Very transparent and kept me in the loop the whole time. Excited to join the team!

    Interview Questions

    • Tell me about an aspect or trend within cloud-based software that you find interesting   Answer Question
See All 50 Interviews

BirdEye Awards & Accolades

  • G2 Crowd's Top 50 Small-Business Software Products, G2 Crowd, 2019
  • G2 Crowd Best Software Companies, G2 Crowd, 2019
  • Best Product for Marketers, G2 Crowd, 2019
  • Best New Product of the Year - Silver, Stevie Awards, 2017
  • Hottest Company Award, Plug and Play, 2016
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Work at BirdEye? Share Your Experiences

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