Birdeye Overview

  • www.birdeye.com
  • Palo Alto, CA
  • 501 to 1000 Employees
  • 2012
  • Company - Private
  • Internet & Web Services
  • $25 to $100 million (USD)

Birdeye helps businesses grow through happy customers. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and ...
Mission: Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights ...

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Birdeye Reviews

4.2
78%
Recommend to a Friend
83%
Approve of CEO
Naveen Gupta
Naveen Gupta
339 Ratings
5.0
Current Employee, more than 3 years

"Great learning experience"

Sep 19, 2022 - Senior Software Development Engineer In Test in Palo Alto, CA

Pros

Great work-life balance is offered by the company.

Cons

no cons to be stated.
See All 480 Reviews

Diversity & Inclusion at Birdeye

4.3
(134 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Birdeye Reviews and are not edited or altered.

How is diversity at Birdeye?

...No diversity in the company's hiring practices...Read More

Read 1 more responses

Birdeye Photos

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Birdeye Interviews

Experience
Positive43%
Negative50%
Neutral7%
Getting an Interview
Applied online58%
Recruiter20%
Employee Referral6%
Difficulty
2.8
Average
HardAverageEasy

  1. Account Executive Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied online. I interviewed at Birdeye (United States)

    Interview

    A recruiter reached out to me and we met for an interview then I was passed on to the second round that was with another recruiter, I guess she was the senior recruiter as she made it clear that she was well far above the first recruiter I had already met with and that SHE was the decision maker and not the initial recruiter.

    She was so off-putting to say the least as throughout the entire interview she was constantly rolling her eyes when I spoke or if she was talking about someone else. Everything was scripted and so robotic, the questions were so basic and pointless. They were generic interview questions that really don’t have anything to do with what I could bring to the table.

    She also made comments about how she felt about some of the AE’s at Birdeye and what she thought about when they would pitch on demos, as if they were not up to HER standards or how they pitched were not done in the right way according to her. Ahh yeah the last time I checked she wasn’t in sales, she acted as if she had some kind of authority or knowledge about how they do their job.

    She was straight up condescending to me and kept telling me that she knows that I don’t know anything about the industry or anything about x,y,z. She really thought she was gods gift to the company.

    5 minutes with this arrogant lady and I knew I would not want to be working there if all she could do was put down other people inside the company and then demean me right to my face.

    They also had this requirement red flag, they were asking for a document to see your proof of quota attainment in prior roles. So this is clearly a company who does not value or trust their employees. What an awful experience. I would have refused to continue in the interview process but I’m sure this self-important employee gets her kicks from rejecting candidates like she did with me. What a joke.

    Interview

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See All 112 interviews

Birdeye Awards & Accolades

  • Top Places to Work 2021Top Work Places2021
  • Top Workplaces- Top Managers 2021Top Workplaces2021
  • EY Entrepreneur of the YearErnst & Young (EY)2021
  • Top 25 Places women want to work 2021#GirlsClub2021
  • Most Innovative Tech Company of the YearAmerican Business Awards (The Stevies)2020

Popular Careers with Birdeye Job Seekers

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Birdeye FAQ

(45 Questions)

All answers shown come directly from Birdeye Reviews and are not edited or altered.

See questions about:

What is paid time off like at Birdeye?

...Work from home, unlimited PTO, INSANELY good medical insurance coverage, work life balance, recognition from execs for hard work and success, team atmosphere, opportunity for growth, BEST place I’ve ever worked....

January 30, 2021

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People Also Ask about Birdeye

Employees rate Birdeye 4.2 out of 5 stars based on 480 anonymous reviews on Glassdoor.

To get a job at Birdeye, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Birdeye and prepare for tough questions.

Overall, 78 of employees would recommend working at Birdeye to a friend. This is based on 469 anonymously submitted reviews on Glassdoor.

43 of job seekers rate their interview experience at Birdeye as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Birdeye.

71 of employees think that Birdeye has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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