Working at Black Box | Glassdoor

Black Box Overview

Lawrence, PA
1001 to 5000 employees
Company - Public (BBOX)
Business Services
$500 million to $1 billion (USD) per year
Presidio, Dimension Data, ePlus
Black Box establishes a lot of connections. The company distributes and supports voice and data networking infrastructure. Its offerings include modems, routers, switches, and testing equipment, as well as cabinets, cables, and training materials. Black Box primarily distributes ... Read more

Black Box Reviews

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E.C. Sykes
16 Ratings
  • "Phone Tech"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Tech in Pittsburgh, PA
    Current Employee - Phone Tech in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Black Box full-time (More than 10 years)


    Black Box has been around for years.


    They are changing the structure of the business without enough thought or training .
    I am seeing costumer service is being compromised.
    The company has been losing money over several years.

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Black Box Photos

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Black Box Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Sales Director Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at Black Box in March 2017.


    The interview process took 8 weeks start to finish. I was contacted by a recruiter after I had applied on line. Good first interview and she indicated she was going to set up a call with the hiring manager. One week later I had a call with the hiring manager and he indicated he wanted to schedule a face to face which happened the following week. Good face to face and discussion and was told that I would be asked to present a go to market presentation to a panel of senior executives. I was told that once the presentation were complete they would move quickly. It took a good bit of time to prepare my strategy on how I would approach the position and what I wanted to accomplish in the first 90 days. I presented to the panel the following week. All feedback during the presentation was positive. The process really began to bog down at this point. I was under the impression that all presentations were going to take place the same week but due to scheduling challenges the other candidates were scheduled two weeks later. I was told that the final decision would be made following their presentations at the end of the week. A few days later after the other presentations were complete I was asked to provide professional references and was scheduled to speak to three current peers so I could ask questions and get a better feel for the company. At this point I felt I was the leading candidate. Ten days after my references were called and my conversations with peers were complete I was told that they still had a few more candidates to interview and a final decision would be made in the next few weeks. I was assured that all feedback on me was positive and they were very interested in me. A week and a half later I was told I needed to have a informal conversation with the Head of Sales. We scheduled the call for two days later and the call lasted about 20 minutes. He was in an airport getting ready to board a flight and the conversation was very cursory. He had not reviewed my resume or my go to market strategy. I was pushing for a response as I had another offer and was told 2 days later I was not going to receive an offer.

    Interview Questions

    • How do you feel about making changes on your team.   1 Answer
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