Working at Blackbaud | Glassdoor

Blackbaud Overview

Daniel Island, SC
1001 to 5000 employees
Company - Public (BLKB)
Computer Hardware & Software
$500 million to $1 billion (USD) per year
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change ... Read more

Mission: Our mission is to provide software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. Serving the social good community - nonprofits, foundations, corporations, education institutions, healthcare institutions, and ... Read more

Company Updates

  • We're excited to share that Chief Technology Officer, Mary Beth Westmoreland, has been named one of the 2019 Top 50 Most Powerful Women in Technology by the National Diversity Council (NDC)! This distinctive list of female executives, influencers and achievers who impact the technology industry, recognizes women who are molding the future of technology with their insight and leadership. We are proud that Mary Beth Westmoreland has received this wonderful recognition from National Diversity Council!


    #NowNotLater #WomeninTech

    Blackbaud CTO Westmoreland Named One of Top 50 Most Powerful Women in Technology by the National Diversity Council

    Charleston, S.C. (April 11, 2019) - Blackbaud (NASDAQ: BLKB), the world's leading cloud software company powering social good, today announced that Mary Beth Westmoreland, the company's chief technology officer, has been named one of the 2019 Top 50 Most Powerful Women in Technology by the National Diversity Council (NDC).

  • We're honored to be named one of America's Best Midsize Employers by Forbes for the FOURTH consecutive year in the IT, Internet, and SaaS category! Details: #BlackbaudLife

    Blackbaud Named One of America's Best Midsize Employers by Forbes

    Company Named to List for Fourth Consecutive Year Charleston, S.C. (April 17, 2019) - Blackbaud (NASDAQ: BLKB), the world's leading cloud software company powering social good, today announced that it has been named one of America's Best Midsize Employers by Forbes for the fourth consecutive year in the IT, Internet, Software & Services category.

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Blackbaud Video

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Blackbaud – Why Work For Us?

Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement.

We serve the entire social good community, which includes nonprofits, foundation, corporations, education institutions, and the individual change agents who support them. We work with over 40,000 organizations, helping them realize their goals, fund their missions, manage their operations, and develop long-lasting supporter relationships.  Our customers are passionate about making the world a better place, and we’re inspired by the opportunity to help them.

Our Values

These are the values our brand is built upon.  They are the foundation of our company and the pillars of each message we deliver.

> Our people make us great.

> Customers are at the heart of everything we do.

> We must be good stewards of our resources.

> Innovation drives success.

> Our actions are guided by honesty and integrity.

> Service to others makes the world a better place.

When was a last time that a day at the office was accompanied by the satisfaction of knowing that you did something to change the world? For us at Blackbaud, that’s an average day. We’re developing the solutions that help non-profits focus on what they do best; whether that’s saving the environment, educating children or solving the world’s major health concerns.

And while we are working to enable the success of over 35,000+ customer organizations, we are enabling the success of our company and our people. We are committed to developing the nonprofit careers of our employees, in all professions, through learning and mentoring programs. And we do it all in an environment that values teamwork, diversity and philanthropy.

Is it possible to change the world and grow your career at the same time? Our jobs in the nonprofit industry allow you to do just that.

Click here for our career opportunities

At Blackbaud, we do our best to enhance both the quality of work and quality of life of our employees by offering benefits to meet your professional, personal, and family needs. Best of all, you are eligible for most benefits on your first day!


  • Medical, Dental and Vision Coverage
  • Flexible spending accounts
  • Blackbaud Wellness Center (on-site gym and facilities)
  • Employee Assistance Program
  • Savings and Insurance Plans
  • 401(k) retirement plan with employer match
  • 529 college savings plan
  • Life insurance & accidental death and dismemberment coverage
  • Additional (optional) life insurance
  • Short-term and long term disability coverage
  • Paid vacation time and sick leave
  • Standard paid and floating holidays
  • Additional vacation through our Volunteer for Vacation program
  • Tuition Reimbursement Program
  • Microsoft Home Use Program discounts
  • On-site cafeteria
  • Direct deposit and group banking (including credit union memberships)
  • Casual dress code
  • On-site dry cleaning services
  • Blackbaud Purchase Power (discounts from local merchants)
  • Employee Referral Program (cash bonuses for hired referrals)
  • Employee Lead Program (cash bonuses for client leads)

There’s an energy that’s created when smart people gather to do things that will change the world. It’s what inspires explorers and entrepreneurs. And it’s what inspires us at Blackbaud.

Blackbaud was founded on the idea that technology can be a medium for social change. Over the last thirty years, we’ve delivered software solutions to the non-profit sector, helping mission-driven organizations manage operations and engage supporters. We have the satisfaction of knowing that our solutions are making a difference every day, allowing our clients to focus their time and resources on what they do best: changing the world.

Our employees are innovators and difference-makers who are passionate about generating change. They see the huge impact their work has on organizations doing “good.” They’re socially involved. They work hard. And they have fun.​​

There’s something about working at Blackbaud that feels different than other companies—there’s a sense of purpose and a belief that each of us can make a difference in the success of our clients; organizations whose work change lives.

We understand that people thrive in a culture focused on teamwork and purpose; where they feel inspired by the opportunity to try new things, focus on work they care about and see the direct result of their influence on clients and the people they serve. We also know that people do their best work when they have fun doing it—when they have the opportunity to recharge with co-workers at a team event, spend time supporting a community organization or brainstorm in an environment designed to maximize collaboration and give employees the flexibility to play as hard as they work.



Congratulations! You've worked hard to earn your degree. Are you ready to take on the world and make a difference? If so, we'd like you to join us. At Blackbaud you can help nonprofits focus on their missions by showing them how to use technology more efficiently.

Undergraduate Job Opportunities

Blackbaud offers a wide range of undergraduate opportunities specifically tailored for upcoming graduates transitioning from college to career. Each position challenges you to use your talents and skills and affords you the opportunity to explore your full potential and interests.

Learn from the best

Best of all, you’ll work side-by-side with some of the brightest and most creative minds in the industry— backed by support from seasoned managers who can help you chart your unique career path. And, you can stand behind our mission and be proud you help nonprofit organizations everyday!  Just check out this video and see what our Interns are saying:

Click Here for Our University Recruiting Careers:

New Grad & Intern Careers Site

Blackbaud Reviews

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Michael Gianoni
291 Ratings
  • Featured Review

    Helpful (8)

    "Great Place to Work!!!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES - Account Executive III in Charleston, SC
    Current Employee - OUTSIDE SALES - Account Executive III in Charleston, SC
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time (More than 5 years)


    The Mission itself is amazing. You are actually helping organizations raise money to help those in need. The building, the culture, the people are all fantastic. Even the cafeteria!! Travel opportunities. Tremendous Growth over the past 5 years I have been here. Plenty of room to grow with the company. Plenty of opportunities. Benefits are top notch. Fun place to work. Leadership is fantastic (not just saying this either). They listen and respond. I have found the company that I will retire with.

    The money is really good.


    I would imagine that our CONS are at every other software company as well. We do get in our own way at times. The Pros out weigh the Cons tremendously though.

    Advice to Management

    Keep listening and hearing the sales team. We are on the front lines daily. Very fun place to work and we appreciate it.

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Blackbaud Photos

Blackbaud photo of: Equality for ALL! Austin PRIDE!
Blackbaud photo of: Running on the cloud in our tie-dye t-shirts...successful iFiveK in Charleston!
Blackbaud photo of: When it's employee appreciation day and your CEO and Executive Leadership Team serve YOU breakfast...#blackbaudlife
Blackbaud photo of: Members of our Blackbaud Europe team spent the day volunteering at Football Beyond Borders. #wegiveback
Blackbaud photo of: Blackbaud Austin helped provide over 10,000 meals to families in need! #wegiveback
Blackbaud photo of: The next generation of STEM talent? We think so. Thrilled to play a small role in helping these awesome Goose Creek High School students pursue #highereducation
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Blackbaud Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Business Analyst Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took 4 weeks. I interviewed at Blackbaud (Austin, TX) in June 2017.


    Applied for the position internally after finding the posting on our intranet site. Met with the hiring manager and had lunch to discuss the role and if I would be a good fit. Then did a phone interview with another member of the team. At that point an offer was sent.

    Interview Questions

    • What challenges have you faced in previous projects and how did you overcome them.   Answer Question
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Blackbaud Awards & Accolades

  • The Best Employers for Diversity, Forbes, 2019
  • Best Employers for Diversity, Forbes, 2018
  • The Best Employers for Women, Forbes, 2018
  • Top Companies for Women Technologists, The Anita Borg Institute, 2018
  • Great Place to Work Certified, Great Place to Work Institute, 2017
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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