Blackboard Careers | Glassdoor

Blackboard Careers

Reston, VA
1001 to 5000 employees
Company - Private
Computer Hardware & Software
$500 million to $1 billion (USD) per year
Blackboard is the world’s leading EdTech company, serving higher education, K-12, business and government clients around the world. We connect a deep understanding of education with the power of technology to continuously push the boundaries of learning. Our mission is ... Read more

Mission: Blackboard's mission is to advance learning together with the world's education community, so that all students, educators and institutions can realize their goals today and prepare for tomorrow.

Company Updates

  • AWS helps power our technology that brings the classroom into your home. Through our partnership, we deliver scalable, reliable and personalized EdTech. Watch their new commercial featuring Blackboard now!

  • Check out the many ways Blackboard is partnering with AWS to drive product innovation!

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Blackboard – Why Work With Us?

Blackboard is pushing the boundaries of learning through the power of technology. Education is our passion and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.   


For more information about Blackboard Inc. and our career opportunities, please visit


Culture and Values

Here at Blackboard we treat each other with mutual understanding and respect. Our values are what shapes the relationships and bonds at the company.


We are committed to doing the right thing. We build trusted relationships through our honest and transparent communications with our colleagues and clients.


We challenge ourselves to raise the bar by driving a high-performance culture focused on excellence. We are results-oriented and rigorously measure our progress. 


We seek innovative ways to deliver market-driving solutions. We take risks, learn from failure and embrace creativity. 


We hold ourselves and each other accountable for keeping commitments. We are decisive in our actions and take personal responsibility for outcomes.

Work at Bb

Want to truly impact the way the world is learning? Work at Blackboard. Every day brings new challenges and ideas when you sit at the intersection of technology and education.

At the heart of our business, we’re committed to advancing learning together with the world's education community. We're pushing the boundaries of learning by interacting with educators and learners, and investing in education.

Join our team of thinkers, doers and visionaries. Share ideas and be heard, build relationships, and be part of an environment where energy and innovation are contagious.


Blackboard is an equal opportunity-affirmative action employer.


Charitable Giving

I wanted to pause on this #GivingTuesday and reflect on the wonderful work being done by the Blackboard Charitable Giving Program. The program recognizes nonprofit organizations whose outstanding work is helping provide a world with increased opportunity for all through better access to education and technology.

I’d also like to recognize the generosity of our employees who are focused on doing the right thing to positively impact education outcomes – both in the work that they do every day and in activities like our Charitable Giving Program.

Denise Haselhorst
HR Senior Vice President, Blackboard


Check out the organizations we've partnered with below:


Digital Harbor Foundation

Digital Harbor’s vision is to create productive, economically sustainable youth through both its direct-service youth programming and educator capacity-building. To achieve this vision, it focuses on increasing access to high-growth technology education, dual-enrollment, and employment opportunities; encouraging development of career-readiness skills; building the capacity of other educators to offer high impact technology programming through in-person and online offerings; and increasing direct impact through its Rec2Tech model to create new Tech Centers in Maryland and around the country.

For Love of Children

The organization’s mission is to provide free educational services beyond the classroom to help low-income students succeed from first grade through college and career. It brings together students, families, volunteers and community partners in proven programs that teach, empower and transform. Since its founding in 1916, the organization has served more than 10,000 youth.

Hopecam, Inc.

Hopecam’s mission is simple – to use technology to overcome the social and academic isolation of children homebound and hospitalized because of their cancer diagnosis. When Hopecam founder Len Forkas’ son Matt was diagnosed with Leukemia 17 years ago, one of the first side effects was that Matt could not go to school. Forkas put a computer and a webcam in his son’s third grade classroom and another in his bedroom. Seeing the remarkable change in Matt’s demeanor persuaded Forkas to found Hopecam in 2003 so that other children could stay connected while being treated for cancer.

International Minority Hub

Created in 2014, International Minority Hub seeks to empower a successful integration for refugee communities, serving as a one-stop shop for families. Recognizing that lack of knowledge and access to opportunities limits success, it provides over 15,000 connections to employment, education, health and basic needs services. The organization acts as advocates and teachers to and for refugees. Over 1500 people have been served in just the Manchester/ Concord areas in only 3 years!

John W. Knight Curiosity Lab

The John W. Knight Curiosity Lab is an initiative to spark and support curiosity, creativity and entrepreneurship for youth of all ages, from toddlers to high school. Founded by Erin Knight, and inspired by the limitless curiosity and innovative spirit of her late husband and engineer, John Knight, it works to create cutting-edge, responsive learning environments and experiential, 21st century educational opportunities for learners of all ages. Its mission is to provide learners with access to the tools, materials and permissions necessary to make and break things, to tinker and explore, to play with ideas, to question and reimagine everything and to feel empowered to act and pursue their emerging curiosities.

STEM for Her

STEM for Her is a non-profit foundation that promotes education to empower girls to change the world through science, technology, engineering and math (STEM) related careers. By providing financial support to programs that foster interest in STEM, the foundation works to create awareness, excitement and opportunities for girls and young women throughout the DC Metro region. Founded in 2003 by Women in Technology, it works with organizations throughout the region to provide STEM-related programs to girls ages 12-25.

We are proud to help each of these organizations achieve their mission. 

Blackboard Reviews

  • Featured Review

    Helpful (1)

    "Really feel like I’m part of a team making a difference both for and with our clients across the education community"

    Current Employee - Senior Account Executive in London, England (UK)
    Current Employee - Senior Account Executive in London, England (UK)

    I have been working at Blackboard full-time (More than 8 years)


    Innovation and pride in our solutions underpinned by the ethos of doing the right thing for our clients and wider team. Solid commitment to an extensive agenda of equality, diversity and inclusion, not lip service but meaningful actions. Delivered extensively and at high quality throughout Covid with underlying care for employees and clients alike. CPD for employees delivered to empower and engage across adaptive teams leaving behind a feeling of value and worth.


    A legacy image in some people's eyes of being big and not in tune with clients is vastly old and out of date but it's down to the whole team to earn the removal of that out stereotyped image and see us as we are today and where we are going.

See All 680 Reviews

Blackboard Photos

Blackboard photo of: CEO Bill Ballhaus at SKO 2019
Blackboard photo of: First day in the new Reston office
Blackboard photo of: Bogota new office opening
Blackboard photo of: Bogota new office opening
Blackboard photo of: Office charity blood drive
Blackboard photo of: Office lunch sponsored by employees celebrating 6+ years with Bb
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Blackboard Interviews



Getting an Interview

Getting an Interview





    Customer Service Associate Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Blackboard (Dallas, TX) in September 2020.


    It was pretty much straight forward. One hr person interviewed me, then a second one. Finally, some csr test were given and right off back, was offered position. Pretty smooth process. Overall, the hiring staff were welcoming and helpful.

    Interview Questions

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Blackboard Awards & Accolades

  • Best Compliance LMS and Best Academic LMS, Talented Learning LMS Awards, 2017
  • Best Advance in Mobile Learning Technology and Best Advance in Technology for Virtual-Classroom or Conferencing Technology, Brandon Hall Group Excellence Awards in Technology, 2017
  • New Product: Blackboard Classroom, Tech & Learning Awards of Excellence, 2017
  • First place: Learning Management Systems & E-Learning Platforms, Campus Technology 2017 Readers' Choice Awards, 2017
  • Best Places to Work in Indiana, Best Places to Work in Indiana, 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Blackboard? Share Your Experiences

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