Blue Cross Blue Shield of Massachusetts Overview

  • www.bcbsma.com
  • Boston, MA
  • 1001 to 5000 Employees
  • 1937
  • Nonprofit Organization
  • Insurance Carriers
  • $100 to $500 million (USD)

Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively ...
Mission: Our Promise—To Always Put Our Members First
Mission Statement- The relentless pursuit of quality, affordable health care with an unparalleled consumer experience.

Blue Cross Blue Shield of Massachusetts Reviews

3.8
75%
Recommend to a Friend
90%
Approve of CEO
Andrew Dreyfus
Andrew Dreyfus
268 Ratings
5.0
Former Employee, more than 1 year

"Great place to work"

Nov 15, 2022 - Social Media Manager in Quincy, MA
Recommends
Positive Outlook
Approves of CEO

Pros

I worked with an amazing team with an extremely supportive director and SVP who were invested in their team's development. From the top down it was very clear that every individual in the company

Cons

Working through the pandemic speaking to COVID for 8 hours a day was draining. The subject matter isn't the most exciting for a marketer, but the work is meaningful and rewarding.
See All 514 Reviews

Diversity & Inclusion at Blue Cross Blue Shield of Massachusetts

4.1
(143 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Blue Cross Blue Shield of Massachusetts Reviews and are not edited or altered.

How is diversity at Blue Cross Blue Shield of Massachusetts?

...Middle management can tend to lack diversity, creating a culture that may not actualize diverse candidates in roles across the organization....Read More

Read 24 more responses

Blue Cross Blue Shield of Massachusetts Photos

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Blue Cross Blue Shield of Massachusetts Interviews

Experience
Positive60%
Negative15%
Neutral25%
Getting an Interview
Applied online48%
Employee Referral15%
Recruiter12%
Difficulty
2.7
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    After applying, I interviewed via zoom with about 30 other candidates, and then alone with two supervisors. They asked typical questions you would be asked at any job interview. We received calls back within a week later
    Interview

    Tell me about a time you faced a difficult customer in the workplace

    Answer Question

See All 90 interviews

Blue Cross Blue Shield of Massachusetts Awards & Accolades

  • Leaders in Diversity - Multicultural MarketingBoston Business Journal2014
  • Leaders in Diversity - Workforce Diversity InitiativeBoston Business Journal2014
  • Most Admired Health Care CompanyBoston Business Journal2014
  • Excellent Accreditation RatingNational Committee for Quality Assurance (NCQA)2014
  • Top Charitable ContributorBoston Business Journal2013

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

Popular Careers with Blue Cross Blue Shield of Massachusetts Job Seekers

JobsSalariesInterviews

Blue Cross Blue Shield of Massachusetts FAQ

(54 Questions)

All answers shown come directly from Blue Cross Blue Shield of Massachusetts Reviews and are not edited or altered.

See questions about:

What is paid time off like at Blue Cross Blue Shield of Massachusetts?

...Flexible work schedules and great time off...

September 1, 2022

Read more

See 5 more answers

People Also Ask about Blue Cross Blue Shield of Massachusetts

Employees rate Blue Cross Blue Shield of Massachusetts 3.8 out of 5 stars based on 514 anonymous reviews on Glassdoor.

To get a job at Blue Cross Blue Shield of Massachusetts, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Blue Cross Blue Shield of Massachusetts and prepare for tough questions.

Overall, 75% of employees would recommend working at Blue Cross Blue Shield of Massachusetts to a friend. This is based on 440 anonymously submitted reviews on Glassdoor.

60% of job seekers rate their interview experience at Blue Cross Blue Shield of Massachusetts as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at Blue Cross Blue Shield of Massachusetts.

71% of employees think that Blue Cross Blue Shield of Massachusetts has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Blue Cross Blue Shield of Massachusetts? Share Your Experiences

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